- 02 Dec 2002
- What Do You Think?
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
Critics say Microsoft's incredible two-decade run at the top of the computer industry has less to do with innovation than it does with bully tactics. But new research from Harvard Business School professors Marco Iansiti and Alan MacCormack suggest a different reason: the company's ability to spot technological trends and exploit key software technologies. Closed for comment; 0 Comments.
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
Although recent headlines focus on business boondoggles, HBS professor Lynn S. Paine's research shows a rising standard of corporate performance that includes moral and financial dimensions. In an interview, she details this trend and her new book, Value Shift. Closed for comment; 0 Comments.
- 18 Nov 2002
- Research & Ideas
Enterprising Women—a History
In conjunction with the major exhibit "Enterprising Women: 250 Years of American Business," the Radcliffe Institute for Advanced Study recently presented a two-day program entitled Women, Money and Power. Harvard Business School professor Nancy F. Koehn participated in the conference's opening panel—an informal discussion and reflection on the exhibit and its major themes. Closed for comment; 0 Comments.
- 11 Nov 2002
- Research & Ideas
Women Entrepreneurs Usher in the Next Generation
American society throws women entrepreneurs plenty of roadblocks. But at the recent Women, Money, and Power conference, a new generation of businesswomen offered advice and ideas for change. Harvard Business School professor Linda A. Hill led the discussion. Closed for comment; 0 Comments.
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
If you're serious about building a collaborative company and want to reap the economic rewards from doing so, you have to screen out "lone stars." Harvard Business School professor Morten T. Hansen explains. Closed for comment; 0 Comments.
- 04 Nov 2002
- What Do You Think?
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
In today's hyper-competitive world, your sales and marketing functions must yoke together at every level—from the core central concepts of the strategy to the minute details of execution. Harvard Business School professor Benson Shapiro on creating the customer-centric team. Closed for comment; 0 Comments.
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
Sometimes a seemingly harmless corporate decision such as a budget trim can lead to big problems elsewhere. HBS professor W. Earl Sasser tells what happens when budget constraints and customers collide. Closed for comment; 0 Comments.
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
Managerial capitalism is hanging on by its fingertips, say James Maxmin and HBS professor Shoshana Zuboff. In this e-mail interview with HBS Working Knowledge and in an excerpt from their new book, The Support Economy, the authors lay out the problem and offer savvy solutions for business and consumers. Closed for comment; 0 Comments.
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
Where corporate ethics are concerned, the buck stops with the CEO, says HBS professor Thomas R. Piper. In this interview from the Harvard Management Update, Piper explains how corporate malfeasance found a foothold and suggests ways that all companies can restore trust. Closed for comment; 0 Comments.
- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
Shooter on site. Epidemic. Major power outage. Is your organization prepared to deal with crisis? HBS professor Michael Watkins explains what you need to know, and offers a checklist to evaluate your preparedness. Closed for comment; 0 Comments.
- 30 Sep 2002
- What Do You Think?
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
When to charge for a product or service can be more important than how much to charge, says Harvard Business School professor John Gourville. If you want to build long-term loyalty with customers, you better understand the difference. Closed for comment; 0 Comments.
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
Companies reflexively look to charismatic CEOs to save them, and that's a bad idea, says HBS professor Rakesh Khurana. In this excerpt from his new book and in an e-mail interview with HBS Working Knowledge, he explains how the CEO cult arose. Closed for comment; 0 Comments.
- 02 Sep 2002
- What Do You Think?
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
A new book by Harvard Business School professor David A. Moss explores government's under-appreciated role as risk manager in everything from disaster relief to Social Security. How did this role evolve into something today that touches on almost every aspect of economic life? Closed for comment; 0 Comments.
- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
Why do many of the world’s leading multinationals experience managerial and performance problems in the United States? The answers, as offered by Harvard Business School professor Geoffrey G. Jones, provide lessons for all companies operating on foreign soil. Closed for comment; 0 Comments.
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
On May 10, 1996, five mountaineers from two teams perished while climbing Mount Everest. Is there anything business leaders can learn from the tragedy? HBS professor Michael A. Roberto used the tools of management to find out. Plus: Q&A with Michael Roberto Closed for comment; 0 Comments.
Most Accountants Aren’t CrooksWhy Good Audits Go Bad
The Sarbanes-Oxley Act sets stiff penalties for auditors and executives who commit fraud. Problem is, says Harvard Business School professor Max H. Bazerman and his collaborators, most bad audits are the result of unconscious bias, not corruption. Here's a new look at how to audit the auditors. Closed for comment; 0 Comments.