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What Companies Want Most in a CEO: A Good Listener

by Jay Fitzgerald

Financial expertise and operational experience will only take executives so far. More than ever, companies want senior leaders with strong social skills and emotional intelligence, says research by Raffaella Sadun and Joseph Fuller. Open for comment; 0 Comments.

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

by Michael Blanding

Many companies want employees back at desks, but workers want more flexibility than ever. Tsedal Neeley offers three rules for senior managers trying to forge a new hybrid path. Open for comment; 0 Comments.

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

by Christine Pazzanese, Harvard Gazette

Willy Shih discusses how higher costs, shipping delays, and worker shortages are putting the dollar store business model to the test ahead of the critical holiday shopping season. Open for comment; 0 Comments.

Should Global Beer Company Molson Coors Dive into the Cannabis Beverages Business?

In March 2019, Molson Coors CEO Mark Hunter considered a request to pull forward $65 million to build a facility in Canada to produce cannabis beverages. This request was not part of the original plan to test the waters with a few products in a small geography to see if there was a viable market opportunity, given that there was no legal market yet. It's this change in direction that gives Hunter pause. Should he approve the request, or push the team back to the original, more conservative plan? Senior Lecturer Derek van Bever and Steve Kaufman discuss balancing exploitation versus exploration inside this global brewing company in the case, "Beyond Beer: Brewing Innovation at Molson Coors." Open for comment; 0 Comments.

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

by Kristen Senz

For many companies, returning to the office has felt like a rollercoaster of worry, excitement, and uncertainty. Members of the Harvard Business School faculty offer advice to help managers restore calm. Open for comment; 0 Comments.

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

by Rachel Layne

Team owners think they need marquee names or slick stadiums to prosper, but research by Karim Lakhani and Patrick Ferguson suggests that fans want something far simpler: suspense. Open for comment; 0 Comments.

How Newspaper Closures Open the Door to Corporate Crime

by Avery Forman

A study of misbehavior among publicly traded companies illustrates the critical watchdog role that newspapers play, and the problems that arise when publications go out of business. Research by Jonas Heese. Open for comment; 0 Comments.

How the Clean Network Changed the Future of Global Technology Competition

The Chinese telecom giant Huawei and other Chinese telecom firms, like ZTE, had been poised to lead the globe in 5G technology—until the U.S. State Department embarked on a global campaign to challenge the market dominance of Chinese firms with the Clean Network program. The initiative, launched in 2020 and led by Under Secretary of State for Economic Affairs, Energy, and the Environment, former Silicon Valley business leader Keith Krach, united countries and companies around a commitment to abide by a set of shared principles in technology adoption, data privacy, and security practices. Is this a new era of multilateral, democratic governance of the internet, or a “splinternet” forcing participants to choose between the U.S. and China? Krach (MBA 1981) and Harvard Business School Professor Meg Rithmire discuss how the Clean Network Program changed the competitive landscape for 5G in the case, "The Clean Network and the Future of Global Technology Competition." Open for comment; 0 Comments.

How Do We Make Sure the Right People End Up with Power in Organizations?

by James Heskett

A new book argues that companies need to reward humility and empathy—antidotes to the hubris and self-focus of excess power. But is that easier said than done? asks James Heskett. Open for comment; 0 Comments.

Dying to Lead: How Reaching the Top Can Kill You Sooner

by Jay Fitzgerald

A study of General Electric employees by Tom Nicholas shows how the stress of chasing professional success can shorten an executive's life. Open for comment; 0 Comments.

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

by Rachel Layne

After a successful launch, entrepreneurs struggle to anticipate the complexities of product upgrades, says research by Andy Wu and Aticus Peterson. They offer three tips to help startups avoid disastrous delays. Open for comment; 0 Comments.

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

by Rachel Kim Raczka

Want your colleagues to see your Vegas vacation photos? Research by Lakshmi Ramarajan and colleagues offers reasons to think twice about connecting with people you manage on social media. Open for comment; 0 Comments.

The Growth Engine Too Many Companies Overlook: Employees

by Michael Blanding

Companies trying to innovate or acquire their way to growth should consider another strategy: economic engagement. Dennis Campbell says five steps can help organizations cultivate an ownership mindset among employees. Open for comment; 0 Comments.

Readers Ask: How Can I Gain Power and Influence?

by Kristen Senz

Who has the real power in an organization? Julie Battilana says it comes down to two questions. She discusses power and more on Working Knowledge’s “Office Hours” series. Open for comment; 0 Comments.

Why JPMorgan Chase Is Committed to Improving Racial Equity in Banking

In 2020, JPMorgan Chase & Co. announced a $30 billion, “Commitment to Advance Racial Equity.” This included investments in housing, small businesses, and financial literacy across the U.S., as well as in diversity, equity, and inclusion initiatives within the bank. Harvard Business School Professor Emeritus Joe Bower and case protagonist Alice Rodriguez, head of community impact at JPMorgan Chase, discuss the implementation of that commitment and how it aligns with the bank’s longer-term growth strategy in the case, "JPMorgan Chase’s Path Forward." Open for comment; 0 Comments.

How Much Is Freedom Worth? For Gig Workers, a Lot.

by Lane Lambert

In the booming gig economy, does the ability to set your schedule outweigh having sick leave and overtime? Felix Oberholzer-Gee and Laura Katsnelson turn to DoorDash drivers to find out. Open for comment; 0 Comments.

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

by Christina Pazzanese, Harvard Gazette

Eugene Soltes explains why the fraud case against the Theranos cofounder isn't as simple as it seems, and why a conviction probably wouldn't deter unethical behavior from others. Open for comment; 0 Comments.