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Organizational CultureRemove Organizational Culture →

New research on organizational culture from Harvard Business School faculty on issues including culture development, using values as a guidance system, and recruitment.
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Have Managers Underestimated the Need for Face-to-Face Contact?

by James Heskett

COVID-19 made remote work and instant delivery mainstays of life for many people, but will the need for community erode these concepts after the pandemic ends? asks James Heskett. Open for comment; 0 Comments.

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

by Lane Lambert

Generation X and Millennials—eagerly waiting to succeed Baby Boom leaders—have the opportunity to bring more collaboration and purpose to business. In the book True North: Emerging Leader Edition, Bill George offers advice for the next wave of CEOs.

How to Avoid the 'Ethical Slide' That Leads Companies Astray

by Lane Lambert

Building strong ethics requires continuous effort from everyone in an organization. In the book Business Ethics: What Everyone Needs to Know, J.S. Nelson offers practical advice for cultivating a "speak-up" culture. Open for comment; 0 Comments.

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

by Hise O. Gibson and MaShon Wilson

As the post-pandemic world starts to take shape, many leaders will long to return to life before COVID-19. Instead, they should let go of the past and forge a new, better workplace, say Hise Gibson and MaShon Wilson. Open for comment; 0 Comments.

A World of Difference: What Keeps Companies from Becoming More Inclusive

by Jen McFarland Flint

Inclusion can unlock excellence and innovation, but instincts and good intentions will never get you there. In this interview, Frances Frei and Francesca Gino explore the underlying factors that keep organizations from becoming more inclusive. Open for comment; 0 Comments.

Rituals at Work: Teams That Play Together Stay Together

by Kristen Senz

Rituals—even seemingly silly ones—help employees bond and add meaning to their work, says research by Michael Norton, Francesca Gino, and colleagues. After two years of pandemic disruption, who wouldn't welcome a workday pick-me-up? Open for comment; 0 Comments.

How Japan’s Recruit Holdings Regained Trust after a Scandal

Re: Sandra J. Sucher

Recruit Holdings, an advertising media, staffing, and business support conglomerate was founded in Japan in 1960 by Hiromasa Ezoe. The company was built on the principle that the company should add value to society. But in 1988, Recruit hit rough waters when Ezoe sold 2.8 million shares in a subsidiary before it went public to 76 Japanese leaders in politics, business, and media. The "Recruit Scandal," as it was called, resulted in the resignation of Japan’s prime minister and his entire cabinet. Thirty years later, Recruit has become a global conglomerate, with $16 billion in sales in 2017. How did the company not only survive, but thrive after its insider trading scandal? Harvard Business School professor Sandra Sucher examines how Recruit’s unique corporate culture helped to restore lost trust in her case, “Globalizing Japan’s Dream Machine: Recruit Holdings Co., Ltd.," and her book, The Power of Trust. Open for comment; 0 Comments.

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

by Michael Beer

Skip the inspirational speeches and culture committees. Meaningful culture change comes about only when companies rethink how they manage, lead, and pursue strategic goals, says Michael Beer. Open for comment; 0 Comments.

What It Takes to Build an Organizational Culture That Wins

by Avery Forman

In a world of short-term thinking, an effective organizational culture provides the ultimate competitive advantage. In Win from Within, James Heskett offers a roadmap for developing one. Open for comment; 0 Comments.

How a Company Made Employees So Miserable, They Killed Themselves

by Michael Blanding

Aggressive downsizing at France Télécom culminated in 19 employee suicides. Case studies by Cynthia Montgomery and Ashley Whillans show how mistreating workers can have deadly consequences. Open for comment; 0 Comments.

How Long Does It Take to Improve an Organization’s Culture?

by James Heskett

If organizational culture is so important, why do so many companies struggle to change? James Heskett looks at the role of leaders—like Microsoft CEO Satya Nadella—in challenging a company's collective mindset. Open for comment; 0 Comments.

The Growth Engine Too Many Companies Overlook: Employees

by Michael Blanding

Companies trying to innovate or acquire their way to growth should consider another strategy: economic engagement. Dennis Campbell says five steps can help organizations cultivate an ownership mindset among employees. Open for comment; 0 Comments.

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

by Jay Fitzgerald

Employees lower down the organizational ladder have far more power than they realize. If they worked together, they could effect significant change within their workplaces, says Julie Battilana. Open for comment; 0 Comments.

Don't Ignore Your Employees' Misery—TAKE Control

by Hise O. Gibson and MaShon Wilson

Many workers are unhappy with their companies' return-to-work policies. Rather than risk losing productive people, managers should confront employee dissatisfaction head on, says Hise O. Gibson. Open for comment; 0 Comments.

Fostering Authenticity and Employee Engagement at John Deere

Re: Anthony Mayo

As the first Black female factory manager to lead a John Deere plant, Rosalind Fox must figure out how to build relationships with her staff, who are mostly white men. Harvard Business School senior lecturer Tony Mayo discusses the pressure on Fox to assimilate into the dominant culture, her decision to lean into her authentic self, and the deep connection between employee engagement and authenticity in his case, “Rosalind Fox at John Deere.” Open for comment; 0 Comments.

Cut Payroll Costs with Transparency, Fairness, and Compassion

by Boris Groysberg and Sarah Abbott

As cost-cutting continues across the turbulent economy, companies are challenged to be creative when managing their human capital, say Boris Groysberg and Sarah Abbott. Open for comment; 0 Comments.

Does Remote Work Mix with Organizational Culture?

by James Heskett

SUMMING UP: Readers who themselves work from home think differently about how organizations should respond to remote work initiatives. James Heskett sums up the dicussion. Open for comment; 0 Comments.

How Does a Company like Boeing Respond to Intense Competitive Pressure?

by James Heskett

SUMMING UP: Playing out in real time, Boeing's misguided responses to competitive pressure illustrate organizational "gaps" suffered by many organizations. James Heskett's readers discuss solutions. Open for comment; 0 Comments.

Birds of a Feather ... Enforce Social Norms? Interactions Among Culture, Norms, and Strategy

by Hongyi Li and Eric J. Van den Steen

Does culture eat strategy for breakfast? By analyzing the role of a company's social norms—how they develop and why people reinforce them, despite their personal beliefs—this paper offers new insights about the power of culture.

Book Excerpt: Why a Volume on Race, Work, and Leadership

In this excerpt from Race, Work, & Leadership: New Perspectives on the Black Experience, the authors discuss the deterioriating state of race relations in the US. Open for comment; 0 Comments.