Children’s Hospital & Clinics COO Julie Morath sets out to change the culture by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard without fear of reprisal. Professor Amy Edmondson discusses moving an organization into the “high performance zone” by creating an environment of psychological safety and high accountability.
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CEOs of global companies increasingly mandate that their employees learn English. The problem: these workers can experience a loss of status and believe they aren't as effective in their learned language, says Assistant Professor Tsedal Neeley.
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HBS Cases: Overcoming the Stress of ‘Englishnization’
CEOs of global companies increasingly mandate that their employees learn English. The problem: these workers can experience a loss of status and believe they aren't as effective in their learned language, says Assistant Professor Tsedal Neeley. Closed for comment; 18 Comment(s) posted.