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New research on social enterprise and other nonprofit organizations from Harvard Business School faculty on issues including management strategies, demonstrating effectiveness, and employee motivation.
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Sustaining a Legacy of Giving in Turkey

Re: Christina R. Wing

Özyeğin Social Investments was founded by Hüsnü Özyeğin, one of Turkey's most successful entrepreneurs, with a focus on education, health, gender equality, rural development, and disaster relief in Turkey. The company and the Özyeğin family have spent decades serving and improving communities in need. Their efforts led to the creation of one of Turkey’s top universities, the establishment of schools and rehabilitation centers, post 2023 earthquake humanitarian shelter and facilities, nationwide campaigns, and an internationally recognized educational training initiative for young children, among other achievements. Harvard Business School senior lecturer Christina Wing and Murat Özyeğin discuss how the company is a model for making a significant impact across multiple sectors of society through giving and how that legacy can be sustained in the future, in the case, “Özyeğin Social Investments: A Legacy of Giving."

Tommy Hilfiger’s Adaptive Clothing Line: Making Fashion Inclusive

In 2017, Tommy Hilfiger launched its adaptive fashion line to provide fashion apparel that aims to make dressing easier. By 2020, it was still a relatively unknown line in the U.S. and the Tommy Hilfiger team was continuing to learn more about how to serve these new customers. Should the team make adaptive clothing available beyond the U.S., or is a global expansion premature? Assistant Professor Elizabeth Keenan discusses the opportunities and challenges that accompanied the introduction of a new product line that effectively serves an entirely new customer while simultaneously starting a movement to provide fashion for all in the case, “Tommy Hilfiger Adaptive: Fashion for All.”

Why Giving to Others Makes Us Happy

by Michael Blanding

Giving to others is also good for the giver. A research paper by Ashley Whillans and colleagues identifies three circumstances in which spending money on other people can boost happiness.

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

by Ben Rand

Executives who confront new challenges with old formulas often fail. The best leaders tailor their approach, recalibrating their "action orientation" to address the problem at hand, says Ryan Raffaelli. He details three action orientations and how leaders can harness them.

Using Design Thinking to Invent a Low-Cost Prosthesis for Land Mine Victims

Re: Srikant M. Datar

Bhagwan Mahaveer Viklang Sahayata Samiti (BMVSS) is an Indian nonprofit famous for creating low-cost prosthetics, like the Jaipur Foot and the Stanford-Jaipur Knee. Known for its patient-centric culture and its focus on innovation, BMVSS has assisted more than one million people, including many land mine survivors. How can founder D.R. Mehta devise a strategy that will ensure the financial sustainability of BMVSS while sustaining its human impact well into the future? Harvard Business School Dean Srikant Datar discusses the importance of design thinking in ensuring a culture of innovation in his case, “BMVSS: Changing Lives, One Jaipur Limb at a Time.”

Two Centuries of Business Leaders Who Took a Stand on Social Issues

by Lane Lambert

Executives going back to George Cadbury and J. N. Tata have been trying to improve life for their workers and communities, according to the book Deeply Responsible Business: A Global History of Values-Driven Leadership by Geoffrey Jones. He highlights three practices that deeply responsible companies share.

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

Re: James L. Heskett

Frances Hesselbein's mission-driven leadership helped shift the nonprofit's image, and expand and diversify its membership. James Heskett reflects on the late executive director's reputation for storytelling and change management. Would her tactics work today? Open for comment; 0 Comments.

University of the Future: Finding the Next World Leaders in Higher Ed

by Dina Gerdeman

Which universities will step into the void as American colleges decline? In the book Empires of Ideas, William Kirby explores how the history of higher education in the US, China, and Germany might shape its future.

Can Bombas Reach New Customers while Maintaining Its Social Mission?

Bombas was started in 2013 with a dual mission: to deliver quality socks and donate much-needed footwear to people living in shelters. By 2021, it had become one of America’s most visible buy-one-give-one companies, with over $250 million in annual revenue and 50 million pairs of socks donated. Later, as Bombas expanded into underwear, t-shirts, and slippers, the company struggled to determine what pace of growth would best allow it to reach new customers while maintaining its social mission. Harvard Business School assistant professor Elizabeth Keenan discusses the case, "Bee-ing Better at Bombas."

Can a Social Entrepreneur End Homelessness in the US?

Re: Brian L. Trelstad

Community Solutions is a nonprofit founded in 2011 by Rosanne Haggerty, with the ambitious goal of ending chronic homelessness in America. Its “Built for Zero” methodology takes a public health approach, helping communities across the US use better data collection and outreach to improve government processes and piecemeal solutions. In 2021, Community Solutions was awarded a $100 million grant from the MacArthur Foundation, and Haggerty and her team had to decide how to prioritize projects and spending to maximize the grant’s impact. Should they continue to focus on unhoused veterans or expand their work to include families and youth in need of housing? Senior Lecturer Brian Trelstad discusses Haggerty’s approach in his case, "Community Solutions."

How to Get Companies to Make Investments That Benefit Everyone

by Lane Lambert

Want more organizations to give back to their communities? Frank Nagle says the success of open source software offers an innovative—and unexpected—roadmap for social good. Open for comment; 0 Comments.

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

by Danielle Kost

Seeking donations can feel like begging. In this excerpt from Effective Fundraising, F. Warren McFarlan offers advice to help trustees approach prospective donors with confidence. Open for comment; 0 Comments.

Nonprofits in Good Times and Bad Times

by Christine L. Exley, Nils H. Lehr, and Stephen J. Terry

Tax returns from millions of US nonprofits reveal that charities do not expand during bad times, when need is the greatest. Although they are able to smooth the swings of their activities more than for-profit organizations, nonprofits exhibit substantial sensitivity to economic cycles.

Accounting for Product Impact in the Airlines Industry

by George Serafeim and Katie Trinh

A systematic methodology for measuring product impact can be applied across a range of industries. Examining two competitor companies in the airlines industry, this study finds that analyzing each dimension of product impact allows for deeper understanding of each company’s business strategies.

Using Behavioral Science to Improve Well-Being for Social Workers

Re: Ashley V. Whillans

For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being.” Open for comment; 0 Comments.

Nonprofit Boards: It is Time to Lift Your Gaze and See the System

by Shamal Dass, Kristy Muir, and V. Kasturi Rangan

Not every organization should attempt to solve problems at a system level, but can become more aware of systemic issues, ensuring that solutions dovetail into the macrosystem for best collective impact.

Can the ‘Cummings Way’ Live On after the Founder Retires?

Re: Christina R. Wing

After 50 years at the helm of Cummings Properties, billionaire and philanthropist Bill Cummings is contemplating retirement. Christina R. Wing and Cummings discuss what's next for both the family business and foundation that he built. Open for comment; 0 Comments.

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

by Danielle Kost

Experts from Harvard Business School's Social Enterprise Initiative offer advice to nonprofits struggling to survive the coronavirus pandemic. Open for comment; 0 Comments.

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

by Danielle Kost

Almost 1 million Rohingya refugees are sinking deeper into despair while sitting idle in a camp they can’t easily leave. But the opportunity to work might provide a resource more scarce than cash: hope. Research by Reshmaan N. Hussam.

After the Carnival: Key Factors to Enhance Olympic Legacy and Prevent Olympic Sites from Becoming White Elephants

by Isao Okada and Stephen A. Greyser

After the Games end, Olympic venues must be used effectively and earn enough revenue to cover large ongoing costs or their owners—local governments and taxpayers—will face deficits. This fieldwork-based research and analysis of stadium use at 10 of the last 12 Summer Olympics sites highlights eight factors for better sustainability.