
- 14 Feb 2019
- Cold Call Podcast
The Delicious History of Hershey Chocolate
Have you ever wondered how Hershey chocolate came to be so popular? Professor Nancy Koehn discusses the life and vision of Milton Hershey, the entrepreneur and philanthropist behind the Hershey chocolate bar, the town of Hershey, Pennsylvania, and the Milton Hershey School. Open for comment; 0 Comment(s) posted.
Performance
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- 22 Jan 2019
- Working Paper Summaries
Corporate Sustainability: A Strategy?
Between 2012 and 2017, companies within most industries adopted an increasingly similar set of sustainability practices. This study examines the interplay between common and strategic practices. This dynamic distinction helps for understanding whether and how sustainability practices can help companies establish a competitive advantage over time.

- 27 Dec 2018
- Working Paper Summaries
Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance
In strategic management research, the dynamic capabilities framework enables a “helicopter view” of how firms achieve sustainable competitive advantage. This paper focuses on the critical role of work teams, arguing that managers must leverage the knowledge generated by teams to support innovation and strategic change. It matches types of team learning to innovation activities.

- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
Women caught in misconduct were 20 percent more likely to be fired and 30 percent less likely to find new employment in the financial services industry, reports new research by Mark Egan and colleagues. Open for comment; Comment(s) posted.

- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks. Open for comment; Comment(s) posted.

- 04 Dec 2018
- Working Paper Summaries
Work from Anywhere or Co-locate? Autonomy versus Learning Effects at the United States Patent Office
Managers often ask whether worker productivity rises or falls with work-from-anywhere (WFA) policies. This study of a real firm presents robust econometric evidence that WFA regimes can have positive effects on net worker output, especially for experienced hires working interdependently. For new hires, however, colocation is often needed to facilitate their learning.

- 03 Dec 2018
- Research & Ideas
How Companies Can Increase Market Rewards for Sustainability Efforts
There is a connection between public sentiment about a company and how the market rewards its corporate social performance, according to George Serafeim. Is your company undervalued? Open for comment; Comment(s) posted.

- 26 Nov 2018
- Book
Make Your Employees Feel Psychologically Safe
To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety. Open for comment; Comment(s) posted.

- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
Is it possible for teams to communicate too frequently? Research by Ethan Bernstein and colleagues suggests that groups that meet less often may be better at problem-solving. Open for comment; Comment(s) posted.

- 25 Oct 2018
- Cold Call Podcast
Vodafone’s Innovative Approach to Advanced Technologies
William Kerr discusses how telecom giant Vodafone incorporated big data, automation, and artificial intelligence to improve productivity while ensuring new opportunities were created for the next generation of workers. Open for comment; Comment(s) posted.

- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
The cost of healthcare in rural Haiti was found to vary widely, even inside the same health organization. A pioneering cost accounting system co-developed by Robert Kaplan was called in to determine the cause. Open for comment; Comment(s) posted.

- 28 Aug 2018
- Working Paper Summaries
Homesick or Home Run? Distance from Hometown and Employee Performance: A Natural Experiment from India
In the short and long term, distance from one’s hometown has a different effect on individual work performance. First-year performance ratings tend to be high the farther employees work from their hometown. Three years later, however, longer travel times are associated with lower ratings, with implications for managers.

- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
When Ethan Bernstein used wearable technology to track workers around their open office, he discovered many who were trying to avoid collaboration rather than engage in it. Open for comment; Comment(s) posted.

- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
Basic tweaks to the schedules of food safety inspectors could prevent millions of foodborne illnesses, according to new behavioral science research by Maria Ibáñez and Michael Toffel. Open for comment; Comment(s) posted.

- 29 Apr 2018
- Working Paper Summaries
Analyzing the Aftermath of a Compensation Reduction
This study of the effects of compensation cuts in a large sales organization provides a unique lens for analyzing the link between compensation schemes, worker performance, and turnover.

- 09 Apr 2018
- Sharpening Your Skills
The Dark Side of Performance Bonuses
To motivate workers, employers often turn to incentives such as money or recognition. What's become clear is that these programs can also result in unintended consequences—like a financial crisis. Open for comment; Comment(s) posted.

- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
Susanna Gallani finds that employees can be more motivated by the anticipation of a reward or punishment than the actual payoff. Open for comment; Comment(s) posted.

- 02 Mar 2018
- Working Paper Summaries
Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services
Stabilizing the domain name resolution (DNS) infrastructure is critical to the operation of the internet. Single points of failure become more consequential as a larger proportion of the internet's biggest sites are managed by a small number of externally hosted DNS providers. Providers could encourage diversification by requiring domain owners to select a secondary DNS provider.

- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
Business meetings aren't always enjoyable, but they are key to moving a team forward. Julia Austin offers tips for making the most of your meeting time. Open for comment; Comment(s) posted.

- 13 Feb 2018
- Working Paper Summaries
In Search of Organizational Alignment Using a 360° Assessment System: Evidence from a Retail Chain
This study assesses a values-based 360° performance measurement system implemented at an Indian retail chain that led to improvements on financial performance, but not on desired non-financial dimensions.
Gender Stereotypes in Deliberation and Team Decisions
Professional success requires the ability to contribute ideas, and receive credit for them. This paper explores gender differences in how men and women communicate and reward each other in team decision-making problems. We find that women are recognized less often for their contributions in male-typed domains.