Popular - HBS Working Knowledge - Harvard Business School

<form name="aspnetForm" method="post" action="popular-working-knowledge.aspx" id="aspnetForm">
<input type="hidden" name="MSOWebPartPage_PostbackSource" id="MSOWebPartPage_PostbackSource" value="" />
<input type="hidden" name="MSOTlPn_SelectedWpId" id="MSOTlPn_SelectedWpId" value="" />
<input type="hidden" name="MSOTlPn_View" id="MSOTlPn_View" value="0" />
<input type="hidden" name="MSOTlPn_ShowSettings" id="MSOTlPn_ShowSettings" value="False" />
<input type="hidden" name="MSOGallery_SelectedLibrary" id="MSOGallery_SelectedLibrary" value="" />
<input type="hidden" name="MSOGallery_FilterString" id="MSOGallery_FilterString" value="" />
<input type="hidden" name="MSOTlPn_Button" id="MSOTlPn_Button" value="none" />
<input type="hidden" name="__REQUESTDIGEST" id="__REQUESTDIGEST" value="noDigest" />
<input type="hidden" name="MSOSPWebPartManager_DisplayModeName" id="MSOSPWebPartManager_DisplayModeName" value="Browse" />
<input type="hidden" name="MSOSPWebPartManager_ExitingDesignMode" id="MSOSPWebPartManager_ExitingDesignMode" value="false" />
<input type="hidden" name="MSOWebPartPage_Shared" id="MSOWebPartPage_Shared" value="" />
<input type="hidden" name="MSOLayout_LayoutChanges" id="MSOLayout_LayoutChanges" value="" />
<input type="hidden" name="MSOLayout_InDesignMode" id="MSOLayout_InDesignMode" value="" />
<input type="hidden" name="MSOSPWebPartManager_OldDisplayModeName" id="MSOSPWebPartManager_OldDisplayModeName" value="Browse" />
<input type="hidden" name="MSOSPWebPartManager_StartWebPartEditingName" id="MSOSPWebPartManager_StartWebPartEditingName" value="false" />
<input type="hidden" name="MSOSPWebPartManager_EndWebPartEditing" id="MSOSPWebPartManager_EndWebPartEditing" value="false" />
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="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" />

<script type="text/javascript">
//<![CDATA[
var MSOWebPartPageFormName = 'aspnetForm';
var g_presenceEnabled = true;var _fV4UI=true;var _spPageContextInfo = {webServerRelativeUrl: "\u002f", webLanguage: 1033, currentLanguage: 1033, webUIVersion:4,pageListId:"{229a3fa1-d23f-4194-af04-83f712f16168}",pageItemId:34, alertsEnabled:true, siteServerRelativeUrl: "\u002f", allowSilverlightPrompt:'True'};//]]>
</script>
<script type="text/javascript" src="/_layouts/1033/init.js?rev=0OHTJmtljdkrRniX3Vao7A%3D%3D"></script>
<script src="/WebResource.axd?d=KzYTxvKcuTEp7j51joTea5GVr92AuJ4SL5aQ9QUnLuUrG7rTi8YCbgNYedMwdv6fDwv5Ou7X64HliGCav7hiwmuBylh2hjGhv6JU0lkokc63lAPUBD0MIaMGwGty9ueA82idlgs7ktVQj8-X5TCDW8nNPkA1&t=636767462854137053" type="text/javascript"></script>
<script type="text/javascript">
//<![CDATA[
var dlc_fvsi = {"DefaultViews":[],"ViewUrls":[],"WebUrl":"\/"};//]]>
</script>

<script type="text/javascript">
//<![CDATA[
function _spNavigateHierarchy(nodeDiv, dataSourceId, dataPath, url, listInContext, type) {
    CoreInvoke('ProcessDefaultNavigateHierarchy', nodeDiv, dataSourceId, dataPath, url, listInContext, type, document.forms.aspnetForm, "", "\u002fPages\u002fpopular-working-knowledge.aspx");

