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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
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          4,426 results in Working Knowledge
          • 13 Jul 2020
          • Research & Ideas
          • Working Knowledge

          Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

          by Staff
          VIDEO: Ken Frazier, one of only four Black CEOs of Fortune 500 companies, speaks with Professor Tsedal Neeley about the search for a coronavirus vaccine, how racism at the workplace holds back America’s progress, and his own upbringing just one generation from slavery.
          • 16 Mar 2020
          • Research & Ideas
          • Working Knowledge

          How the Coronavirus Is Already Rewriting the Future of Business

          by Dina Gerdeman
          We asked Harvard Business School experts how the COVID-19 pandemic is likely to change business practice.
          • 17 May 2017
          • Research & Ideas
          • Working Knowledge

          Minorities Who 'Whiten' Job Resumes Get More Interviews

          by Dina Gerdeman
          African American and Asian job applicants who mask their race on resumes seem to have better success getting job interviews, according to research by Katherine DeCelles and colleagues.
          • 26 Mar 2020
          • Research & Ideas
          • Working Knowledge

          7 Leadership Principles for Managing in the Time of Coronavirus

          by John A. Quelch
          Leaders managing their organizations through crisis show seven distinctive capabilities, says John A. Quelch. Call them the seven Cs.
          • 25 Feb 2019
          • Research & Ideas
          • Working Knowledge

          How Gender Stereotypes Kill a Woman’s Self-Confidence

          by Dina Gerdeman
          Researchers believe gender stereotypes hold women back in the workplace. Katherine Coffman's research adds a new twist: They can even cause women to question their own abilities.
          • 26 Jun 2020
          • Research & Ideas
          • Working Knowledge

          Why Japanese Businesses Are So Good at Surviving Crises

          by Dina Gerdeman
          As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over profits during turbulent times.
          • 14 Sep 2020
          • Research & Ideas
          • Working Knowledge

          You're Right! You Are Working Longer and Attending More Meetings

          by Danielle Kost
          A study of 3 million people confirms what many work-from-home employees already know: We're swamped. Research by Raffaella Sadun, Jeffrey Polzer, and colleagues.
          • 30 Mar 2020
          • Research & Ideas
          • Working Knowledge

          The New Rules for Remote Work: Pandemic Edition

          by Dina Gerdeman
          Welcome to the new world of remote work, where employees struggle to learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future.
          • 01 Nov 2020
          • Research & Ideas
          • Working Knowledge

          Good Leadership Is an Act of Kindness

          by Boris Groysberg and Susan Seligson
          The pandemic has challenged managers as never before, but one powerful leadership strategy is being overlooked, say Boris Groysberg and Susan Seligson: Be kind.
          • 17 Aug 2020
          • Research & Ideas
          • Working Knowledge

          What the Stockdale Paradox Tells Us About Crisis Leadership

          by Boris Groysberg and Robin Abrahams
          The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams.
          • 20 Mar 2020
          • Research & Ideas
          • Working Knowledge

          How Small Businesses Can Survive the Coronavirus Outbreak

          by Danielle Kost
          COVID-19 will put many small businesses on life support. Karen G. Mills, who has been advising policymakers on aid options, offers guidance to owners on the brink of ruin.
          • 05 Oct 2020
          • Book
          • Working Knowledge

          Want to Be Happier? Make More Free Time

          by Dina Gerdeman
          Enjoying life requires time, but too often we willingly give it away in pursuit of money and career. Ashley Whillans shows how to restore the proper balance.
          • 07 Apr 2020
          • Research & Ideas
          • Working Knowledge

          What Customers Need to Hear from You During the COVID Crisis

          by Jill Avery and Richard Edelman
          Many brands have turned off their marketing efforts during the pandemic, but Jill Avery and Richard Edelman argue that now is the time when customers need to hear from you most. But what do you say?
          • 29 Oct 2020
          • Research & Ideas
          • Working Knowledge

          The COVID Gender Gap: Why Fewer Women Are Dying

          by Dina Gerdeman
          To promote the greatest safety, public health officials should target their pandemic messaging to men differently than to women. Research by Vincent Pons and colleagues.
          • 27 Jan 2020
          • Research & Ideas
          • Working Knowledge

          Hard Work Isn't Enough: How to Find Your Edge

          by Dina Gerdeman
          Life isn't fair, especially in the workplace. In Edge: Turning Adversity into Advantage, Laura Huang offers a new strategy for uncovering and showcasing your unique value in the face of obstacles.
          • 02 Apr 2020
          • What Do You Think?
          • Working Knowledge

          What Are Lessons for Leaders from This Black Swan Crisis?

          by James Heskett
          SUMMING UP: Readers of this month's James Heskett post disagree on whether COVID-19 is a Black Swan event, but most argue that organizations must be better prepared for inevitable downturns.
          • 12 Jul 2020
          • Book
          • Working Knowledge

          The Harvard Business School Faculty Summer Reader

          by Staff
          Harvard Business School faculty are both voracious book readers and frequent book authors. Here is what they are reading this summer, and what they have written over the last year.
          • 28 Sep 2020
          • Research & Ideas
          • Working Knowledge

          How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

          by Kristen Senz
          Francesca Gino discusses the psychology of conversation in politicized workplaces and how managers can improve their conversation styles to create high-quality collaboration.
          • 07 May 2020
          • Research & Ideas
          • Working Knowledge

          The One Good Thing Caused by COVID-19: Innovation

          by Hong Luo and Alberto Galasso
          Hong Luo and Alberto Galasso see risk-mitigating innovation everywhere the virus spreads.
          • 13 Aug 2020
          • Research & Ideas
          • Working Knowledge

          6 Ways to Support COVID-Weary Employees

          by Dina Gerdeman
          Ashley Whillans and colleagues offer managers solutions to ease the stress many employees are experiencing in the new workplace.
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