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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 23 Feb 2021
      • Cold Call Podcast

      Examining Race and Mass Incarceration in the United States

      The late 20th century saw dramatic growth in incarceration rates in the United States. Of the more than 2.3 million people in US prisons, jails, and detention centers in 2020, 60 percent were Black or Latinx. Harvard Business School assistant professor Reshmaan Hussam probes the assumptions underlying the current prison system, with its huge racial disparities, and considers what could be done to address the crisis of the American criminal justice system in her case, “Race and Mass Incarceration in the United States.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      PerformanceRemove Performance →

      New research on individual and organizational performance from Harvard Business School faculty on issues including career advancement, assessment, and improving job effectiveness.
      Page 1 of 179 Results →
      • 20 Oct 2020
      • Sharpening Your Skills

      Steps to Help You Get Out of Your Own Way

      by Sean Silverthorne

      These research-based tips will help you slow down, fight the fog, and improve both your home life and work life. Open for comment; Comment(s) posted.

      • 08 Oct 2020
      • Research & Ideas

      Keep Your Weary Workers Engaged and Motivated

      by Boris Groysberg and Robin Abrahams

      Humans are motivated by four drives: acquire, bond, comprehend, and defend. Boris Groysberg and Robin Abrahams discuss how managers can use all four to keep employees engaged. Open for comment; Comment(s) posted.

      • 29 Sep 2020
      • Cold Call Podcast

      Employee Performance vs. Company Values: A Manager’s Dilemma

      The Cold Call podcast celebrate its five-year anniversary with a classic case study. Harvard Business School Dean Nitin Nohria discusses the dilemma of how to treat a brilliant individual performer who can't work with colleagues. Open for comment; Comment(s) posted.

      • 07 Sep 2020
      • Working Paper Summaries

      Entrepreneurs (Co-) Working in Close Proximity: Impacts on Technology Adoption and Startup Performance Outcomes

      by Maria P. Roche, Alexander Oettl, and Christian Catalini

      In one of the largest entrepreneurial co-working spaces in the United States, startups are influenced by peer startups within a distance of 20 meters. The associated advantages for learning and innovation could be lost using at-a-distance work arrangements.

      • 24 Aug 2020
      • Research & Ideas

      How Much Will Remote Work Continue After the Pandemic?

      by Kristen Senz

      A new survey suggests that at least 16 percent of employees will remain at-home workers long after COVID-19 recedes, report researchers Christopher Stanton, Zoe Cullen, and Michael Luca. Open for comment; Comment(s) posted.

      • 01 Jul 2020
      • Working Paper Summaries

      Scaling Up Behavioral Science Interventions in Online Education

      by Rene F. Kizilcec, Justin Reich, Michael Yeomans, Christoph Dann, Emma Brunskill, Glenn Lopez, Selen Turkay, Joseph J. Williams, and Dustin Tingley

      Online courses can lack support structures that are often bundled with traditional higher education. Short pre-course interventions can have short-term benefits, but more innovation throughout the course is needed to have sustained impact on student success.

      • 18 May 2020
      • Working Paper Summaries

      No Line Left Behind: Assortative Matching Inside the Firm

      by Achyuta Adhvaryu, Vittorio Bassi, Anant Nyshadham, and Jorge Tamayo

      This paper studies how buyer relationships influence suppliers' internal organization of labor. The results emphasize that suppliers to the global market, when they are beholden to a small set of powerful buyers, may be driven to allocate managerial skill to service these relationships, even at the expense of productivity.

      • 03 Mar 2020
      • Working Paper Summaries

      Nominal and Opportunity Effects of Managerial Discretion

      by Wei Cai, Susanna Gallani, and Jee Eun Shin

      This study of field data from a Chinese manufacturing company explores the consequences of subjective performance evaluations leading to bonuses and penalties. Results may help practitioners improve the effectiveness of incentive systems.

