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Working Knowledge
- 29 Jan 2018
- Book
- Working Knowledge
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
by Amy C. Edmondson
| Teams composed of people from across expertise areas can create solutions beyond what any one agency can deliver, says Amy Edmondson. Just ask several dozen Chilean workers rescued from a mine collapse.
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- 24 Sep 2014
- Op-Ed
- Working Knowledge
Take a Trim Tab Approach to Climate Change
by Amy C. Edmondson
| Often depicted as greedy and shortsighted, business leaders face a crucial opportunity on the issue of climate change to change that perception, says Amy Edmondson.
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- 22 Aug 2005
- Research & Ideas
- Working Knowledge
The Hard Work of Failure Analysis
by Amy Edmondson & Mark D. Cannon
| We all should learn from failure—but it's difficult to do so objectively. In this excerpt from "Failing to Learn and Learning to Fail (Intelligently)" in Long Range Planning Journal, HBS professor Amy Edmondson and coauthor Mark Cannon offer a process for analyzing what went wrong.
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- 29 Mar 2011
- Working Paper Summaries
- Working Knowledge
Risky Trust: How Multi-entity Teams Develop Trust in a High Risk Endeavor
by Faaiza Rashid & Amy C. Edmondson
| ...construction project, HBS doctoral candidate Faaiza Rashid and professor Amy C. Edmondson explore the concept of "risky trust," and examine how colleagues can learn to trust each other in the midst of high-risk work situations. Key concepts include: Trusting the intentions and competence of other team...
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- 26 Aug 2016
- Working Paper Summaries
- Working Knowledge
Unpacking Team Diversity: An Integrative Multi-Level Model of Cross-Boundary Teaming
by Amy C. Edmondson and Jean-François Harvey
| In a growing number of cases, cross-boundary teams span organizational boundaries, not just functional ones. This paper explores how newly formed temporary groups may be able to develop rapidly into high-performance teams. The authors integrate research streams on team...
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- 06 Oct 2010
- Working Paper Summaries
- Working Knowledge
Using What We Know: Turning Organizational Knowledge into Team Performance
by Bradley R. Staats, Melissa A. Valentine & Amy C. Edmondson
| Looking at large-scale, objective data from Indian software developer Wipro, researchers Bradley R. Staats, Melissa A. Valentine, and Amy C. Edmondson found that team use of an organization's captured knowledge enhanced productivity, especially for teams that were geographically diverse, relatively low...
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- 08 Dec 2006
- Working Paper Summaries
- Working Knowledge
When Learning and Performance are at Odds: Confronting the Tension
by Sara J. Singer & Amy C. Edmondson
| While most people agree that learning leads to improved performance, there are several ways in which learning and performance in organizations can be at odds. First, when organizations take on a new learning challenge, performance often suffers in the short term,...
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- 08 Feb 2012
- Working Paper Summaries
- Working Knowledge
Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming
by Melissa A. Valentine & Amy C. Edmondson
| It is increasingly necessary for 24/7 shift operations to include some component of team-based work. But how can organizations support such work among constantly changing groups of people in a setting where stable teams are not feasible? This research investigates an...
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- 27 Dec 2018
- Working Paper Summaries
- Working Knowledge
Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance
by Jean-François Harvey, Henrik Bresman, and Amy C. Edmondson
| In strategic management research, the dynamic capabilities framework enables a “helicopter view” of how firms achieve sustainable competitive advantage. This paper focuses on the critical role of work teams, arguing that managers must leverage the knowledge generated...
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- 05 Jul 2006
- Working Paper Summaries
- Working Knowledge
Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Improve and Innovate
by Mark D. Cannon & Amy C. Edmondson
| Successful companies see failure as a part of the innovative process, but there are social (organizational) and technical (skill-based) reasons why it is difficult to turn failures into learning opportunities. First, executives need to develop the skills to probe...
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- 09 Feb 2011
- Working Paper Summaries
- Working Knowledge
Sustainable Cities: Oxymoron or the Shape of the Future?
by Annissa Alusi, Robert G. Eccles, Amy C. Edmondson & Tiona Zuzul
| ...the idea of "ecocities" —urban communities ideally designed around the idea of environmental sustainability. This paper explores the idea by looking at several ecocities in progress in China, Abu Dhabi, South Korea, Finland, and Portugal. Research by professors Robert G. Eccles and Amy C.
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- 05 Jul 2006
- Working Paper Summaries
- Working Knowledge
Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
by Anita L. Tucker, Ingrid M. Nembhard & Amy C. Edmondson
| How do hospital units, as complex service organizations, successfully implement best practices? Practices involve people and knowledge; people must apply knowledge to particular situations, so changing practices requires changing behavior. This study is a starting...
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- 02 Aug 2012
- Working Paper Summaries
- Working Knowledge
The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams
by Melissa A. Valentine, Bradley R. Staats & Amy C. Edmondson
| Individuals on the periphery of organizational knowledge-sharing networks, due to inexperience, location, or lack of social capital, may struggle to access useful knowledge at work. An electronic knowledge repository (KR) offers a practical solution to the challenges...
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- 22 Sep 2011
- Working Paper Summaries
- Working Knowledge
Measuring Teamwork in Health Care Settings: A Review of Survey Instruments
by Melissa A. Valentine, Ingrid M. Nembhard & Amy C. Edmondson
| Nembhard, and Edmondson report the results of their systematic review of survey instruments that have been used to measure teamwork in various contexts. Their research helps to identify existing teamwork scales that may be most useful in testing theoretical models. Key concepts include: Researchers often...
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- 11 Dec 2006
- Working Paper Summaries
- Working Knowledge
Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process
by Amy C. Edmondson, James R. Dillon & Kathryn S. Roloff
| ...learning from three areas of research: outcome improvement, task mastery, and group process. Overall, Edmondson and coauthors characterize the nature of research to date and assemble what is known and unknown about the theoretically and practically important topic of team learning. Key concepts include:...
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- 26 Nov 2018
- Book
- Working Knowledge
Make Your Employees Feel Psychologically Safe
by Martha Lagace
| To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety.
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- 25 Apr 2012
- Research & Ideas
- Working Knowledge
The Importance of Teaming
Re: Amy C. Edmondson
| Managers need to stop thinking of teams as static groups of individuals who have ample time to practice interacting successfully and efficiently, says Amy Edmondson in her new book, Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy.
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- 06 May 2019
- Research & Ideas
- Working Knowledge
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
by Danielle Kost
| Millions of people have been harmed by cigarettes, defective merchandise, pollution, addiction and other business by-products. now, pioneering companies are exploring healthier ways to operate, say Amy C. Edmondson and Dr. Howard K. Koh.
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- 27 May 2015
- Research & Ideas
- Working Knowledge
Build 'Scaffolds' to Improve Performance of Temporary Teams
by Roberta Holland
| Many critical tasks are performed by teams created on the fly, but lack of stability can hinder their performance. Amy Edmondson and Melissa Valentine use the idea of scaffolds to produce greater collaboration and efficiency on temporary teams.
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- 04 May 2017
- Cold Call Podcast
- Working Knowledge
Leading a Team to the Top of Mount Everest
Re: Amy C. Edmondson
| In a podcast, Amy Edmondson describes how students learn about team communication and decision making by making a simulated climb up Mount Everest.
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