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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 05 Jan 2021
      • Cold Call Podcast

      Using Behavioral Science to Improve Well-Being for Social Workers

      For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being.”  Open for comment; 0 Comment(s) posted.

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      Values and BeliefsRemove Values and Beliefs →

      Page 1 of 38 Results →
      • 29 Sep 2020
      • Cold Call Podcast

      Employee Performance vs. Company Values: A Manager’s Dilemma

      Re: Nitin Nohria

      The Cold Call podcast celebrate its five-year anniversary with a classic case study. Harvard Business School Dean Nitin Nohria discusses the dilemma of how to treat a brilliant individual performer who can't work with colleagues. Open for comment; Comment(s) posted.

      • 22 Sep 2020
      • Working Paper Summaries

      Older People Are Less Pessimistic about the Health Risks of COVID-19

      by Pedro Bordalo, Katherine B. Coffman, Nicola Gennaioli, and Andrei Shleifer

      The pandemic presents a unique opportunity to investigate formation of beliefs about an unprecedented, widespread, and life-threatening event. One finding: COVID-19 makes the prospect of disease and death particularly salient for the young.

      • 19 May 2020
      • Working Paper Summaries

      Stereotypes and Politics

      by Pedro Bordalo, Marco Tabellini, and David Yang

      Stereotypes exaggerate true differences across groups. This study identifies factors that shape and distort individuals’ beliefs about others’ political and social attitudes.

      • 11 Dec 2019
      • Working Paper Summaries

      When to Apply?

      by Katherine Coffman, Manuela Collis, and Leena Kulkarni

      Using a series of experiments, the authors studied gender differences in how job-seekers perceive their own qualifications for different opportunities and how this affects their decision to apply. Results suggest that soft touch employer interventions can improve the diversity of applicant pools even if candidate beliefs about their own ability are unchanged.

      • 20 May 2019
      • Research & Ideas

      Activist CEOs Are Rising Up—and Their Customers Are Listening

      by Michael Blanding

      Are product sales affected by the CEO's stance on political and social issues? Michael Toffel and Aaron Chatterji study how consumers react to vocal chief executives. Open for comment; Comment(s) posted.

      • 14 May 2019
      • Research & Ideas

      Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

      by Michael Blanding

      Digital technologies such as artificial intelligence and robotics allow companies to create more effective codes of business conduct, says Eugene Soltes. But technology isn't the only solution. Open for comment; Comment(s) posted.

      • 07 May 2019
      • Cold Call Podcast

      Managers, Are You Prepared to Handle Religion in the Workplace?

      Re: Derek C. M. van Bever

      Managers face growing challenges related to religion in the workplace as religious discrimination claims and monetary settlements increase. Derek van Bever discusses two examples that made their way to the US Supreme Court. Open for comment; Comment(s) posted.

      • 04 Apr 2019
      • Cold Call Podcast

      Can Mark Zuckerberg Rebuild Trust in Facebook?

      Bill George discusses his case study, "Facebook Confronts a Crisis of Trust," including why Zuckerberg handled the crisis as he did, the role of companies in protecting privacy, and the pros and cons of regulation. Open for comment; Comment(s) posted.

      • 04 Mar 2019
      • What Do You Think?

      What’s the Antidote to Surveillance Capitalism?

      by James Heskett

      SUMMING UP: As companies increasingly build business models around our personal data, what can be done to fight back? James Heskett's readers suggest there are no easy answers. Open for comment; Comment(s) posted.

      • 14 Jan 2019
      • Op-Ed

      These 4 CEOs Created a New Standard of Leadership

      by Bill George

      At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we think of leadership forever, says Bill George. Open for comment; Comment(s) posted.

      • 14 Sep 2017
      • Op-Ed

      Op-Ed: Google Engineer Deserved to be Fired by the CEO

      by Bill George

      Was Google CEO Sundar Pichai right to fire engineer James Damore after his condemnation of the company's diversity initiatives? Of course, answers Bill George; treating colleagues as gender stereotypes rather than as individuals poisons the workplace. Open for comment; Comment(s) posted.

      • 12 Jul 2017
      • Book

      What Jane Austen and Mel Brooks Can Teach Us About Finance

      by Carmen Nobel

      A new book by Mihir Desai links the fundamentals of finance to several centuries of literature, history, philosophy, music, visual arts, theater, and comedy to make the subject seem less mystifying—and more humanizing—to a broad audience of non-financiers. Open for comment; Comment(s) posted.

      • 22 Sep 2016
      • Cold Call Podcast

      Innovation Under Constraint: Constructing a Turnaround at Lego

      Re: Jan W. RivkinRe: Stefan H. Thomke

      In this podcast, Jan Rivkin takes us behind Lego's iconic building "bricks" and into the minds of its leaders as they tackle digital disruption, staying true to the brand, and engineering an impressive turnaround. Open for comment; Comment(s) posted.

      • 20 Apr 2016
      • Research & Ideas

      When CEOs Become Activists

      by Carmen Nobel

      More and more, CEOs are promoting social causes that lie far outside their core business interests. Research by Mike Toffel and Aaron Chatterji explores the rise of CEO activists and the effects on their companies. Open for comment; Comment(s) posted.

      • 01 Jun 2015
      • Research & Ideas

      The Surprising Benefits of Oversharing

      by Michael Blanding

      In a social media culture that encourages sharing of embarrassing information, revealing too much can benefit individuals but hurt businesses. New research papers from Leslie John and Michael Luca help explain why. Open for comment; 10 Comment(s) posted.

      • 15 May 2015
      • Research & Ideas

      Kids Benefit From Having a Working Mom

      by Carmen Nobel

      Women whose moms worked outside the home are more likely to have jobs themselves, are more likely to hold supervisory responsibility at those jobs, and earn higher wages than women whose mothers stayed home full time, according to research by Kathleen McGinn and colleagues. Open for comment; 33 Comment(s) posted.

      • 03 Dec 2014
      • What Do You Think?

      Can the Brilliant Jerk Be Managed Effectively?

      by James Heskett

      SUMMING UP—"Brilliant jerks" dot every organization. But what to do about them? Jim Heskett's readers offer a range of remedies intended to capture their brilliant performance while reducing their toxic personalities. Closed for comment; 40 Comment(s) posted.

      • 28 Oct 2013
      • Research & Ideas

      Responsible Leadership in an Unforgiving World

      by Michael Blanding

      In a provocative new book, Joseph Badaracco argues that our world is increasingly characterized by struggle—for labor, technology, funds, and partners. Leaders who embrace that struggle can also reap its rewards. Closed for comment; 5 Comment(s) posted.

      • 29 Jul 2013
      • Research & Ideas

      A Manager’s Moral Obligation to Preserve Capitalism

      by Michael Blanding

      Harvard Business School's Rebecca M. Henderson and Karthik Ramanna argue that company managers have a moral obligation to preserve capitalism. Closed for comment; 20 Comment(s) posted.

      • 01 May 2013
      • What Do You Think?

      Why Isn’t ‘Servant Leadership’ More Prevalent?

      by Jim Heskett

      Summing Up: After plowing through an unusually full inbox of reader e-mails, Jim Heskett wonders whether the term "servant leadership" is an oxymoron? Closed for comment; 137 Comment(s) posted.

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