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New research on technology from Harvard Business School faculty on issues including techological innovation, technology networks, and technology adoption.
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The Effects of Hierarchy on Learning and Performance in Business Experimentation

by Sourobh Ghosh, Stefan H. Thomke, and Hazjier Pourkhalkhali

Do senior managers help or hurt business experiments? Analyzing a dataset of more than 6,300 experiments on the A/B/n testing platform Optimizely, this study suggests that involving senior executives in experimentation teams can have surprising consequences.

Warring Algorithms Could Be Driving Up Consumer Prices

by Kristen Senz

Companies increasingly use software to conduct rapid price changes. Alexander MacKay explains why firms might benefit but consumers should be worried. Open for comment; Comment(s) posted.

The Hidden Vulnerabilities of Open Source Software

by Frank Nagle and Jenny Hoffman

The increasing use of open source software in most commercial apps has revolutionized software development—but also created hidden vulnerabilities, say Frank Nagle and Jenny Hoffman. Open for comment; Comment(s) posted.

The Impact of Technology and Trade on Migration: Evidence from the US

by Marius Faber, Andres Sarto, and Marco Tabellini

Labor mobility can re-equilibrate local labor markets after an economic shock. Both robot adoption and Chinese import competition between 1990 and 2015 caused large declines in manufacturing employment across US local labor markets (commuting zones, CZs). However, only robots were associated with a decline in CZ population, which resulted from reduced in-migration rather than by increased out-migration.

10 Rules Entrepreneurs Need to Know Before Adopting AI

by Rocio Wu

Business leaders are just beginning to adopt artificial intelligence and machine learning into their operations. Rocio Wu offers insights into how entrepreneurs can start riding the wave. Open for comment; Comment(s) posted.

6 Ways That Emerging Technology Is Disrupting Business Strategy

by Danielle Kost

How are AI, data analytics, and the Internet of Things changing the way business leaders think about strategy? Harvard Business School faculty members discuss how emerging technology has changed the rules of competition. Open for comment; Comment(s) posted.

The Impact of the General Data Protection Regulation on Internet Interconnection

by Ran Zhuo, Bradley Huffaker, KC Claffy, and Shane Greenstein

While many countries consider implementing their own versions of privacy and data protection regulations, there are concerns about whether such regulations may negatively impact the growth of the internet and reduce technology firms’ incentives in operating and innovating. Results of this study suggest limited effects of such regulations on the internet layer.

Rethinking Business Strategy in the Age of AI

by Dina Gerdeman

For the first time in 100 years, new technologies such as artificial intelligence are causing firms to rethink their competitive strategy and organizational structure, say Marco Iansiti and Karim R. Lakhani, authors of the new book Competing in the Age of AI. Open for comment; Comment(s) posted.

From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing

by Mihnea Moldoveanu and Das Narayandas

Learning happens most reliably and efficiently when it is contextualized, personalized, and socialized. This is important for executive learning in particular and adult learning more generally. Innovators and educational designers can leverage technologies that enable sensing, interacting, computing, searching, and storing to produce learner-optimal experiences.

Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure

by Doug J. Chung, Kyoungwon Seo, and Reo Song

How do technology stores, particularly those owned by Apple and Microsoft, affect retail sales and market dynamics at malls? Through modeling and simulation, the authors found that these stores helped malls draw more high-income consumers, supporting the entry of upscale stores and exit of midscale and discount stores.

It's No Joke: AI Beats Humans at Making You Laugh

by Dina Gerdeman

New research shows people don’t trust recommendations from algorithms—and that’s a problem for companies that increasingly rely on AI-based technology to persuade consumers. Michael H. Yeomans explains how businesses can overcome that bias. Open for comment; Comment(s) posted.

Design Rules, Volume 2: How Technology Shapes Organizations series

by Carliss Y. Baldwin

Building on Design Rules: The Power of Modularity, coauthored by HBS professor Carliss Y. Baldwin and Kim B. Clark (MIT Press, 2000).

Don't Turn Your Marketing Function Over to AI Just Yet

by Kristen Senz

Lacking human insight, artificial intelligence will be limited when it comes to helping marketers open the black box of market prediction, says Tomomichi Amano. Open for comment; Comment(s) posted.

Robots in the Boardroom

by Sean Silverthorne

Understanding cloud technology was the No. 1 imperative for executives this decade. Next up: How does artificial intelligence change business and management? Open for comment; Comment(s) posted.

Use Artificial Intelligence to Set Sales Targets That Motivate

by Michael Blanding

Setting sales targets has always been an inexact science, with serious consequences if done poorly. Using AI-based advanced analytics might be the answer, argues Doug Chung. Open for comment; Comment(s) posted.

Making the Right Technical Hire

by Julia Austin

CEOs are usually more comfortable making key hires on the business side of the house than the technology side. Here is what executives need to understand about technical hires, according to Julia Austin. Open for comment; Comment(s) posted.

Who Drives Digital Innovation? Evidence from the US Medical Device Industry

by Cirrus Foroughi and Ariel Dora Stern

Major industries are undergoing a digital transformation, in which key aspects of new product development are migrating to a software-driven context. In the medical device industry, experience matters, as does the geographic clustering of new product development, which gives advantages to both new entrants and incumbent firms.

Field-Level Paradox and the Co-Evolution of an Entrepreneurial Vision

by Ryan Raffaelli and Richard DeJordy

Swiss watchmaking embodies the classic strategic paradox created by the introduction of new technology: the choice between resisting and defending, or embracing and prospecting. This paper offers a model for how fields and organizational leaders experiencing similar paradoxes can adapt to environmental change while still preserving valuable aspects of their past success.

The Internet of Things Needs a Business Model. Here It Is

by Michael Blanding

Companies have struggled to find the right opportunities for selling the Internet of Things. Rajiv Lal says that’s all about to change. Open for comment; Comment(s) posted.

The Airbnb Lesson for Startups? Success Takes More Than Technology

by Danielle Kost

As investors speculate about the timing of an Airbnb IPO, Thales S. Teixeira discusses the analog tactics and economic conditions that helped catapult the company. Open for comment; Comment(s) posted.