- 15 Mar 2022
- Research & Ideas
This Workplace Certification Made Already Safe Companies Even Safer
New research by Michael Toffel and colleagues confirms what workplace safety advocates have long claimed: Adopting OHSAS 18001 reduces worker injuries and improves a brand's image. Open for comment; 0 Comments.
- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
The pandemic forced many physicians to become supply chain experts and strategic planners. Robert Huckman and colleagues offer a roadmap for teaching doctors the management and leadership skills they need—before the next public health crisis. Open for comment; 0 Comments.
- 09 Mar 2022
- Managing the Future of Work
Iron Mountain's hybrid workforce transformation
How do you manage a digital transformation while steering a heavily frontline business through a pandemic? Iron Mountain CHRO Edward Greene explains how the 70-year-old records management company is developing talent internally and staffing up to enter new markets.
- 09 Mar 2022
- Climate Rising
The Aspen Institute’s Shipping Decarbonization Initiative
Ingrid Irigoyen, Director of the Aspen Institute Shipping Decarbonization Initiative, discussesthe importance of decarbonizing global maritime shipping, the opportunities and challenges, andhow the Aspen Institute is working with Amazon, IKEA, Unilever, Michelin, and othercompanies to accelerate the effort. Ingrid also talks about how her background in mediationhelps her convene and collaborate with diverse stakeholders, and she reflects on why a career inclimate mitigation is a rewarding long-term strategy. For transcripts and other resources, visit climaterising.org. Guest: Ingrid Irigoyen, Director, Aspen Institute Shipping Decarbonization Initiative; AssociateDirector, Ocean and Climate, for the Aspen Institute Energy and Environment Program
- 09 Mar 2022
- Research & Ideas
War in Ukraine: Soaring Gas Prices and the Return of Stagflation?
With nothing left to lose, Russia's invasion of Ukraine will likely intensify, roiling energy markets further and raising questions about the future of globalization, says Rawi Abdelal. Open for comment; 0 Comments.
- 08 Mar 2022
- Cold Call Podcast
France Telecom: Corporate Restructuring and Employee Well-Being
The France Telecom case series follows the evolution of the organization from a national telephone monopoly to a private company facing severe challenges. These included a lessening competitive advantage, with the advent of mobile carriers and competition from other countries, as well as a workforce that was much larger than needed and included many civil servants, making it difficult to reduce headcount. As increasing pressure mounted internally to make changes and 22,000 jobs were lost between 2006 and 2009, the culture at France Telecom shifted from one where employees were proud to work to one where the physical and mental wellbeing of some employees became increasingly fragile. Did corporate leaders push employees too far, creating unacceptable levels of stress and unhappiness? Professors Cynthia Montgomery and Ashley Whillans discuss some fundamental tensions between the pressures and benefits of capitalism, the responsibilities of management, and the day-to-day and long-term impacts on employee well-being in the case, “France Telecom: A Difficult Restructuring.” Open for comment; 0 Comments.
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
The lessons of case studies shape future business leaders, but only a fraction of these teaching tools feature women executives. Research by Colleen Ammerman and Boris Groysberg examines the gender gap in cases and its implications. Open for comment; 0 Comments.
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
Many executives make decisions alone and take credit for every win. Research by Yuan Zou and Ethan Rouen shows how leaders—and their companies—directly benefit when they engage and elevate colleagues. Open for comment; 0 Comments.
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
As Gen Z joins the workforce, the generational gap in digital knowledge has never seemed wider. Rather than fret about NFTs and crypto, should older executives follow Jack Welch's example and find a tech-savvy mentor? asks James Heskett. Open for comment; 0 Comments.
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
Hotel concierges provide better service to white customers than Black and Asian customers, says research by Alexandra Feldberg and colleague. They offer three strategies to help companies detect bias on the front line. Open for comment; 0 Comments.
