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Jill Avery on Building a Winning Brand Portfolio

What can you learn about brand portfolio strategy from Marriott's $13.3 billion acquisition of Starwood Hotels & Resorts? Harvard Business School Senior Lecturer Jill Avery joins host Chris Linnane in The Parlor Room to answer that question and discuss how Marriott overcame the challenge of managing its robust 30-brand portfolio.

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

by Kara Baskin

The pressure to do more, to be more, is fueling its own silent epidemic. Lauren Cohen discusses the common misperceptions that get in the way of supporting employees' well-being, drawing on case studies about people who have been deeply affected by mental illness.

Einride: Decarbonizing Trucking with EVs, Automony, and Digitalization

This first episode of our hard-to-abate series features Linnéa Kornehed Falck, Einride's Founder, Deputy CEO and Board Member. Einride is launching a fleet of battery electric autonomous trucks, orchestrated via route-optimization software. We discuss how its fleet-based freight capacity-as-a-service business model seeks to disrupt the cargo trucking industry, and better serve customers while decarbonizing the sector. Linnéa also shares some advice for purpose-driven entrepreneurs. For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Linnéa Kornehed Falck, Founder, Deputy CEO and Board Member, Einride.

How Should Meta Be Governed for the Good of Society?

Re: Jesse M. Shapiro

Julie Owono is executive director of Internet Sans Frontières and a member of the Oversight Board, an outside entity with the authority to make binding decisions on tricky moderation questions for Meta’s companies, including Facebook and Instagram. Harvard Business School visiting professor Jesse Shapiro and Owono break down how the Board governs Meta’s social and political power to ensure that it’s used responsibly, and discuss the Board’s impact, as an alternative to government regulation, in the case, “Independent Governance of Meta’s Social Spaces: The Oversight Board.”

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

by Scott Van Voorhis

Is an eyeglass-wearer more likely to be a strong web developer? Employers that use online talent platforms tend to consider profile photos in final hiring decisions, says research by Isamar Troncoso. What's the role of recruiting platforms in preventing bias?

Making Global Sustainability Personal at Bühler

The global food supply chain is a significant source of greenhouse gas emissions and other environmental challenges. Many companies avoid these issues or make token efforts to reduce their impact on the planet. But as CEO of the Swiss-based technology giant Bühler Group, Stefan Scheiber is mapping a courageous plan to combat food waste and climate change. He describes how he challenges his own company, its customers, and himself to face sustainability problems head-on.

Did You Hear What I Said? How to Listen Better

by Michael Blanding

People who seem like they're paying attention often aren't—even when they're smiling and nodding toward the speaker. Research by Alison Wood Brooks, Hanne Collins, and colleagues reveals just how prone the mind is to wandering, and sheds light on ways to stay tuned in to the conversation.

Deloitte's Dan Helfrich on consulting in the post-Covid, AI-inflected new normal

Bill Kerr

How do a culture of open debate and prioritizing work-life balance help the firm navigate change while advising others on how to do the same?

Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

by Michael Blanding

Would you complain about a client who verbally abuses their staff? Would you admit to cutting corners on your work? The answers aren't always clear, says David Fubini, who tackles tricky scenarios in a series of case studies and offers his advice from the field.

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

by Katherine Hutt Scott and Barbara DeLollis

Diversity and inclusion efforts that focus on business outcomes alone rarely address root causes. Jamillah Bowman Williams, a visiting fellow at the Institute for the Study of Business in Global Society, offers tips for companies navigating their next stage of the DEI journey.

Mike Wheeler on the Jazz of Negotiation

In this episode of The Parlor Room, Harvard Business School Professor Mike Wheeler speaks with host Chris Linnane about how negotiation's improvisational nature makes it much like jazz. He also shares stories about a former president's photo and the acquisition of a television system to illustrate strategies for succeeding at the bargaining table.

How Framebridge Founder Susan Tynan Managed Risk While Making an Impact

Great business leaders are problem solvers. That’s what sparked Susan Tynan (Harvard Business School MBA 2003) to found Framebridge, a custom framing company. When Tynan couldn’t find a reasonably priced place to frame her beloved posters, she launched a business, which took off after years of hard work – and hard decisions. Tynan reflects on her learning journey, discussing how she managed the risks of entrepreneurship while aiming to make a lasting impact.

How Sian Flowers Aims to Create a Low-Carbon Rose

This bonus episode of Climate Rising features Harvard Business Review’s Cold Cast podcast with Brian Kenny interviewing HBS professors Willy Shih and Mike Toffel about their teaching case about Kenya-based Sian Flowers. They discuss the company’s efforts to create a “low-carbon rose” by shipping them to their clients around the world by sea instead of by air without eroding their quality, and the effects this has on its production process. For transcripts and other resources, visit climaterising.org Guest/Host: ● Brian Kenny, Chief Marketing and Communications Officer, Harvard Business School and host of Cold Call ● Willy Shih, Robert and Jane Cizik Professor of Management Practice in Business Administration ● Mike Toffel, Senator John Heinz Professor of Environmental Management

How the United States Air Force Accelerated AI Adoption

Re: Maria P. Roche

In August 2022, the Pentagon tasked U.S. Air Force Captain Victor Lopez with launching a new Air Force innovation unit that leveraged commercial developers and military talent to acquire advanced technologies. Having been granted flexibility in the setup of the office, Lopez pondered the complexities of his assignment and the decisions around organizational design he would have to make. It’s often believed that only small start-up organizations can innovate, but a lot of innovation happens in big organizations, including government. Harvard Business School assistant professor Maria Roche is joined by Major Lopez to discuss the challenges of digital transformation in a large bureaucratic organization and the specific choices the U.S. Air Force needed to make when launching its AI Accelerator in her case, "Accelerating AI Adoption in the United States Air Force."

From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

by Avery Forman

What do Steve Jobs and Sarah Breedlove have in common? Through a series of case studies, Robert Simons explores the unique qualities of visionary leaders and what today's managers can learn from their journeys.

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

by Jay Fitzgerald

Demand for Black-owned restaurants rises when they're easier to find on Yelp. Research by Michael Luca shows how companies can mobilize their own technology to advance racial equity.

Saving BlackBerry: CEO John Chen Explains How to Make the Hard Calls

John Chen was hired to save an iconic smartphone company that ran out of juice. BlackBerry had gone from being a corporate world must-have to a global has-been. Chen says the key to turning Blackberry around was being prepared to make hard calls, even in midst of uncertainty. He says that, in business, the journey can be more important than the destination.

Defining experience: How micro internships build skills and boost productivity

Joe Fuller

Can short knowledge-work gigs improve the college-to-career transition? Jeffrey Moss, founder and CEO of intermediary Parker Dewey explains.

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

by Jay Fitzgerald

Subscriptions are available for everything from dental floss to dog toys, but are consumers tiring of monthly fees? Elie Ofek says that subscription revenue can provide stability, but companies need to tread carefully or risk alienating customers.

Former Unilever CEO Paul Polman on Business as a Force for Social Change

Paul Polman is the legendary former CEO of Unilever and a global leader in combating climate change and promoting corporate responsibility. Reflecting on his career during and after Unilever, Polman explains how a company can achieve robust financial performance while playing an active role in solving the most pressing challenges facing society today.