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Mobile TechnologyRemove Mobile Technology →

New research on mobile technology from Harvard Business School faculty on issues including Pokemon Go's use of players' personal information, the introduction of Apple Pay, and how disconnecting from our smartphones can help us be more productive.
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Can Entrepreneurs Make Mobile Voting Easy and Secure?

Making voting more accessible through technology could have tremendous payoffs for democracy—but also pose critical downsides if the product fails. Mitch Weiss, who teaches a course on public entrepreneurship, discusses his case study on Voatz and their plan to turn mobile phones into voting booths. Open for comment; Comment(s) posted.

Is the Digital Age Making Us Petty?

by Kristen Senz

Mobile payment apps help us keep track of shared costs but may also frustrate personal relationships. Research into perceived pettiness by Tami Kim, Ting Zhang, and Michael I. Norton. Open for comment; Comment(s) posted.

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

by Benjamin G. Edelman

With videos of bad business practices routinely going viral, it might be tempting to prohibit customers from recording their surroundings. But banning cameras is the wrong way to go, says Benjamin Edelman. Open for comment; Comment(s) posted.

Inventory Management for Mobile Money Agents in the Developing World

by Karthik Balasubramanian, David F. Drake, and Douglas Fearing

Mobile money agents in the developing world face a key inventory management challenge: How much cash and e-float should be held to minimize both stockouts and excess working capital? The authors develop two inventory models and show substantial inventory cost reduction with a large dataset of East African mobile money transactions.

Building India’s First $100 Billion Company

Startups welcome growth but are often strangled by it. In this podcast, Sunil Gupta discusses how entrepreneur Vijay Shekhar Sharma is meeting this challenge with his mobile payments company Paytm. Open for comment; Comment(s) posted.

Where will Pokémon Go with Your Personal Information?

Pokémon Go is a game sensation, no doubt about that. But users should worry about where their personal information is going as well. Willy Shih discusses what happens when technology wizardry meets personal privacy. Open for comment; Comment(s) posted.

Apple Pay’s Technology Adoption Problem

by Dina Gerdeman

Apple wants to convert your iPhone into a digital wallet with Apple Pay. Professors Benjamin Edelman and Willy Shih assess its chances for success and wonder if consumers have a compelling reason to make the switch. Closed for comment; 12 Comment(s) posted.

Breaking the Smartphone Addiction

by Leslie A. Perlow

In her new book, Sleeping With Your Smartphone, Leslie Perlow explains how high-powered consultants disconnected from their mobile devices for a few hours every week—and how they became more productive as a result. Such "predictable time off" might help phone-addled employees better control their workdays and lives. Closed for comment; 33 Comment(s) posted.