- 24 Feb 2022
- Op-Ed
Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC
After two years of COVID-19, many hospitals still haven't figured out how to manage the overwhelming wave of patients that flood ICUs during each surge. Regina Herzlinger and Richard Boxer offer a novel solution. Open for comment; 0 Comments.
- 23 Feb 2022
- Managing the Future of Work
MFW research: Rethinking low-wage work
What's the business case for upgrading low-wage, high-turnover jobs? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to unpack the project's recent report, Building From the Bottom Up.
- 23 Feb 2022
- Climate Rising
Supply Chain Decarbonization: Walmart’s Project Gigaton
Kathleen McLaughlin, Chief Sustainability Office at Walmart, Inc. and President of the WalmartFoundation, discusses how Walmart plans to achieve its goal to avoid a gigaton–a billion metrictons–of greenhouse gas emissions in its global supply chain by 2030. She shares some of thechallenges and opportunities of operating on such a large scale and offers advice for thoseinterested in working in the business and climate change space. For transcripts and other resources, visit climaterising.org. Guest: Kathleen McLaughlin, Executive Vice President and Chief Sustainability Officer,Walmart, Inc.; President, Walmart Foundation
- 22 Feb 2022
- Cold Call Podcast
How to Scale a Startup Marketplace for Used Furniture
AptDeco, a peer-to-peer marketplace for used furniture in the New York City area, was growing rapidly in the massive $120 billion furniture market, despite its complexity and high costs. Co-founders Reham Fagiri and Kalam Dennis were considering different options to scale the business, including converting sellers into buyers and vice versa, finding superusers to fuel the supply for their platform, expanding to new markets, and rebranding with a sustainability focus. Professor Ayelet Israeli and AptDeco co-founder Kalam Dennis discuss the best way to scale the business in the case, “AptDeco: Circular Economy Furniture Marketplace.” Open for comment; 0 Comments.
- 22 Feb 2022
- Research & Ideas
When Will the Hot Housing Market Finally Start to Cool?
Housing prices keep soaring as demand outstrips inventory, a trend that's likely to continue even as interest rates rise. Nori Gerardo Lietz argues that it's time to reconsider policies that stymie housing development. Open for comment; 0 Comments.
- 22 Feb 2022
- Research & Ideas
Lack of Female Scientists Means Fewer Medical Treatments for Women
Women scientists are more likely to develop treatments for women, but many of their ideas never become inventions, research by Rembrand Koning says. What would it take to make innovation more equitable? Open for comment; 0 Comments.
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
Corporate cultures tend to encourage conformity. At a time when employees expect more from their jobs, companies should make space for individuality, Ranjay Gulati argues in this excerpt from his book, Deep Purpose. Open for comment; 0 Comments.
- 15 Feb 2022
- Cold Call Podcast
How to Make Venture Capital Accessible for Black Founders: An Entrepreneur’s Dilemma
In May of 2021, Kevin D. Johnson had just graduated from a rigorous Executive MBA program, and he needed to decide on his next career move. Johnson was the founder and CEO of a successful media company, but his career goals had shifted during business school. He wanted to use his talents to help other BIPOC entrepreneurs access capital and provide opportunities to create intergenerational wealth. Johnson evaluated his four options: work full-time at an online platform dedicated to connecting Black founders with funding, join a BIPOC-focused venture capital ("VC") firm, pursue a job at an established VC firm, or continue scaling his media company. Harvard Business School senior lecturer Jo Tango and Johnson discuss which option he should choose in the case, “Kevin D. Johnson: To Be a Venture Capitalist or an Operator.” Open for comment; 0 Comments.
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
The second half of your life could be better than the first. Really. In the book From Strength to Strength, Arthur Brooks shows how letting go of past glory can open the possibilities of life's "second curve." Open for comment; 0 Comments.
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
Leaders wrestle with tough decisions every day. Focusing on a company's higher purpose can help them make better choices, says Ranjay Gulati in this excerpt from his book Deep Purpose. Open for comment; 0 Comments.