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New research on working conditions from Harvard Business School faculty on issues including labor standards improvement in global supply chains, the integrity of third-party compliance monitoring, and how companies like HourlyNerd and Lyft are redefining the job marketplace.
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New Hires Lose Psychological Safety After Year One. How to Fix It.

by Michael Blanding

New hires begin their roles eager to offer ideas. But research by Amy Edmondson shows how they become more reluctant to share over time. She explains how psychological safety erodes on the job and provides advice for strengthening it.

10 Trends to Watch in 2024

by Rachel Layne

Employees may seek new approaches to balance, even as leaders consider whether to bring more teams back to offices or make hybrid work even more flexible. These are just a few trends that Harvard Business School faculty members will be following during a year when staffing, climate, and inclusion will likely remain top of mind.

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

by Kara Baskin

The pandemic didn't destroy the workplace advancements moms had achieved. However, not all of the positive changes forced by the crisis and remote work have stuck, says research by Kathleen McGinn and Alexandra Feldberg.

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

by Michael Blanding

More than 900,000 reviews highlight broad racial disparities in the American working experience. Beyond pay inequities, research by Letian Zhang shows how Black employees are less likely to work at companies known for positive cultures or work-life balance.

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

by Kara Baskin

Businesses need more staff and employees need more work, so what's standing in the way? A report by Joseph Fuller and colleagues shows how algorithms and inflexibility prevent companies from accessing valuable talent in a long-term shortage.

Will Hybrid Work Strategies Pull Down Long-Term Performance?

by James Heskett

Many academics consider remote and hybrid work the future, but some business leaders are pushing back. Can colleagues working from anywhere still create the special glue that bonds teams together? asks James Heskett. Open for comment; 0 Comments.

Employee Feedback: The Key to Retention During the Great Resignation

by Michael Beer

Employees need to feel that they're on the same team as managers—not adversaries in a zero-sum game. Michael Beer offers six guiding principles for senior leaders who are ready to listen to and act on employee feedback.

How Will Gamers and Investors Respond to Microsoft’s Acquisition of Activision Blizzard?

Re: Joseph Pacelli

In January 2022, Microsoft announced its acquisition of the video game company Activision Blizzard for $68.7 billion. The deal would make Microsoft the world’s third largest video game company, but it also exposes the company to several risks. First, the all-cash deal would require Microsoft to use a large portion of its cash reserves. Second, the acquisition was announced as Activision Blizzard faced gender pay disparity and sexual harassment allegations. That opened Microsoft up to potential reputational damage, employee turnover, and lost sales. Do the potential benefits of the acquisition outweigh the risks for Microsoft and its shareholders? Harvard Business School associate professor Joseph Pacelli discusses the ongoing controversies around the merger and how gamers and investors have responded in the case, “Call of Fiduciary Duty: Microsoft Acquires Activision Blizzard.”

In a Work-from-Anywhere World, How Remote Will Workers Go?

by Kara Baskin

Will professionals still choose cities if they have the option to work from the beach? Research by Prithwiraj Choudhury considers the radical ripple effects of remote work.

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

by Hise O. Gibson and MaShon Wilson

As the post-pandemic world starts to take shape, many leaders will long to return to life before COVID-19. Instead, they should let go of the past and forge a new, better workplace, say Hise Gibson and MaShon Wilson. Open for comment; 0 Comments.

How a Company Made Employees So Miserable, They Killed Themselves

by Michael Blanding

Aggressive downsizing at France Télécom culminated in 19 employee suicides. Case studies by Cynthia Montgomery and Ashley Whillans show how mistreating workers can have deadly consequences. Open for comment; 0 Comments.

How Much Is Freedom Worth? For Gig Workers, a Lot.

by Lane Lambert

In the booming gig economy, does the ability to set your schedule outweigh having sick leave and overtime? Felix Oberholzer-Gee and Laura Katsnelson turn to DoorDash drivers to find out. Open for comment; 0 Comments.

Auditor Independence and Outsourcing: Aligning Incentives to Mitigate Shilling and Shirking

by Ashley Palmarozzo, Jodi L. Short, and Michael W. Toffel

Firms use external auditors to monitor the quality of difficult-to-observe aspects of their business partners’ performance, including the working conditions of their suppliers. Firms can improve monitoring accuracy by having their own employees conduct some audits, and by rotating across third-party auditing firms.

You're Right! You Are Working Longer and Attending More Meetings

by Danielle Kost

A study of 3 million people confirms what many work-from-home employees already know: We're swamped. Research by Raffaella Sadun, Jeffrey Polzer, and colleagues. Open for comment; 0 Comments.

How Much Will Remote Work Continue After the Pandemic?

by Kristen Senz

A new survey suggests that at least 16 percent of employees will remain at-home workers long after COVID-19 recedes, report researchers Christopher Stanton, Zoe Cullen, and Michael Luca. Open for comment; 0 Comments.

What Jobs Are Being Done at Home During the COVID-19 Crisis? Evidence from Firm-Level Surveys

by Alexander Bartik, Zoë Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton

At least 16 percent of American workers will switch from office-based settings to working at home at least two days per week after COVID-19 subsides. This has significant implications for companies, employees, and policymakers alike.

COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

by Ashley Whillans and 28 coauthors

Assembling a large, diverse team of researchers to make sense of COVID-19’s impact on issues of work and organizational psychology, this project explores changes that are unfolding for practitioners and human resources professionals.

Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock

by Prithwiraj Choudhury, Wesley W. Koo, and Xina Li

This study shows that people working from home (WFH) make more online contributions to socially helpful topics, yet face higher psychic costs and anxiety about time constraints. Managers might consider giving WFH workers more temporal flexibility to deal with time constraints during this crisis.

Readers Ask: I Need Tips for Working at Home

by Kristen Senz

Working at home brings with it confusing new rules of conduct. Remote work expert Prithwiraj Choudhury answers questions from our readers. Open for comment; 0 Comments.

The Little Understood Problem Confronting Diverse Workplaces

by Julia Hanna

Knitting together a diverse workforce into a common fabric is a difficult challenge for managers—and even more difficult for the workers themselves, say Lakshmi Ramarajan and Erin Reid. Open for comment; 0 Comments.