Filter Results:
(200)
Show Results For
- All HBS Web
(229)
- Working Knowledge (200)
Show Results For
- All HBS Web
(229)
- Working Knowledge (200)
200
results for blanding in
Working Knowledge
- 25 Jan 2022
- Research & Ideas
- Working Knowledge
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
by Michael Blanding
It's not about the bigger home or the better vacation. Financial stability helps people escape the everyday hassles of life, says research by Jon Jachimowicz.
|
- 08 Aug 2023
- Research & Ideas
- Working Knowledge
Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions
by Michael Blanding
More than 900,000 reviews highlight broad racial disparities in the American working experience. Beyond pay inequities, research by Letian Zhang shows how Black employees are less likely to work at companies known for positive cultures or work-life balance.
|
- 16 Nov 2021
- HBS Case
- Working Knowledge
How a Company Made Employees So Miserable, They Killed Themselves
by Michael Blanding
myopically focused. It’s better to pause, take a look around, and reconsider the situation.” If you or someone you love is having thoughts of suicide, please call the National Suicide Prevention Lifeline at 800-273-TALK. About the Author Michael Blanding is a writer based in the Boston area. [Image:
|
- 12 May 2021
- Book
- Working Knowledge
The Hard Truth About Being a CEO
by Michael Blanding
About the Author Michael Blanding is a writer based in Boston. [Image: iStockphoto/LL28] What's the best management advice you've heard? Share your insights in the comments below. Book Excerpt Five Ways To Keep Connected By David Fubini CEOs can slip into an isolated default mode without realizing it.
|
- 05 Sep 2023
- Book
- Working Knowledge
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
by Michael Blanding
When we slip up, we are often filled with shame, and our instinct is to hide. Instead, people and businesses should applaud smart risk-taking, even when things don't work out, and closely examine their failures to learn from them, says Amy Edmondson.
|
- 11 Aug 2022
- Research & Ideas
- Working Knowledge
When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?
by Michael Blanding
It takes more than grit to succeed in a world rife with systemic inequity. So why don't we tell children that? Research by Ashley Whillans and colleagues shows how honest talk about social barriers could empower kids to break them down.
|
- 09 Apr 2024
- Book
- Working Knowledge
Why Work Rituals Bring Teams Together and Create More Meaning
by Michael Blanding
From weekly lunch dates with colleagues to bedtime stories with children, we often rely on rituals to relax and bond with others. While it may feel awkward to introduce teambuilding rituals in the workplace, the truth is, the practices improve performance, says Michael...
|
- 13 Jul 2016
- HBS Case
- Working Knowledge
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
by Michael Blanding
Thales Teixeira studies three of the most successful “platform” startups to understand the chicken-and-egg challenge of how companies can attract their first customers.
|
- 26 Jun 2023
- Research & Ideas
- Working Knowledge
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
by Michael Blanding
Some of the most successful customer experiences end with a bang. Julian De Freitas provides three tips to help businesses invest in the kind of memorable moments that will keep customers coming back.
|
- 29 Sep 2014
- Research & Ideas
- Working Knowledge
Why Do Outlet Stores Exist?
by Michael Blanding
Created in the 1930s, outlet stores allowed retailers to dispose of unpopular items at fire-sale prices. Today, outlets seem outmoded and unnecessary—stores have bargain racks, after all. Donald K. Ngwe explains why outlets still exist.
|
- 22 Oct 2019
- Research & Ideas
- Working Knowledge
Use Artificial Intelligence to Set Sales Targets That Motivate
by Michael Blanding
by sales employees. “You get a lot of pushback at the initial stages,” says Chung. “You can see people who get a higher quota saying, this is not right.” When companies stick with the program, however, Chung has seen such resistance from employees lessen over time. About the Author Michael Blanding
|
- 16 Jun 2021
- HBS Case
- Working Knowledge
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
by Michael Blanding
45.6 billion and serves 30 million passengers. “The industry clearly benefits from having a loyal base of enthusiastic repeat customers who love the cruising experience,” Gilson says. “It’s a passion for them.” About the Author Michael Blanding is a writer based in the Boston area. [Image: iStockphoto/Emilian Danaila] What steps has your company taken to weather the COVID-19 crisis? Share your insights below.
|
- 14 May 2018
- Research & Ideas
- Working Knowledge
Amazon vs. Whole Foods: When Cultures Collide
by Michael Blanding
Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met the customer-driven culture at Whole Foods—and the shelves began to empty. Dennis Campbell and Tatiana Sandino discuss their new case study.
|
- 19 May 2020
- Research & Ideas
- Working Knowledge
Why Privacy Protection Notices Turn Off Shoppers
by Michael Blanding
it super-salient,” says John. “People who are already thinking about privacy will know where to look for it. For those who aren’t, it’s best not putting it at the top of their mind.” About the Author Michael Blanding is a writer based in Boston. [Image: stockcam] Related Reading Warning: Scary
|
- 12 Nov 2019
- Research & Ideas
- Working Knowledge
Corporate Innovation Increasingly Benefits from Government Research
by Michael Blanding
Blanding is a writer based in the Boston area. [Image: Bruce yuanyue Bi / Alamy Stock Photo] Related Reading Political Dysfunction Makes America Less Competitive Do National Security Secrets Hold Back National Innovation? For Better Ideas, Bring the Right People to the Brainstorm Should government increase its innovation funding for private industry research? Share your insights below.
|
- 02 Nov 2021
- Research & Ideas
- Working Knowledge
Why COVID-19 Probably Killed More People Than We Realize
by Michael Blanding
done in the genuine interest of the greater good.” About the Author Michael Blanding is a writer based in the Boston area. [Image: iStockphoto/domin_domin] What should governments do to prepare for the next pandemic? Share your thoughts in the comments below.
|
- 17 Aug 2021
- Research & Ideas
- Working Knowledge
Can Autonomous Vehicles Drive with Common Sense?
by Michael Blanding
write. About the Author Michael Blanding is a writer based in the Boston area. [Image: Pexels/Taras Makarenko] Do you think that autonomous vehicles will make roads safer? Why or why not? Share your thoughts in the comments below.
|
- 30 Jun 2014
- Lessons from the Classroom
- Working Knowledge
The Role of Emotions in Effective Negotiations
by Michael Blanding
Andy Wasynczuk, a former negotiator for the New England Patriots, explores the sometimes intense role that emotions can play in negotiations.
|
- 20 May 2019
- Research & Ideas
- Working Knowledge
Activist CEOs Are Rising Up—and Their Customers Are Listening
by Michael Blanding
Are product sales affected by the CEO's stance on political and social issues? Michael Toffel and Aaron Chatterji study how consumers react to vocal chief executives.
|
- 06 Dec 2022
- Research & Ideas
- Working Knowledge
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
by Michael Blanding
Consumers can't pass up a product update—even if there's no improvement. Research by Leslie John, Michael Norton, and Ximena Garcia-Rada illustrates the powerful allure of change. Are we really that naïve?
|