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When Your Nerves Get the Best of You, Change the Narrative

by Francesca Gino

Anxiety can hobble even the most confident leaders. Francesca Gino offers three strategies that she uses to turn nerve-wracking situations into meaningful experiences. Open for comment; 0 Comments.

How Tennis, Golf, and White Anxiety Block Racial Integration

by Jay Fitzgerald

White people often take steps to avoid interacting with people of other races, whether it's at home, work, or even on a golf course, says research by Jon Jachimowicz. Open for comment; 0 Comments.

Tell Me What to Do: When Bad News Is a Big Relief

by Michael Blanding

Why would anyone hope for the worst? Research by Serena Hagerty and colleague sheds light on just how far people will go to dodge a tough decision. Open for comment; 0 Comments.

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

by Danielle Kost

Seeking donations can feel like begging. In this excerpt from Effective Fundraising, F. Warren McFarlan offers advice to help trustees approach prospective donors with confidence. Open for comment; 0 Comments.

A Rare Find in Health Care: A Simple Solution to Racial Inequity

by Michael Blanding

Research by Amitabh Chandra offers a stark new explanation for racial disparities in heart attack survival rates—a problem with immediate answers. Open for comment; 0 Comments.

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

by James Heskett

Many people, particularly women, will be returning to the workforce as the COVID-19 pandemic wanes. What will companies need to do to harness the talent wave? asks James Heskett. Open for comment; 0 Comments.

Running a Consumer Fintech Startup within Goldman Sachs

Marcus by Goldman Sachs marked a dramatic shift for the 150-year-old financial institution, which historically had served only businesses and the wealthiest people. The fintech startup operated within Goldman Sachs, offering unsecured personal loans for the mass market, high-yield deposits, and a credit card in partnership with Apple. Harvard Business School associate professor Rory McDonald discusses the challenges of launching and operating a startup within an established company in his case, “Marcus by Goldman Sachs.” Open for comment; 0 Comments.

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

by Lane Lambert

Research by Shunyuan Zhang shows how Airbnb's pricing algorithm reduces the impact of bias, and offers lessons for other technology companies trying to root out racial inequity. Open for comment; 0 Comments.

Can Fabric Waste Become Fashion’s Resource?

by Geoffrey Jones and Shelly Xu

COVID-19 worsened the textile waste crisis. Now it's time for the fashion industry to address this spiraling problem, say Geoffrey Jones and Shelly Xu. Open for comment; 0 Comments.

Why America Needs a Better Bridge Between School and Career

by Joseph B. Fuller and Rachel Lipson

As the COVID-19 pandemic wanes, America faces a critical opportunity to close gaps that leave many workers behind, say Joseph Fuller and Rachel Lipson. What will it take? Open for comment; 0 Comments.

How Georgia State University Increased Graduation Rates

Georgia State University was facing a growing "summer melt" problem, where nearly 20 percent of incoming students never actually enrolled. The university used a data-based approach to retain students of all racial, ethnic, and socioeconomic backgrounds and help them graduate. Professor Mike Toffel> and Harvard Advanced Leadership Initiative fellow Robin Mendelson discuss what the university learned about improving student success, while scaling its efforts to help other universities, in their case, “Student Success at Georgia State University.” Open for comment; 0 Comments.

Launching a Career in the COVID Economy? Here Are 5 Tips.

by Carolyn DiPaolo

The pandemic roiled education and the economy, but it doesn't have to derail a new graduate's career. In The Unspoken Rules, Gorick Ng offers advice to help job seekers find the right path. Open for comment; 0 Comments.

Accounting for Product Impact in the Water Utilities Industry

by George Serafeim and Katie Trinh

Using a framework for measuring and monitoring product impact in a systematic way, this paper compares two competitor companies in the water utilities industry. Results demonstrate the potential for product impact measurement to inform strategic decision-making.

The Hard Truth About Being a CEO

by Michael Blanding

CEOs rarely get the full story from advisers and don't seem to know when to step down, says David Fubini. His book Hidden Truths offers candid wisdom for leaders. Open for comment; 0 Comments.

Time Dependency, Data Flow, and Competitive Advantage

by Ehsan Valavi, Joel Hestness, Marco Iansiti, Newsha Ardalani, Feng Zhu, and Karim R. Lakhani

The perishability of data has strategic implications for businesses that provide data-driven products and services. This paper illustrates how different business areas might differ with respect to the rate of decay in data value and the importance of data flow in their operations.

Who Has Potential? For Many White Men, It’s Often Other White Men

by Dina Gerdeman

Companies struggling to build diverse, inclusive workplaces need to break the cycle of “sameness” that prevents some employees from getting an equal shot at succeeding, says Robin Ely. Open for comment; 0 Comments.

How Four Women Made Miami More Equitable for Startups

by Carolyn DiPaolo

A case study by Rosabeth Moss Kanter examines what it takes to break gender barriers and build thriving businesses in an emerging startup hub. Open for comment; 0 Comments.

Accounting for Product Impact in the Telecommunications Industry

by George Serafeim and Katie Trinh

A product impact framework is a systematic methodology applicable to different companies across a wide range of industries. This study examines the telecommunications industry, estimating the value of a product’s reach, accessibility, quality, optionality, environmental use emissions, and end-of-life recyclability.

Best Buy: How Human Connection Saved a Failing Retailer

by Michael Blanding

In The Heart of Business, former Best Buy CEO Hubert Joly shares how he revived the ailing electronics chain, offering a guide to leaders facing seemingly insurmountable challenges. Open for comment; 0 Comments.

Reversing Brain Drain: Moving Talent to Middle America

After decades of brain drain in rural America, Tulsa Remote is working to attract a diverse group of remote workers to live in Tulsa, Oklahoma. The program offers a $10,000 grant to remote workers and entrepreneurs living outside Oklahoma, who relocate to the state’s second largest city for one year, with the goal that they stay longer and truly engage in the community. Professor Prithwiraj “Raj” Choudhury discusses how the Tulsa Remote model provides workers the flexibility to move out of congested cities and explores the challenges in scaling this model throughout rural America and beyond, in his case, “Tulsa Remote: Moving Talent to Middle America.” Open for comment; 0 Comments.