}
//]]>
</script>
<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="7BAFC84E" />
<script type="text/javascript">RegisterSod("sp.core.js", "\u002f_layouts\u002fsp.core.js?rev=7ByNlH\u00252BvcgRJg\u00252BRCctdC0w\u00253D\u00253D");</script><script type="text/javascript">RegisterSod("sp.res.resx", "\u002f_layouts\u002fScriptResx.ashx?culture=en\u00252Dus\u0026name=SP\u00252ERes\u0026rev=b6\u00252FcRx1a6orhAQ\u00252FcF\u00252B0ytQ\u00253D\u00253D");</script><script type="text/javascript">RegisterSod("sp.ui.dialog.js", "\u002f_layouts\u002fsp.ui.dialog.js?rev=Tpcmo1\u00252FSu6R0yewHowDl5g\u00253D\u00253D");RegisterSodDep("sp.ui.dialog.js", "sp.core.js");RegisterSodDep("sp.ui.dialog.js", "sp.res.resx");</script><script type="text/javascript">RegisterSod("core.js", "\u002f_layouts\u002f1033\u002fcore.js?rev=Emb5hNX1RZMNXk9oS82yvA\u00253D\u00253D");</script>
<script type="text/javascript">
//<![CDATA[
var _spFormDigestRefreshInterval = 1440000;window.g_updateFormDigestPageLoaded = new Date(); window.g_updateFormDigestPageLoaded.setDate(window.g_updateFormDigestPageLoaded.getDate() -5);function loadMDN2() { EnsureScript('MDN.js', typeof(loadFilterFn), null); }
function loadMDN1() { ExecuteOrDelayUntilScriptLoaded(loadMDN2, 'sp.ribbon.js'); }
_spBodyOnLoadFunctionNames.push('loadMDN1');//]]>
</script>
<script type="text/javascript">RegisterSod("sp.runtime.js", "\u002f_layouts\u002fsp.runtime.js?rev=IGffcZfunndj0247nOxKVg\u00253D\u00253D");RegisterSodDep("sp.runtime.js", "sp.core.js");RegisterSodDep("sp.runtime.js", "sp.res.resx");</script><script type="text/javascript">RegisterSod("sp.js", "\u002f_layouts\u002fsp.js?rev=\u00252B4ZEyA892P3T0504qi0paw\u00253D\u00253D");RegisterSodDep("sp.js", "sp.core.js");RegisterSodDep("sp.js", "sp.runtime.js");RegisterSodDep("sp.js", "sp.ui.dialog.js");RegisterSodDep("sp.js", "sp.res.resx");</script><script type="text/javascript">RegisterSod("cui.js", "\u002f_layouts\u002fcui.js?rev=OOyJv78CADNBeet\u00252FvTvniQ\u00253D\u00253D");</script><script type="text/javascript">RegisterSod("inplview", "\u002f_layouts\u002finplview.js?rev=WB6Gy8a027aeNCq7koVCUg\u00253D\u00253D");RegisterSodDep("inplview", "core.js");RegisterSodDep("inplview", "sp.js");</script><script type="text/javascript">RegisterSod("ribbon", "\u002f_layouts\u002fsp.ribbon.js?rev=F\u00252BUEJ66rbXzSvpf7nN69wQ\u00253D\u00253D");RegisterSodDep("ribbon", "core.js");RegisterSodDep("ribbon", "sp.core.js");RegisterSodDep("ribbon", "sp.js");RegisterSodDep("ribbon", "cui.js");RegisterSodDep("ribbon", "sp.res.resx");RegisterSodDep("ribbon", "sp.runtime.js");RegisterSodDep("ribbon", "inplview");</script><script type="text/javascript">RegisterSod("sp.ui.policy.resources.resx", "\u002f_layouts\u002fScriptResx.ashx?culture=en\u00252Dus\u0026name=SP\u00252EUI\u00252EPolicy\u00252EResources\u0026rev=YhBHGmUAGyJ3lAgSdE4V\u00252Fw\u00253D\u00253D");</script><script type="text/javascript">RegisterSod("mdn.js", "\u002f_layouts\u002fmdn.js?rev=gwmFFJ2\u00252FfFacqXWAqG\u00252FqKg\u00253D\u00253D");RegisterSodDep("mdn.js", "sp.core.js");RegisterSodDep("mdn.js", "sp.runtime.js");RegisterSodDep("mdn.js", "sp.js");RegisterSodDep("mdn.js", "cui.js");RegisterSodDep("mdn.js", "ribbon");RegisterSodDep("mdn.js", "sp.ui.policy.resources.resx");</script>
<script type="text/javascript">
//<![CDATA[

function _spNavigateHierarchyEx(nodeDiv, dataSourceId, dataPath, url, listInContext, type, additionalQString) {
    SetAdditionalNavigateHierarchyQString(additionalQString);
    g_originalSPNavigateFunc(nodeDiv, dataSourceId, dataPath, url, listInContext, type);
}

g_originalSPNavigateFunc = _spNavigateHierarchy;
_spNavigateHierarchy = _spNavigateHierarchyEx;
var _fV4UI = true;//]]>
</script>
<script type="text/javascript">RegisterSod("msstring.js", "\u002f_layouts\u002f1033\u002fmsstring.js?rev=QtiIcPH3HV7LgVSO7vONFg\u00253D\u00253D");</script><script type="text/javascript">RegisterSod("browserScript", "\u002f_layouts\u002f1033\u002fnon_ie.js?rev=EVTj1bu32\u00252FMla6SDN\u00252FsNTA\u00253D\u00253D");</script>
<script type="text/javascript">
//<![CDATA[
var __wpmExportWarning='This Web Part Page has been personalized. As a result, one or more Web Part properties may contain confidential information. Make sure the properties contain information that is safe for others to read. After exporting this Web Part, view properties in the Web Part description file (.WebPart) by using a text editor such as Microsoft Notepad.';var __wpmCloseProviderWarning='You are about to close this Web Part.  It is currently providing data to other Web Parts, and these connections will be deleted if this Web Part is closed.  To close this Web Part, click OK.  To keep this Web Part, click Cancel.';var __wpmDeleteWarning='You are about to permanently delete this Web Part.  Are you sure you want to do this?  To delete this Web Part, click OK.  To keep this Web Part, click Cancel.';//]]>
</script>
</form>

Skip to Main Content

Popular

Editors' Picks

Recommendations from our editors

18 Jun 2019
Cold Call Podcast

Can Khan Academy Scale to Educate Anyone, Anywhere?

08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

by Bill George

12 Oct 1999
Research & Ideas

It Came in the First Ships: Capitalism in America

by Thomas K. McCraw

02 Jul 2018
Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

by Roberta Holland

18 Nov 2016
Sharpening Your Skills

Sharpening Your Skills: Making a Fast Start on a New Job

by Sean Silverthorne

Social

Making waves on social media

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

by Jen McFarland Flint

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

by Dina Gerdeman

26 Nov 2018
Book

Make Your Employees Feel Psychologically Safe

by Martha Lagace

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

by Michael Blanding

11 Sep 2017
Research & Ideas

Why Employers Favor Men

by Dina Gerdeman

Comments

Stories garnering the most reader discussion

Sign up for our e-mail newsletter

Sign up for the weekly Working Knowledge e-mail newsletter, offering business leaders cutting-edge research and ideas from Harvard Business School faculty.

*Email

Please read our privacy policy.