      • 25 Feb 2020
      • Research & Ideas

      For Migrant Workers, Homesickness Can Reduce Productivity

      by Kristen Senz

      Workers in the global economy increasingly perform their jobs far away from home. It turns out, says Prithwiraj Choudhury, that homesickness is a significant barrier to their productivity. Here's what employers can do. Open for comment; Comment(s) posted.

      • 08 Jan 2020
      • Research & Ideas

      NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

      by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik

      Football team owners are hiring younger head coaches, hoping to unleash innovation and fresh thinking. How's that working out? Research by Boris Groysberg and colleagues. Open for comment; Comment(s) posted.

      • 11 Dec 2019
      • Working Paper Summaries

      When to Apply?

      by Katherine Coffman, Manuela Collis, and Leena Kulkarni

      Using a series of experiments, the authors studied gender differences in how job-seekers perceive their own qualifications for different opportunities and how this affects their decision to apply. Results suggest that soft touch employer interventions can improve the diversity of applicant pools even if candidate beliefs about their own ability are unchanged.

      • 25 Nov 2019
      • Research & Ideas

      When Your Passion Works Against You

      by Dina Gerdeman

      Passion is supposed to be the secret sauce that transforms average managers into dynamic leaders. The reality is more complicated, says Jon M. Jachimowicz. Open for comment; Comment(s) posted.

      • 25 Sep 2019
      • Research & Ideas

      The Economic Cost of Physician Burnout

      by Michael Blanding

      Doctor burnout takes a toll on physicians and patient care, but there is another cost to be accounted for, says Joel Goh. Open for comment; Comment(s) posted.

      • 17 Sep 2019
      • Cold Call Podcast

      How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize

      Children’s Hospital & Clinics COO Julie Morath sets out to change the culture by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard, without fear of reprisal. Professor Amy Edmondson discusses getting an organization into the “High Performance Zone.” Open for comment; Comment(s) posted.

      • 21 Aug 2019
      • Research & Ideas

      What Machine Learning Teaches Us about CEO Leadership Style

      by Michael Blanding

      Tarun Khanna and Prithwiraj Choudhury use machine-learning technology to look for links between a CEO's communications style and company performance. Open for comment; Comment(s) posted.

      • 31 Jul 2019
      • Research & Ideas

      Distressed Employees? Try Resilience Training

      by Dina Gerdeman

      Depressed employees are up to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? asks Ashley Whillans. Open for comment; Comment(s) posted.

      • 07 Jul 2019
      • HBS Case

      Walmart's Workforce of the Future

      by Julia Hanna

      A case study by William Kerr explores Walmart's plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. Open for comment; Comment(s) posted.

      • 01 Jul 2019
      • What Do You Think?

      Are Super Stretch Goals Only for the Very Young?

      by James Heskett

      SUMMING UP: Super stretch goals can produce audacious results, but they are best left to companies agile enough to execute then, readers say. Open for comment; Comment(s) posted.

      • 21 May 2019
      • Working Paper Summaries

      rTSR: When Do Relative Performance Metrics Capture Relative Performance?

      by Paul Ma, Jee-Eun Shin, and Charles C. Y. Wang

      Managers are increasingly evaluated based on relative performance metrics, particularly relative total shareholder returns (rTSR). This paper finds that the majority of firms that tie CEO performance-based contracts to rTSR do a remarkable job of filtering out the systematic risk in TSR. However, a significant portion of firms make relatively poor choices in the design and selection of rTSR, a result of weak governance and an overreliance on compensation consultants.

      • 03 Apr 2019
      • Working Paper Summaries

      Learning or Playing? The Effect of Gamified Training on Performance

      by Ryan W. Buell, Wei Cai, and Tatiana Sandino

      Games-based training is widely used to engage and motivate employees to learn, but research about its effectiveness has been scant. This study at a large professional services firm adopting a gamified training platform showed the training helps performance when employees are already highly engaged, and harms performance when they’re not.

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