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New research on society from Harvard Business School faculty on issues including political polarization, urban life, and social networks.
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How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

by Ben Rand

Overwhelmed resettlement agencies are struggling to place millions of refugees in a timely manner. A study by Elisabeth Paulson shows how AI can efficiently match refugees with host countries based on employment potential, which could streamline the resettlement process and help host countries expand their labor markets.

Do Social Movements Sway Voters? Not Really, Except for One

by Sean Silverthorne

People often take to the streets to express their outrage, but research by Vincent Pons finds that only one recent social movement has shifted public opinion: Black Lives Matter. In an election year marked by widespread protests, Pons explores why marches and rallies often fail to achieve long-term results.

Forgiving Medical Debt Won't Make Everyone Happier

by Rachel Layne

Medical debt not only hurts credit access, it can also harm one's mental health. But a study by Raymond Kluender finds that forgiving people's bills—even $170 million of debt—doesn't necessarily reduce stress, financial or otherwise.

New Hires Lose Psychological Safety After Year One. How to Fix It.

by Michael Blanding

New hires begin their roles eager to offer ideas. But research by Amy Edmondson shows how they become more reluctant to share over time. She explains how psychological safety erodes on the job and provides advice for strengthening it.

Five Essential Elements to Build the Capital You Need to Lead

by Dina Gerdeman

The path to leadership can seem unclear in competitive organizations. In the book The Treasure You Seek, Archie L. Jones offers a roadmap to help aspiring leaders discover their strengths, communicate effectively, and build meaningful connections.

The Harvard Business School Faculty Summer Reader 2024

by Avery Forman

What's on your vacation reading list? Harvard Business School faculty members plan to explore not only sober themes, such as philosophy and climate policy, but classic mysteries and hip-hop history.

How Younger Immigrants Gain an Edge in American Business

by Rachel Layne

Immigrants often struggle to acquire both higher education and good jobs after migrating to a new country. A study by William Kerr finds that the age they arrive is key, with the teen years being ideal for achieving future success.

How One Insurtech Firm Formulated a Strategy for Climate Change

Re: Lauren H. Cohen

The Insurtech firm Hippo was facing two big challenges related to climate change: major loss ratios and rate hikes. The company used technologically empowered services to create its competitive edge, along with providing smart home packages, targeting risk-friendly customers, and using data-driven pricing. But now CEO and president Rick McCathron needed to determine how the firm’s underwriting model could account for the effects of high-intensity weather events. Harvard Business School professor Lauren Cohen discusses how Hippo could adjust its strategy to survive a new era of unprecedented weather catastrophes in his case, “Hippo: Weathering the Storm of the Home Insurance Crisis.”

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

by Rachel Layne

It may be tempting to write off TikTok, the highly scrutinized social media app whose cat clips and dance videos propelled it to the mainstream. However, business leaders could learn valuable lessons about engaging consumers from the world's most-used platform, says Shikhar Ghosh in a case study.

What the Rise of Far-Right Politics Says About the Economy in an Election Year

by Rachel Layne

With voters taking to the polls in dozens of countries this year, could election outcomes lean conservative? Paula Rettl says a lack of social mobility and a sense of economic insecurity are some of the factors fueling far-right movements around the world.

Amazon in Seattle: The Role of Business in Causing and Solving a Housing Crisis

Re: Paul M. Healy

In 2020, Amazon partnered with a nonprofit called Mary’s Place and used some of its own resources to build a shelter for women and families experiencing homelessness on its campus in Seattle. Yet critics argued that Amazon’s apparent charity was misplaced and that the company was actually making the problem worse. Paul Healy and Debora Spar explore the role business plays in addressing unhoused communities in the case “Hitting Home: Amazon and Mary’s Place.”

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

by Glen Justice

Grants designed to improve housing can make homes more energy efficient and save money for low-income families, providing a powerful way to confront climate change, says research by Omar Asensio. What do the findings mean for companies trying to scale innovation?

Should Businesses Take a Stand on Societal Issues?

Re: Hubert Joly

Should businesses take a stand for or against particular societal issues? And how should leaders determine when and how to engage on these sensitive matters? Harvard Business School Senior Lecturer Hubert Joly, who led the electronics retailer Best Buy for almost a decade, discusses examples of corporate leaders who had to determine whether and how to engage with humanitarian crises, geopolitical conflict, racial justice, climate change, and more in the case, “Deciding When to Engage on Societal Issues.”

Tommy Hilfiger’s Adaptive Clothing Line: Making Fashion Inclusive

In 2017, Tommy Hilfiger launched its adaptive fashion line to provide fashion apparel that aims to make dressing easier. By 2020, it was still a relatively unknown line in the U.S. and the Tommy Hilfiger team was continuing to learn more about how to serve these new customers. Should the team make adaptive clothing available beyond the U.S., or is a global expansion premature? Assistant Professor Elizabeth Keenan discusses the opportunities and challenges that accompanied the introduction of a new product line that effectively serves an entirely new customer while simultaneously starting a movement to provide fashion for all in the case, “Tommy Hilfiger Adaptive: Fashion for All.”

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

by Kristen Senz

One overwhelmed person's gripes can quickly escalate into collective distress. Research by Amit Goldenberg gives managers reasons to pay close attention to teams' emotions. He offers advice to help groups reframe negative experiences.

The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

by Geoffrey Jones

Many cosmetics and skincare companies present an image of social consciousness and transformative potential, while profiting from insecurity and excluding broad swaths of people. Geoffrey Jones examines the unsightly reality of the beauty industry.

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

by Kara Baskin

The pressure to do more, to be more, is fueling its own silent epidemic. Lauren Cohen discusses the common misperceptions that get in the way of supporting employees' well-being, drawing on case studies about people who have been deeply affected by mental illness.

Do Leaders Learn More From Success or Failure?

by James Heskett

There's so much to learn from failure, potentially more than success, argues Amy Edmondson in a new book. James Heskett asks whether the study of leadership should involve more emphasis on learning from failure? Open for comment; 0 Comments.

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

by HBS Staff

"Happiness is not a destination. It's a direction." In this video, Arthur C. Brooks and Oprah Winfrey reflect on mistakes, emotions, and contentment, sharing lessons from their new book.

Who Gets the Loudest Voice in DEI Decisions?

by James Heskett

Business leaders are wrestling with how to manage their organizations' commitment to diversity, equity, and inclusion. If you were a CEO, which constituency would you consider most: your employees, customers, or investors? asks James Heskett. Open for comment; 0 Comments.