Organizational Culture
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- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
SUMMING UP: Playing out in real time, Boeing's misguided responses to competitive pressure illustrate organizational "gaps" suffered by many organizations. James Heskett's readers discuss solutions. Open for comment; Comment(s) posted.
- 10 Oct 2019
- Working Paper Summaries
Birds of a Feather ... Enforce Social Norms? Interactions Among Culture, Norms, and Strategy
Does culture eat strategy for breakfast? By analyzing the role of a company's social norms—how they develop and why people reinforce them, despite their personal beliefs—this paper offers new insights about the power of culture.
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
To support black employees, business leaders must challenge biases and help employees be themselves, according to a new book co-edited by Anthony J. Mayo, Laura Morgan Roberts, and David A. Thomas Open for comment; Comment(s) posted.
- 30 Sep 2019
- Book
Book Excerpt: Why a Volume on Race, Work, and Leadership
In this excerpt from Race, Work, & Leadership: New Perspectives on the Black Experience, the authors discuss the deterioriating state of race relations in the US. Open for comment; Comment(s) posted.
- 25 Sep 2019
- Working Paper Summaries
Corporate Purpose and Firm Ownership
This study shows that corporate purpose varies greatly according to the nature of firm ownership, and these differences can be least partly explained by the choices and compensation of the CEOs. The greater the pay gap between CEOs and employees, the lower the sense of corporate purpose within the organization.
- 17 Sep 2019
- Cold Call Podcast
How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize
Children’s Hospital & Clinics COO Julie Morath sets out to change the culture by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard, without fear of reprisal. Professor Amy Edmondson discusses getting an organization into the “High Performance Zone.” Open for comment; Comment(s) posted.
- 03 Sep 2019
- Cold Call Podcast
At Booking.com, Innovation Means Constant Failure
Booking.com and other innovative firms embrace a culture where testing, experimentation, and even failure are tried and true. Stefan Thomke explains the necessary ingredients for establishing a culture of innovation. Open for comment; Comment(s) posted.
- 29 Jul 2019
- Research & Ideas
How Companies Benefit When Employees Work Remotely
Letting independent workers choose their locations can boost companies, employees, and even the economy, according to research by Prithwiraj Choudhury and colleagues. Open for comment; Comment(s) posted.
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
In industries that prize overwork, both men and women pay the price of missed time with family. But the career damage is more severe for women, says Robin Ely. Open for comment; Comment(s) posted.
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
Commuters who listen to music or browse social media might be increasing their chance of a stressful workday. Research by Francesca Gino and colleagues offers better ways to cope with a bad commute. Open for comment; Comment(s) posted.
- 25 Feb 2019
- Research & Ideas
How Gender Stereotypes Kill a Woman’s Self-Confidence
Researchers believe gender stereotypes hold women back in the workplace. Katherine Coffman's research adds a new twist: They can even cause women to question their own abilities. Open for comment; Comment(s) posted.
- 11 Feb 2019
- Working Paper Summaries
Gender Stereotypes in Deliberation and Team Decisions
Professional success requires the ability to contribute ideas, and receive credit for them. This paper explores gender differences in how men and women communicate and reward each other in team decision-making problems. We find that women are recognized less often for their contributions in male-typed domains.
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
SUMMING UP. In the wake of the loss of two great CEOs, James Heskett asks which schools are ready to turn out the next generation of transformative leaders? Open for comment; Comment(s) posted.
- 10 Jan 2019
- Cold Call Podcast
Can Miguel McKelvey Build the ‘Culture Operating System’ at WeWork?
How deeply does the culture of a startup matter? Can it be shaped? Professor Jeffrey Rayport discusses WeWork cofounder Miguel McKelvey’s innovative role in building a company culture to support rapid growth. Open for comment; Comment(s) posted.
- 26 Nov 2018
- Book
Make Your Employees Feel Psychologically Safe
To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety. Open for comment; Comment(s) posted.
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
SUMMING UP Is the use of fear by managers ever justified? For James Heskett's readers, the answer is not so simple. Open for comment; Comment(s) posted.
- 24 Oct 2018
- Sharpening Your Skills
Startup or Established Company? Which Is Best for You?
What are the tradeoffs between going to a startup versus joining a mature company? Julia Austin, who has worked on both sides of the house, has some advice. Open for comment; Comment(s) posted.
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
SUMMING UP: Executives fired fairly or unfairly over worker violence and harassment charges are about to seek new jobs. James Heskett's readers have widely divergent beliefs about whether they should ever be considered for new posts. Open for comment; Comment(s) posted.
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met the customer-driven culture at Whole Foods—and the shelves began to empty. Dennis Campbell and Tatiana Sandino discuss their new case study. Open for comment; Comment(s) posted.
Does Remote Work Mix with Organizational Culture?
SUMMING UP: Readers who themselves work from home think differently about how organizations should respond to remote work initiatives. James Heskett sums up the dicussion. Open for comment; Comment(s) posted.