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134 results for blanding in Working Knowledge
  • 13 Jul 2016
  • HBS Case
  • Working Knowledge

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

by Michael Blanding
Thales Teixeira studies three of the most successful “platform” startups to understand the chicken-and-egg challenge of how companies can attract their first customers.
  • 14 May 2018
  • Research & Ideas
  • Working Knowledge

Amazon vs. Whole Foods: When Cultures Collide

by Michael Blanding
Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met the customer-driven culture at Whole Foods—and the shelves began to empty. Dennis Campbell and Tatiana Sandino discuss their new case study.
  • 15 Oct 2018
  • Research & Ideas
  • Working Knowledge

Shaky Business: How Handshakes Win Negotiations

by Michael Blanding
A handshake before a negotiation can have a surprisingly strong effect on the outcome, according to Michael Norton, Francesca Gino, and colleagues.
  • 21 Mar 2019
  • HBS Case
  • Working Knowledge

The Ferrari Way

by Michael Blanding
“If the emotional experience goes away, none of those other things matter.” [About the Author] Michael Blanding is a writer based in the Boston area. Image: sjo Related Reading: How Would You Price One of the World's Great Watches? HBS Cases: Porsche’s Risky Roll on an SUV Pay Attention To Your ‘Extreme Consumers
  • 17 Dec 2018
  • Research & Ideas
  • Working Knowledge

Women Receive Harsher Punishment at Work Than Men

by Michael Blanding
Women caught in misconduct were 20 percent more likely to be fired and 30 percent less likely to find new employment in the financial services industry, reports new research by Mark Egan and colleagues.
  • 25 Jun 2018
  • Research & Ideas
  • Working Knowledge

In America, Immigrants Really Do Get the Job Done

by Michael Blanding
Far from being a drain on the US economy, William Kerr’s research finds immigrants are a driver of innovation and entrepreneurship.
  • 11 Jun 2018
  • Research & Ideas
  • Working Knowledge

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

by Michael Blanding
New research by Lauren Cohen and Umit Gurun finds that when some companies are sued, they put their advertising dollars to work in unusual ways to influence local juries. Meet 'TiVo,' the championship steer.
  • 20 Aug 2018
  • Research & Ideas
  • Working Knowledge

Bargain Hunters Beware: A Store's 'Original Price' Might Not Be After All

by Michael Blanding
Retailers often compare a "sale" price to the original price. Donald Ngwe says consumers should be skeptical of those original prices — and so should regulators.
  • 03 Jan 2019
  • Research & Ideas
  • Working Knowledge

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

by Michael Blanding
In a recent survey of 5,000 board members, innovation was not ranked high on their list of priorities. What are they not seeing? ask Boris Groysberg and Yo-Jud Cheng.
  • 25 Mar 2019
  • Research & Ideas
  • Working Knowledge

The Secret Life of Supply Chains

by Michael Blanding
a country that produces innovative service inputs for businesses that produce final goods and services. Recognizing and building upon the importance of the supply chain economy will be a good way to keep America a leader in growth and innovation. [About the Author] Michael Blanding is a writer based
  • 09 Jan 2019
  • Research & Ideas
  • Working Knowledge

The UK Needs a Bold Strategy Around Competition to Survive Brexit

by Michael Blanding
There is little doubt that the United Kingdom’s separation from Europe will reduce its competitiveness for the foreseeable future, argues Michael E. Porter. Here's what can be done about it.
  • 29 Sep 2014
  • Research & Ideas
  • Working Knowledge

Why Do Outlet Stores Exist?

by Michael Blanding
Created in the 1930s, outlet stores allowed retailers to dispose of unpopular items at fire-sale prices. Today, outlets seem outmoded and unnecessary—stores have bargain racks, after all. Donald K. Ngwe explains why outlets still exist.
  • 25 Apr 2011
  • Research & Ideas
  • Working Knowledge

What CEOs Do, and How They Can Do it Better

by Michael Blanding
A CEO's schedule is especially important to a firm's financial success, which raises a few questions: What do they do all day? Can they be more efficient time managers? HBS professor Raffaella Sadun and colleagues set out to find some answers.
  • 20 Apr 2015
  • Research & Ideas
  • Working Knowledge

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

by Michael Blanding
David Yoffie and Michael Cusumano find common leadership lessons from the tech titans of Microsoft, Intel, and Apple in the new book, Strategy Rules.
  • 07 May 2018
  • Research & Ideas
  • Working Knowledge

Why Online Retailers Should Hide Their Best Discounts

by Michael Blanding
Online retailers should take a tip from brick-and-mortar shops: Shove your best deals to the back of the store. Research by Thales Teixeira and Donald Ngwe.
  • 18 Jul 2018
  • Research & Ideas
  • Working Knowledge

No More General Tso's? A Threat to 'Knowledge Recombination'

by Michael Blanding
” Michael Blanding is a writer who lives in the Boston area.
  • 26 Mar 2018
  • Research & Ideas
  • Working Knowledge

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

by Michael Blanding
Susanna Gallani finds that employees can be more motivated by the anticipation of a reward or punishment than the actual payoff.
  • 10 Oct 2018
  • Research & Ideas
  • Working Knowledge

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

by Michael Blanding
Companies that encourage consumers to vote online should be forewarned—they may expect more than you promise, according to research by Michael Norton, Leslie John, and colleagues.
  • 17 Oct 2018
  • Research & Ideas
  • Working Knowledge

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

by Michael Blanding
Research finds that NBA coaches give slightly more playing time to players of their own race, but the gap disappears at playoff time. Research by Letian Zhang.
  • 10 Apr 2019
  • HBS Case
  • Working Knowledge

How Entrepreneurs Can Turn Lead Into Gold

by Michael Blanding
supporters on board, and raise financial capital,” Clough says. “Instead, entrepreneurs should consider the full menu of resources that a company can acquire and employ.” About the Author Michael Blanding is a writer based in the Boston area. Image credit: Gremlin Related Reading: Venture Investors Prefer