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    Cold Call
    A podcast featuring faculty discussing cases they've written and the lessons they impart.
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    • 14 Feb 2019
    • Cold Call Podcast

    The Delicious History of Hershey Chocolate

    Have you ever wondered how Hershey chocolate came to be so popular? Professor Nancy Koehn discusses the life and vision of Milton Hershey, the entrepreneur and philanthropist behind the Hershey chocolate bar, the town of Hershey, Pennsylvania, and the Milton Hershey School.  Open for comment; 0 Comment(s) posted.

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    RetentionRemove Retention →

    New research on retention from Harvard Business School faculty on issues including how to use employee orientation to improve retention, the importance of investing in employees, and what it means that a company's best workers are more likely to show loyalty to their careers than the company.
    Page 1 of 7 Results
    • 17 Jan 2019
    • Research & Ideas

    Why Business Should Support Employees Who Are Caregivers

    by Danielle Kost

    Shifting demographics are causing an increasing number of people to act as caregivers for family and friends—but employers seem hardly to notice the trend. Joseph Fuller discusses why companies should support them. Open for comment; Comment(s) posted.

    • 16 Jul 2018
    • Research & Ideas

    Kids of Working Moms Grow into Happy Adults

    by Dina Gerdeman

    In earlier research, Kathleen McGinn and colleagues discovered that adult kids of working moms are high achievers at work. Now it turns out they are happy, too. Open for comment; Comment(s) posted.

    • 01 Apr 2013
    • Research & Ideas

    First Minutes are Critical in New-Employee Orientation

    by Carmen Nobel

    Employee orientation programs ought to be less about the company and more about the employee, according to new research by Daniel M. Cable, Francesca Gino, and Bradley R. Staats. Closed for comment; 16 Comment(s) posted.

    • 21 Nov 2011
    • Executive Education

    The New Challenge of Leading Financial Firms

    by Carmen Nobel

    Running a financial organization, never easy to begin with, has quickly become one of the most difficult leadership challenges that an executive can undertake, requiring mastery of talent management, change management, and ethics. An interview with Professor Boris Groysberg, who teaches a new HBS Executive Education program on the subject with Professor Paul M. Healy. Key concepts include: Leading a financial firm is very different from leading any other kind of institution, requiring deep skills in a multitude of areas. Financial firms make expensive bets on top talent, but often make hiring decisions without enough deliberation. Risk management, strategy for growth, and competing in emerging markets are especially critical for financial firms to get right. Open for comment; 13 Comment(s) posted.

    • 11 Jul 2011
    • Research & Ideas

    Non-competes Push Talent Away

    by Carmen Nobel

    California is among several states where non-compete agreements are essentially illegal. Is it a coincidence that so many inventors flock to Silicon Valley? New research by Lee Fleming, Matt Marx, and Jasjit Singh investigates whether there is a "brain drain" of talented engineers and scientists who leave states that allow non-competes and move to states that don't. Key concepts include: The research shows that inventors are leaving states that allow non-competes and moving to states that don't. The results are most pronounced among those inventors with the most patent citations—that is, those who are most productive, collaborative, and valuable to their firms. The researchers hope that their study will induce state legislators to consider regional rules regarding non-compete agreements. Open for comment; 8 Comment(s) posted.

    • 25 May 2011
    • HBS Case

    QuikTrip’s Investment in Retail Employees Pays Off

    by Julia Hanna

    Instead of treating low-paid staffers as commodities, a new breed of retailers such as QuikTrip assigns them more responsibility and invests in their development, says professor Zeynep Ton. The result? Happy customers and even happier employees. Key concepts include: Unusual for a retailer, QuikTrip offers its operational employees above-average wages, job security, and significant benefits. By using operational efficiencies and standardization, QuikTrip reduces complexity to create higher employee productivity and fewer errors. By investing in employees and giving them more responsibility, QuikTrip enjoys a competitive advantage in service and benefits from continuous process improvement. Closed for comment; 9 Comment(s) posted.

    • 19 Sep 2005
    • Research & Ideas

    Rethinking Company Loyalty

    by Lauren Keller Johnson

    These days, your best workers are likely to show more loyalty to their careers than the company. What's needed, says this Harvard Management Update article, is a new view of loyalty and its meaning to employers and employees. Closed for comment; 0 Comment(s) posted.

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