Filter Results: (48) Arrow Down

SystemRemove System →

New research on systems from Harvard Business School faculty on issues including systems architecture and modularity.
Page 1 of 48 Results →

Cold Call: Building a More Equitable Culture at Delta Air Lines

Re: Linda A. Hill

In December 2020 Delta Air Lines CEO Ed Bastian and his leadership team were reviewing the decision to join the OneTen coalition, where he and 36 other CEOs committed to recruiting, hiring, training, and advancing one million Black Americans over the next ten years into family-sustaining jobs. But, how do you ensure everyone has equal access to opportunity within an organization? Professor Linda Hill discusses Delta’s decision and its progress in embedding a culture of diversity, equity, and inclusion in her case, “OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent.”

The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

by Geoffrey Jones

Many cosmetics and skincare companies present an image of social consciousness and transformative potential, while profiting from insecurity and excluding broad swaths of people. Geoffrey Jones examines the unsightly reality of the beauty industry.

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

by Scott Van Voorhis

Is an eyeglass-wearer more likely to be a strong web developer? Employers that use online talent platforms tend to consider profile photos in final hiring decisions, says research by Isamar Troncoso. What's the role of recruiting platforms in preventing bias?

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

by Katherine Hutt Scott and Barbara DeLollis

Diversity and inclusion efforts that focus on business outcomes alone rarely address root causes. Jamillah Bowman Williams, a visiting fellow at the Institute for the Study of Business in Global Society, offers tips for companies navigating their next stage of the DEI journey.

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

by Lane Lambert

By emphasizing skills and expanding professional development opportunities, the airline is making strides toward recruiting and advancing Black employees. Case studies by Linda Hill offer an inside look at how Delta CEO Ed Bastian is creating a more equitable company and a stronger talent pipeline.

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

by Rachel Layne

The Voting Rights Act dramatically increased Black participation in US elections—until worried white Americans mobilized in response. Research by Marco Tabellini illustrates the power of a political backlash.

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

by Kristen Senz

Many companies want to bring a wider variety of lived experiences to their workforces. However, research by Summer Jackson shows how hiring managers' fears of seeming transactional can ultimately undermine their diversity goals.

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

by Michael Blanding

More than 900,000 reviews highlight broad racial disparities in the American working experience. Beyond pay inequities, research by Letian Zhang shows how Black employees are less likely to work at companies known for positive cultures or work-life balance.

STEM Needs More Women. Recruiters Often Keep Them Out

by Rachel Layne

Tech companies and programs turn to recruiters to find top-notch candidates, but gender bias can creep in long before women even apply, according to research by Jacqueline Ng Lane and colleagues. She highlights several tactics to make the process more equitable.

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

by Avery Forman

KKR turned around a struggling door company and sold it for 10 times its investment—giving factory workers a life-changing cut of the returns. A case study by Ethan Rouen and Dennis Campbell offers lessons for companies trying to instill an owner's mindset in employees.

Equity Bank CEO James Mwangi: Transforming Lives with Access to Credit

Re: Caroline M. Elkins

James Mwangi, CEO of Equity Bank, has transformed lives and livelihoods throughout East and Central Africa by giving impoverished people access to banking accounts and micro loans. He’s been so successful that in 2020 Forbes coined the term “the Mwangi Model.” But can we really have both purpose and profit in a firm? Harvard Business School professor Caroline Elkins, who has spent decades studying Africa, explores how this model has become one that business leaders are seeking to replicate throughout the world in her case, “A Marshall Plan for Africa': James Mwangi and Equity Group Holdings.” As part of a new first-year MBA course at Harvard Business School, this case examines the central question: what is the social purpose of the firm?

When Showing Know-How Backfires for Women Managers

by Kara Baskin

Women managers might think they need to roll up their sleeves and work alongside their teams to show their mettle. But research by Alexandra Feldberg shows how this strategy can work against them. How can employers provide more support?

Muhammad Ali: A Case Study in Purpose-Driven Decision Making

Re: Robert Simons

Muhammad Ali, born Cassius Marcellus Clay Jr., rose from a poor family in segregated Louisville, Kentucky to international fame, winning three heavyweight boxing titles and becoming a civil rights leader and role model for millions of people around the world. How did he do it? Early in his career, Ali’s creativity and hard work helped him overcome significant obstacles. Rather than letting his fear of flying keep him from competing in the 1960 Olympics, he traveled to Italy wearing a parachute -- and easily won the gold medal in boxing. When he returned to the U.S. as a gold medalist, Ali used his growing fame to bring attention to racism and humanitarian causes he supported, including his then-controversial decision to refuse to fight in the Vietnam War. Professor Robert Simons discusses how Ali made decisions throughout his life and career to leave a lasting impact on the world in his case, “Muhammad Ali: Changing the World.”

What's Missing from the Racial Equity Dialogue?

by Danielle Kost

Fellows visiting the Institute for the Study of Business in Global Society (BiGS) at Harvard Business School talk about how racism harms everyone and why it’s important to find new ways to support formerly incarcerated people.

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

by Rachel Layne

Many college graduates will accept lower salaries for roles that have the potential to give back to society, says research by Letian Zhang. Could trading pay for altruism help shrink the income gap?

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

by Pamela Reynolds

Power dynamics tied up with race and gender underlie almost every workplace interaction, says Tina Opie. In her book Shared Sisterhood, she offers three practical steps for dismantling workplace inequities that hold back innovation.

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

by Scott Van Voorhis

Diversifying clinical trials could build trust in new treatments among Black people and their physicians. Research by Joshua Schwartzstein, Marcella Alsan, and colleagues probes the ripple effects of underrepresentation in testing, and offers a call to action for drugmakers.

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

by Pamela Reynolds

A community's biggest minority group endures the most discrimination from a majority who fears losing status, says research by Marco Tabellini and colleagues. Findings from 20 years of crime and demographic data could help policymakers improve race relations.

Shrinking the Racial Wealth Gap, One Mortgage at a Time

by Rachel Layne

If banks hire more minority loan officers, more people of color might tap into a crucial means of wealth building: buying a home. Research by Adi Sunderam comes on the heels of a real estate frenzy that has mostly benefited white Americans.

Income Inequality Is Rising. Are We Even Measuring It Correctly?

by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

Policymakers trying to shrink the income gap have long relied on a statistical benchmark to guide decisions. But taking a broader view of inequality might lead to better solutions, say Jon Jachimowicz and colleagues.