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New research on social psychology from Harvard Business School faculty on issues including behavioral economics research, habit formation, and the effects of group loyalty.
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Have We Lost Sight of Integrity?

by Bill George

Elizabeth Holmes. Sam Bankman-Fried. George Santos. The list of leaders caught trying to con the public keeps getting longer, often with dire consequences, says Bill George. Do we no longer value the truth?

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

by Sean Silverthorne

Does showing passion mean doing whatever it takes to get the job done? Employees and managers often disagree, says research by Jon Jachimowicz. He offers four pieces of advice for leaders who yearn for more spirit and intensity at their companies.

8 Trends to Watch in 2023

by Avery Forman

Quiet quitting. Inflation. The economy. This year could bring challenges for executives and entrepreneurs, but there might also be opportunities for focused leaders to gain advantage, say Harvard Business School faculty members.

Nestlé’s KitKat Diplomacy: Neutrality vs. Shared Value

Re: Geoffrey G. Jones

In February 2022, Russia invaded Ukraine, and multinational companies began pulling out of Russia, in response. At Switzerland-based Nestlé, chief executive Mark Schneider had a difficult decision to make. Nestlé had a long tradition of neutrality that enabled it to operate in countries regardless of their political systems and human rights policies. But more recently the company had embraced Michael Porter’s “shared value” paradigm, which argues that companies have a responsibility to improve the business community and the health of their communities. What should Schneider do? Professor Geoffrey Jones discusses the viability of the shared value concept and the social responsibility of transnational corporations today in the case, “Nestlé, Shared Value and Kit Kat Diplomacy.”

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

by Lane Lambert

It's time for leaders to go beyond "check the box" compliance programs. Through corporate cases involving Walmart, Wells Fargo, and others, Eugene Soltes explores the thorny legal issues executives today must navigate in his book Corporate Criminal Investigations and Prosecutions.

How to Live Happier in 2023: Diversify Your Social Circle

by Michael Blanding

People need all kinds of relationships to thrive: partners, acquaintances, colleagues, and family. Research by Michael Norton and Alison Wood Brooks offers new reasons to pick up the phone and reconnect with that old friend from home.

What Motivates People to Give Generously—and Why We Sometimes Don't

by Jen McFarland Flint, HBS Alumni Bulletin

Some people donate to get that warm-and-fuzzy feeling. Others do it to avoid being asked again. Christine Exley and Julian Zlatev delve into the psychology and economics of charity to explain why people give.

Why Technology Alone Can't Solve AI's Bias Problem

by Michael Blanding

Engineers designed "fair-ranking algorithms" to prevent artificial intelligence from marginalizing certain groups. While these tools help, research by Himabindu Lakkaraju finds that they can't completely override the most stubborn source of bias: people.

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

by Michael Blanding

Consumers can't pass up a product update—even if there's no improvement. Research by Leslie John, Michael Norton, and Ximena Garcia-Rada illustrates the powerful allure of change. Are we really that naïve?

When Agreeing to Disagree Is a Good Beginning

by Clea Simon, Harvard Gazette

When conflict stems from honest and open listening, disagreement can be a good thing, say Francesca Gino and Julia Minson. But developing those skills requires patience and discipline.

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

by Pamela Reynolds

People routinely overlook wrongdoing, even in situations that cause significant harm. In his book Complicit: How We Enable the Unethical and How to Stop, Max Bazerman shares strategies that help people do the right thing even when those around them aren't.

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

by Shalene Gupta

People mistakenly assume that women managers are more generous and fair when it comes to giving money, says research by Christine Exley. Could that misperception prevent companies from shrinking the gender pay gap?

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

by Pamela Reynolds

A community's biggest minority group endures the most discrimination from a majority who fears losing status, says research by Marco Tabellini and colleagues. Findings from 20 years of crime and demographic data could help policymakers improve race relations.

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

by Kara Baskin

Influencers aspire to turn "likes" into dollars through brand sponsorships, but these deals can erode their reputations, says research by Shunyuan Zhang. Marketers should seek out authentic voices on YouTube, not necessarily those with the most followers.

People Trust Business, But Expect CEOs to Drive Social Change

by Scott Van Voorhis

Companies should do more to confront climate change, labor market shifts, and racism, according to a survey of 14,000 people in 14 countries by the Institute for the Study of Business in Global Society and the Edelman Trust Institute. Is it time for more business leaders to step up?

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

by Rachel Layne

Even when companies actively try to prevent it, bias can sway algorithms and skew decision-making. Ayelet Israeli and Eva Ascarza offer a new approach to make artificial intelligence more accurate.

Have Managers Underestimated the Need for Face-to-Face Contact?

by James Heskett

COVID-19 made remote work and instant delivery mainstays of life for many people, but will the need for community erode these concepts after the pandemic ends? asks James Heskett. Open for comment; 0 Comments.

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

by Francesca Gino

People tend to seek sameness, but they can teach themselves to relish in the differences of the human experience. Francesca Gino offers these three principles from improv to anyone who's trying to lead more inclusively.

You Don’t Have to Quit Your Job to Find More Meaning in Life

by Shalene Gupta

Before you give notice and go on a vision quest, consider this: Fulfillment doesn't require big change, says research by Julian De Freitas and colleagues. In fact, you can find more meaning even in a job you don't love.

Looking For a Job? Some LinkedIn Connections Matter More Than Others

by Michael Blanding

Debating whether to connect on LinkedIn with that more senior executive you met at that conference? You should, says new research about professional networks by Iavor Bojinov and colleagues. That person just might help you land your next job.