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3,911 results in Working Knowledge
  • 16 Jul 2018
  • Research & Ideas
  • Working Knowledge

Kids of Working Moms Grow into Happy Adults

by Dina Gerdeman
In earlier research, Kathleen McGinn and colleagues discovered that adult kids of working moms are high achievers at work. Now it turns out they are happy, too.
  • 11 Sep 2017
  • Research & Ideas
  • Working Knowledge

Why Employers Favor Men

by Dina Gerdeman
Why are women discriminated against in hiring decisions? Research by Katherine Coffman, Christine Exley, and Muriel Niederle finds the answer is more subtle than expected.
  • 17 May 2017
  • Research & Ideas
  • Working Knowledge

Minorities Who 'Whiten' Job Resumes Get More Interviews

by Dina Gerdeman
African American and Asian job applicants who mask their race on resumes seem to have better success getting job interviews, according to research by Katherine DeCelles and colleagues.
  • 28 Jan 2019
  • Research & Ideas
  • Working Knowledge

Forget Cash. Here Are Better Ways to Motivate Employees

by Dina Gerdeman
In today's tight job market, employers must focus on how to attract and keep top talent. Giving away stacks of money may not always be the best incentive, warns Ashley Whillans.
  • 02 Mar 2007
  • What Do You Think?
  • Working Knowledge

What Is the Government’s Role in US Health Care?

by Jim Heskett
Healthcare will grab ever more headlines in the U.S. in the coming months, says Jim Heskett. Any service that is on track to consume 40 percent of the gross national product of the world's largest economy by the year 2050 will be hard to ignore. But are we addressing...
  • 14 May 2018
  • Research & Ideas
  • Working Knowledge

Amazon vs. Whole Foods: When Cultures Collide

by Michael Blanding
Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met the customer-driven culture at Whole Foods—and the shelves began to empty. Dennis Campbell and Tatiana Sandino discuss their new case study.
  • 30 Apr 2018
  • Book
  • Working Knowledge

How to Be a Rebel Leader

by Carmen Nobel
In the book Rebel Talent, Francesca Gino argues companies should encourage rebellion in their workplaces. Quiz: Discover what type of rebel you really are.
  • 01 Jun 2007
  • What Do You Think?
  • Working Knowledge

How Should Pay Be Linked to Performance?

by Jim Heskett
Online forum now CLOSED. Professor Jim Heskett sums up 98 reader responses from around the world. As he concludes, is there another subject as important as this one about which we assume so much and know so little?
  • 17 Sep 2018
  • Research & Ideas
  • Working Knowledge

Welcome to Retirement. Who Am I Now?

by Dina Gerdeman
Transitioning from work to retirement can be bumpy, as we wrestle with questions of identity and rebuilding relationships. Teresa Amabile presents preliminary findings on the journey to after-work life.
  • 14 Jan 2019
  • Op-Ed
  • Working Knowledge

These 4 CEOs Created a New Standard of Leadership

by Bill George
At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we think of leadership forever, says Bill George.
  • 25 Feb 2019
  • Research & Ideas
  • Working Knowledge

How Gender Stereotypes Kill a Woman’s Self-Confidence

by Dina Gerdeman
Researchers believe gender stereotypes hold women back in the workplace. Katherine Coffman's research adds a new twist: They can even cause women to question their own abilities.
  • 02 Apr 2001
  • Research & Ideas
  • Working Knowledge

What Makes a Good Leader?

by Deborah Blagg & Susan Young
Leadership comes in many shapes and sizes, and often from entirely unexpected quarters. In this excerpt from the HBS Bulletin, five HBS professors weigh in with their views on leadership in action.
  • 13 Jul 2016
  • HBS Case
  • Working Knowledge

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

by Michael Blanding
Thales Teixeira studies three of the most successful “platform” startups to understand the chicken-and-egg challenge of how companies can attract their first customers.
  • 23 Jul 2018
  • Research & Ideas
  • Working Knowledge

The Open Office Revolution Has Gone Too Far

Re: Ethan S. Bernstein
When Ethan Bernstein used wearable technology to track workers around their open office, he discovered many who were trying to avoid collaboration rather than engage in it.
  • 08 Apr 2013
  • Research & Ideas
  • Working Knowledge

How to Demotivate Your Best Employees

by Dina Gerdeman
Many companies hand out awards such as "employee of the month," but do they work to motivate performance? Not really, says professor Ian Larkin. In fact, they may turn off your best employees altogether.
  • 14 Feb 2011
  • Research & Ideas
  • Working Knowledge

Clay Christensen’s Milkshake Marketing

by Carmen Nobel
About 95 percent of new products fail. The problem often is that their creators are using an ineffective market segmentation mechanism, according to HBS professor Clayton Christensen. It's time for companies to look at products the way customers do: as a way to get a...
  • 30 Jul 2018
  • Research & Ideas
  • Working Knowledge

Why Ethical People Become Unethical Negotiators

by Dina Gerdeman
You may think you are an ethical person, but self-interest can cloud your judgment when you sit down at the bargaining table, says Max Bazerman.
  • 12 Nov 2018
  • Research & Ideas
  • Working Knowledge

'Always On' Isn't Always Best for Team Decision-Making

by Roberta Holland
Is it possible for teams to communicate too frequently? Research by Ethan Bernstein and colleagues suggests that groups that meet less often may be better at problem-solving.
  • 26 Nov 2018
  • Book
  • Working Knowledge

Make Your Employees Feel Psychologically Safe

by Martha Lagace
To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety.
  • 05 Dec 2018
  • Research & Ideas
  • Working Knowledge

Why Managers Should Reveal Their Failures

by Dina Gerdeman
If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks.