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4,426 results in Working Knowledge
  • 13 Jul 2020
  • Research & Ideas
  • Working Knowledge

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

by Staff
VIDEO: Ken Frazier, one of only four Black CEOs of Fortune 500 companies, speaks with Professor Tsedal Neeley about the search for a coronavirus vaccine, how racism at the workplace holds back America’s progress, and his own upbringing just one generation from slavery.
  • 16 Mar 2020
  • Research & Ideas
  • Working Knowledge

How the Coronavirus Is Already Rewriting the Future of Business

by Dina Gerdeman
We asked Harvard Business School experts how the COVID-19 pandemic is likely to change business practice.
  • 17 May 2017
  • Research & Ideas
  • Working Knowledge

Minorities Who 'Whiten' Job Resumes Get More Interviews

by Dina Gerdeman
African American and Asian job applicants who mask their race on resumes seem to have better success getting job interviews, according to research by Katherine DeCelles and colleagues.
  • 26 Mar 2020
  • Research & Ideas
  • Working Knowledge

7 Leadership Principles for Managing in the Time of Coronavirus

by John A. Quelch
Leaders managing their organizations through crisis show seven distinctive capabilities, says John A. Quelch. Call them the seven Cs.
  • 25 Feb 2019
  • Research & Ideas
  • Working Knowledge

How Gender Stereotypes Kill a Woman’s Self-Confidence

by Dina Gerdeman
Researchers believe gender stereotypes hold women back in the workplace. Katherine Coffman's research adds a new twist: They can even cause women to question their own abilities.
  • 26 Jun 2020
  • Research & Ideas
  • Working Knowledge

Why Japanese Businesses Are So Good at Surviving Crises

by Dina Gerdeman
As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over profits during turbulent times.
  • 14 Sep 2020
  • Research & Ideas
  • Working Knowledge

You're Right! You Are Working Longer and Attending More Meetings

by Danielle Kost
A study of 3 million people confirms what many work-from-home employees already know: We're swamped. Research by Raffaella Sadun, Jeffrey Polzer, and colleagues.
  • 30 Mar 2020
  • Research & Ideas
  • Working Knowledge

The New Rules for Remote Work: Pandemic Edition

by Dina Gerdeman
Welcome to the new world of remote work, where employees struggle to learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future.
  • 01 Nov 2020
  • Research & Ideas
  • Working Knowledge

Good Leadership Is an Act of Kindness

by Boris Groysberg and Susan Seligson
The pandemic has challenged managers as never before, but one powerful leadership strategy is being overlooked, say Boris Groysberg and Susan Seligson: Be kind.
  • 17 Aug 2020
  • Research & Ideas
  • Working Knowledge

What the Stockdale Paradox Tells Us About Crisis Leadership

by Boris Groysberg and Robin Abrahams
The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams.
  • 20 Mar 2020
  • Research & Ideas
  • Working Knowledge

How Small Businesses Can Survive the Coronavirus Outbreak

by Danielle Kost
COVID-19 will put many small businesses on life support. Karen G. Mills, who has been advising policymakers on aid options, offers guidance to owners on the brink of ruin.
  • 05 Oct 2020
  • Book
  • Working Knowledge

Want to Be Happier? Make More Free Time

by Dina Gerdeman
Enjoying life requires time, but too often we willingly give it away in pursuit of money and career. Ashley Whillans shows how to restore the proper balance.
  • 07 Apr 2020
  • Research & Ideas
  • Working Knowledge

What Customers Need to Hear from You During the COVID Crisis

by Jill Avery and Richard Edelman
Many brands have turned off their marketing efforts during the pandemic, but Jill Avery and Richard Edelman argue that now is the time when customers need to hear from you most. But what do you say?
  • 29 Oct 2020
  • Research & Ideas
  • Working Knowledge

The COVID Gender Gap: Why Fewer Women Are Dying

by Dina Gerdeman
To promote the greatest safety, public health officials should target their pandemic messaging to men differently than to women. Research by Vincent Pons and colleagues.
  • 27 Jan 2020
  • Research & Ideas
  • Working Knowledge

Hard Work Isn't Enough: How to Find Your Edge

by Dina Gerdeman
Life isn't fair, especially in the workplace. In Edge: Turning Adversity into Advantage, Laura Huang offers a new strategy for uncovering and showcasing your unique value in the face of obstacles.
  • 02 Apr 2020
  • What Do You Think?
  • Working Knowledge

What Are Lessons for Leaders from This Black Swan Crisis?

by James Heskett
SUMMING UP: Readers of this month's James Heskett post disagree on whether COVID-19 is a Black Swan event, but most argue that organizations must be better prepared for inevitable downturns.
  • 12 Jul 2020
  • Book
  • Working Knowledge

The Harvard Business School Faculty Summer Reader

by Staff
Harvard Business School faculty are both voracious book readers and frequent book authors. Here is what they are reading this summer, and what they have written over the last year.
  • 28 Sep 2020
  • Research & Ideas
  • Working Knowledge

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

by Kristen Senz
Francesca Gino discusses the psychology of conversation in politicized workplaces and how managers can improve their conversation styles to create high-quality collaboration.
  • 07 May 2020
  • Research & Ideas
  • Working Knowledge

The One Good Thing Caused by COVID-19: Innovation

by Hong Luo and Alberto Galasso
Hong Luo and Alberto Galasso see risk-mitigating innovation everywhere the virus spreads.
  • 13 Aug 2020
  • Research & Ideas
  • Working Knowledge

6 Ways to Support COVID-Weary Employees

by Dina Gerdeman
Ashley Whillans and colleagues offer managers solutions to ease the stress many employees are experiencing in the new workplace.