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New research on outcomes and results from Harvard Business School faculty on issues including success, failure, and opportunities.
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Why a Failed Startup Might Be Good for Your Career After All

by Sean Silverthorne

Go ahead and launch that venture. Even if it fails, the experience you gain will likely earn you a job that's more senior than those of your peers, says research by Paul Gompers.

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

by Rachel Layne

Team owners think they need marquee names or slick stadiums to prosper, but research by Karim Lakhani and Patrick Ferguson suggests that fans want something far simpler: suspense. Open for comment; 0 Comments.

How to Recover Gracefully After Shutting Down Your Startup

by Danielle Kost

It’s hard to call it quits on a business venture, but entrepreneurs can wind down a struggling startup while keeping their reputations and sanity intact, says Tom Eisenmann. The first step is knowing when to accept defeat. Open for comment; 0 Comments.

Throwing the Baby Out with the Drinking Water: Unintended Consequences of Arsenic Mitigation Efforts in Bangladesh

by Nina Buchmann, Erica Field, Rachel Glennerster, and Reshmaan Hussam

In this study, households that were encouraged to switch water sources to avoid arsenic exposure experienced a significant rise in infant and child mortality, likely due to diarrheal disease from exposure to unsafe alternatives. Public health interventions should carefully consider access to alternatives when engaging in mass behavior change efforts.

The Hidden Cost of a Product Recall

by Danielle Kost

Product failures create managerial challenges for companies but market opportunities for competitors, says Ariel Dora Stern. The stakes have only grown higher. Open for comment; 0 Comments.

Targeted Price Controls on Supermarket Products

by Alberto Cavallo and Diego Aparicio

Governments sometimes consider targeted price controls when popular goods become less affordable. Looking at price controls in Argentina between 2007 and 2015, this study’s findings suggest that new technologies like mobile phones are allowing governments to better enforce targeted price control programs, but the impact of these policies on aggregate inflation is small and short-lived.

Creating the Market for Organic Wine: Sulfites, Certification, and Green Values

by Geoffrey Jones and Emily Grandjean

Certified organic wine remains a tiny percentage of the global wine market. This paper provides a case study of failed new category creation, analyzing the challenges for the organic wine market over time, including overcoming an initial reputation for quality, wines being labeled with multiple names (“organic,” “biodynamic,” “natural”), and competing certification schemes.

Personality Traits of Entrepreneurs: A Review of Recent Literature

by Sari Pekkala Kerr, William R. Kerr, and Tina Xu

This paper brings together recent findings in the academic literature on the prevalence of various personality traits among entrepreneurs and their impact on venture performance. It focuses on three themes: (1) personality traits of entrepreneurs and how they compare to other groups; (2) attitudes towards risk that entrepreneurs display; and (3) overall goals and aspirations that entrepreneurs bring to their pursuits.

Equity Concerns Are Narrowly Framed

by Christine L. Exley and Judd B. Kessler

This paper based on a large online study finds that individuals tend to differentiate in their concerns about fairness along specific dimensions, especially time and money, and are much more worried about fairness in one (time) than the other (money). These attitudes may help explain a seemingly wide variety of phenomena.

Class Matters: The Role of Social Class in High-Achieving Women's Career Narratives

by Judith A. Clair, Kathleen L. McGinn, Beth K. Humberd, and Rachel D. Arnett

This analysis of interviews with 40 female executives and entrepreneurs highlights five distinct types of career narratives that high-achieving women employ to explain their own career success. These narratives vary with the women’s family-of-origin social class. Among its contributions to practice, the study sheds light on the diversity of approaches possible in a successful career.

Reputation is Vital to Survival in Turbulent Markets

by Sean Silverthorne

Reputation and resilience are key ingredients that determine whether companies will survive tumultuous markets, according to a new paper by Geoffrey Jones, Tarun Khanna, Cheng Gao, and Tiona Zuzul. Open for comment; 0 Comments.

Excellence Comes From Saying No

by Michael Blanding

In a new course designed by Frances Frei and Amy Schulman, business and law students help each other define and achieve their own interpretations of success. Lesson one: You can't be great at everything. Open for comment; 0 Comments.

How to Sink a Startup

by Garry Emmons

Noam Wasserman, author of the recently released book "The Founder's Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup," discusses ill-advised entrepreneurial behavior. From the HBS Alumni Bulletin. Closed for comment; 0 Comments.

Cheese Moving: Effecting Change Rather Than Accepting It

by Carmen Nobel

In his new business fable, I Moved Your Cheese, Professor Deepak Malhotra challenges the idea that change is simply something we must anticipate, tolerate, and accept. Instead, the book teaches readers that success often lies in first questioning changes in the workplace and, if necessary, in effecting new changes ourselves. Q&A plus book excerpt. Closed for comment; 0 Comments.

Why Leaders Lose Their Way

by Bill George

Bill George discusses how powerful people lose their moral bearings. To stay grounded executives must prepare themselves to confront enormous complexities and pressures. Open for comment; 0 Comments.

Why Companies Fail—and How Their Founders Can Bounce Back

by Carmen Nobel

Leading a doomed company can often help a career by providing experience, insight, and contacts that lead to new opportunities, says professor Shikhar Ghosh. Closed for comment; 0 Comments.

Clay Christensen’s Milkshake Marketing

by Carmen Nobel

Many new products fail because their creators use an ineffective market segmentation mechanism, according to HBS professor Clayton Christensen. It's time for companies to look at products the way customers do: as a way to get a job done. Closed for comment; 0 Comments.

How to Fix a Broken Marketplace

by Carmen Nobel

Alvin E. Roth was a co-winner of the Nobel Prize in Economic Science this week for his Harvard Business School research into market design and matching theory. This article explores his research. Key concepts include: Successful marketplaces must be "thick, uncongested, and safe." Sufficient "thickness" means there are enough participants in the market to make it thrive. "Congestion" is what can happen when markets get too thick too fast: there are heaps of potential players, but not enough time for transactions to be made, accepted, or rejected effectively. "Safety" refers to an environment in which all parties feel secure enough to make decisions based on their best interests, rather than attempts to game a flawed system. Closed for comment; 0 Comments.

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

by Jim Heskett

Summing up: Respondents who ventured to place weights on the determinants of success gave the nod to culture by a wide margin, says HBS professor Jim Heskett. (Online forum now closed. Next forum opens July 2.) Closed for comment; 0 Comments.

Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

by Julia Adler-Milstein, Sara J. Singer & Michael W. Toffel

Operational failures occur within organizations across all industries, with consequences ranging from minor inconveniences to major catastrophes. How can managers encourage frontline workers to solve problems in response to operational failures? In the health-care industry, the setting for this study, operational failures occur often, and some are reported to voluntary incident reporting systems that are meant to help organizations learn from experience. Using data on nearly 7,500 reported incidents from a single hospital, the researchers found that problem-solving in response to operational failures is influenced by both the risk posed by the incident and the extent to which management demonstrates a commitment to problem-solving. Findings can be used by organizations to increase the contribution of incident reporting systems to operational performance improvement. Key concepts include: Operational failures that trigger more financial and liability risks are associated with more frontline worker problem-solving. By communicating the importance of problem-solving and engaging in problem-solving themselves, line managers can stimulate increased problem-solving among frontline workers. Even without managers' regular engagement in problem-solving, communication about its importance can promote more problem-solving among frontline workers. By explaining some of the variation in responsiveness to operational failures, this study empowers managers to adjust their approach to stimulate more problem-solving among frontline workers. Closed for comment; 0 Comments.