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Working Knowledge
- 04 Jan 2022
- Research & Ideas
- Working Knowledge
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
by Kristen Senz
| Self-improvement doesn't need to be painful, especially during a pandemic. Rather than set yet another gym goal, look inward, retrain your brain, and get outside, says Hirotaka Takeuchi.
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- 25 Feb 2019
- Research & Ideas
- Working Knowledge
How Gender Stereotypes Kill a Woman’s Self-Confidence
by Dina Gerdeman
| Researchers believe gender stereotypes hold women back in the workplace. Katherine Coffman's research adds a new twist: They can even cause women to question their own abilities.
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- 01 Oct 2021
- Research & Ideas
- Working Knowledge
Dying to Lead: How Reaching the Top Can Kill You Sooner
by Jay Fitzgerald
| A study of General Electric employees by Tom Nicholas shows how the stress of chasing professional success can shorten an executive's life.
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- 13 Aug 2021
- Research & Ideas
- Working Knowledge
Managers, Here’s How to Bond with New Hires Remotely
by Lane Lambert
| Worried about engaging interns and new employees in a hybrid world? Research by Iavor I. Bojinov and Prithwiraj Choudhury shows how "virtual watercooler" sessions can make all the difference.
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- 14 Feb 2022
- Research & Ideas
- Working Knowledge
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
| Transforming an organization starts with transforming its leaders. Data from 1,700 executives by Linda Hill and colleagues reveals the most important skills and traits leaders need now.
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- 22 Oct 2021
- Research & Ideas
- Working Knowledge
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
by Michael Blanding
| Many companies want employees back at desks, but workers want more flexibility than ever. Tsedal Neeley offers three rules for senior managers trying to forge a new hybrid path.
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- 09 Dec 2019
- Research & Ideas
- Working Knowledge
Identify Great Customers from Their First Purchase
by Kristen Senz
| Using data from their very first transaction, companies can identify shoppers who will create the best long-term value, says Eva Ascarza.
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- 07 Dec 2021
- Op-Ed
- Working Knowledge
Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge
by Hise Gibson and Shawnette Rochelle
| Too many companies fail to see the potential of their best middle managers—and lose them to other firms. Hise Gibson and Shawnette Rochelle offer a framework for helping these promising leaders grow.
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- 06 Sep 2022
- Research & Ideas
- Working Knowledge
Does Hybrid Work Actually Work? Insights from 30,000 Emails
by Ben Rand
| It's a pandemic debate raging at companies everywhere: How often should employees come to the office? In the first large-scale study of its kind, Prithwiraj Choudhury finds that hybrid schedules might offer the best answer for everyone.
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- 15 Dec 2021
- Research & Ideas
- Working Knowledge
The 10 Most Popular Articles of 2021
by Danielle Kost
| Vaccines might have raised hopes for 2021, but our most-read articles about Harvard Business School faculty research and ideas reflect the challenges that leaders faced during a rocky year.
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- 17 May 2017
- Research & Ideas
- Working Knowledge
Minorities Who 'Whiten' Job Resumes Get More Interviews
by Dina Gerdeman
| African American and Asian job applicants who mask their race on resumes seem to have better success getting job interviews, according to research by Katherine DeCelles and colleagues.
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- 25 Jan 2022
- Research & Ideas
- Working Knowledge
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
by Michael Blanding
| It's not about the bigger home or the better vacation. Financial stability helps people escape the everyday hassles of life, says research by Jon Jachimowicz.
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- 31 Jan 2022
- Research & Ideas
- Working Knowledge
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
| Digital transformation seems like a journey without end, but many companies are forging ahead. Linda Hill and colleagues reveal six qualities that set digitally mature organizations apart.
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- 07 Feb 2022
- Research & Ideas
- Working Knowledge
Digital Transformation: A New Roadmap for Success
by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
| Is your company reaping the rewards of digital transformation yet? Linda Hill and colleagues offer seven guiding principles for transformations at any stage—nascent, progressing, or stalled.
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- 14 Dec 2021
- Op-Ed
- Working Knowledge
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
by Michael Beer
| Skip the inspirational speeches and culture committees. Meaningful culture change comes about only when companies rethink how they manage, lead, and pursue strategic goals, says Michael Beer.
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- 01 Nov 2021
- What Do You Think?
- Working Knowledge
How Long Does It Take to Improve an Organization’s Culture?
by James Heskett
| If organizational culture is so important, why do so many companies struggle to change? James Heskett looks at the role of leaders—like Microsoft CEO Satya Nadella—in challenging a company's collective mindset.
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- 07 Jul 2022
- HBS Case
- Working Knowledge
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
by Pamela Reynolds
| A Brooklyn-based ice cream shop was getting buzz, and Disney was pitching a brand partnership. So how did the business wind up filing for bankruptcy? A case study by Thomas Eisenmann and Lindsay N. Hyde examines the rise and fall—and recent rebound—of Ample Hills...
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- 17 Aug 2020
- Research & Ideas
- Working Knowledge
What the Stockdale Paradox Tells Us About Crisis Leadership
by Boris Groysberg and Robin Abrahams
| The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams.
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- 30 Jun 2022
- HBS Case
- Working Knowledge
Peloton Changed the Exercise Game. Can the Company Push Through the Pain?
by Lane Lambert
| When COVID-19 closed gyms, seemingly everyone rushed to order a Peloton bike and claim a spot on the company's signature leader board. And then things quickly went downhill. A case study by Robert Dolan looks at the tough road the exercise equipment maker faces.
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- 16 Nov 2021
- HBS Case
- Working Knowledge
How a Company Made Employees So Miserable, They Killed Themselves
by Michael Blanding
| Aggressive downsizing at France Télécom culminated in 19 employee suicides. Case studies by Cynthia Montgomery and Ashley Whillans show how mistreating workers can have deadly consequences.
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