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New research on performance productivity from Harvard Business School faculty on issues including the development of internationally comparable firm-level measures of management practices and their impact in productivity, the unacceptable cost of toxic workers, and why gender diversity can improve companies' financial performance.
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How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

by Ben Rand

Employees who clock in a few minutes late—or not at all—often dampen sales and productivity, says a study of 100,000 workers by Ananth Raman and Caleb Kwon. What can managers do to address chronic tardiness and absenteeism?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

by James Heskett

Many academics consider remote and hybrid work the future, but some business leaders are pushing back. Can colleagues working from anywhere still create the special glue that bonds teams together? asks James Heskett. Open for comment; 0 Comments.

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

by Michael Blanding

Many companies want employees back at desks, but workers want more flexibility than ever. Tsedal Neeley offers three rules for senior managers trying to forge a new hybrid path. Open for comment; 0 Comments.

Keep Your Weary Workers Engaged and Motivated

by Boris Groysberg and Robin Abrahams

Humans are motivated by four drives: acquire, bond, comprehend, and defend. Boris Groysberg and Robin Abrahams discuss how managers can use all four to keep employees engaged. Open for comment; 0 Comments.

How Much Will Remote Work Continue After the Pandemic?

by Kristen Senz

A new survey suggests that at least 16 percent of employees will remain at-home workers long after COVID-19 recedes, report researchers Christopher Stanton, Zoe Cullen, and Michael Luca. Open for comment; 0 Comments.

No Line Left Behind: Assortative Matching Inside the Firm

by Achyuta Adhvaryu, Vittorio Bassi, Anant Nyshadham, and Jorge Tamayo

This paper studies how buyer relationships influence suppliers' internal organization of labor. The results emphasize that suppliers to the global market, when they are beholden to a small set of powerful buyers, may be driven to allocate managerial skill to service these relationships, even at the expense of productivity.

For Migrant Workers, Homesickness Can Reduce Productivity

by Kristen Senz

Workers in the global economy increasingly perform their jobs far away from home. It turns out, says Prithwiraj Choudhury, that homesickness is a significant barrier to their productivity. Here's what employers can do. Open for comment; 0 Comments.

Distressed Employees? Try Resilience Training

by Dina Gerdeman

Depressed employees are up to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? asks Ashley Whillans. Open for comment; 0 Comments.

Walmart's Workforce of the Future

by Julia Hanna

A case study by William Kerr explores Walmart's plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. Open for comment; 0 Comments.

Are Super Stretch Goals Only for the Very Young?

by James Heskett

SUMMING UP: Super stretch goals can produce audacious results, but they are best left to companies agile enough to execute then, readers say. Open for comment; 0 Comments.

Managerial Quality and Productivity Dynamics

by Achyuta Adhvaryu, Anant Nyshadham, and Jorge Tamayo

Which managerial skills, traits, and practices matter most for productivity? This study of a large garment firm in India analyzes the integration of features of managerial quality into a production process characterized by learning by doing.

'Always On' Isn't Always Best for Team Decision-Making

by Roberta Holland

Is it possible for teams to communicate too frequently? Research by Ethan Bernstein and colleagues suggests that groups that meet less often may be better at problem-solving. Open for comment; 0 Comments.

Vodafone’s Innovative Approach to Advanced Technologies

William Kerr discusses how telecom giant Vodafone incorporated big data, automation, and artificial intelligence to improve productivity while ensuring new opportunities were created for the next generation of workers. Open for comment; 0 Comments.

Homesick or Home Run? Distance from Hometown and Employee Performance: A Natural Experiment from India

by Prithwiraj Choudhury and Ohchan Kwon

In the short and long term, distance from one’s hometown has a different effect on individual work performance. First-year performance ratings tend to be high the farther employees work from their hometown. Three years later, however, longer travel times are associated with lower ratings, with implications for managers.

The Open Office Revolution Has Gone Too Far

Re: Ethan S. Bernstein

When Ethan Bernstein used wearable technology to track workers around their open office, he discovered many who were trying to avoid collaboration rather than engage in it. Open for comment; 0 Comments.

Master the Team Meeting

by Julia Austin

Business meetings aren't always enjoyable, but they are key to moving a team forward. Julia Austin offers tips for making the most of your meeting time. Open for comment; 0 Comments.

Private Equity, Jobs, and Productivity: Reply to Ayash and Rastad

by Steven J. Davis, John Haltiwanger, Kyle Handley, Ron S. Jarmin, Josh Lerner, and Javier Miranda

In 2014, the authors published an influential analysis of private equity buyouts in the American Economic Review. Recently, economists Brian Ayash and Mahdi Rastad have challenged the accuracy of those findings. This new paper responds point by point to their critique, contending that it reflects a misunderstanding of the data and methodology behind the original study.

American Idle: Workers Spend Too Much Time Waiting for Something to Do

by Michael Blanding

Workers across the country are spending far too much time doing nothing—and it's costing their companies $100 billion annually. Research by Teresa Amabile and Andrew Brodsky. Open for comment; 0 Comments.

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

by Dina Gerdeman

Researcher Ethan Rouen discovers that rank-and-file employees understand the boss deserves a big salary, but only when the number is fully explained. Open for comment; 0 Comments.

Identifying Sources of Inefficiency in Health Care

by Amitabh Chandra and Douglas O. Staiger

This economic study finds evidence of allocative inefficiency and substantial variation in comparative advantage across hospitals, with the benefits from treatment being much higher in some hospitals than others. The study overall suggests new directions for research on productivity in healthcare.