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Working Knowledge
- 13 Jul 2016
- HBS Case
- Working Knowledge
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
by Michael Blanding
Thales Teixeira studies three of the most successful “platform” startups to understand the chicken-and-egg challenge of how companies can attract their first customers.
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- 08 Dec 2020
- Research & Ideas
- Working Knowledge
Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles
by Michael Blanding
they might have never considered even just a few years ago.” About the Author Michael Blanding is a writer based in the Boston area. [Image: alphaspirit] Related Reading Why a Blended Workforce May Be Key to Lasting Competitive Advantage Does Remote Work Mix with Organizational Culture? How Remote Work
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- 25 Apr 2016
- Book
- Working Knowledge
A Three-Box Solution to Managing Innovation
by Michael Blanding
In The Three-Box Solution, Vijay Govindarajan adapts an ancient Hindu philosophy to balance a company's often competing realities of past, present, and future. The more we can plan for opportunity, the better the possibility of creating a successful future.
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- 21 Mar 2019
- HBS Case
- Working Knowledge
The Ferrari Way
by Michael Blanding
“If the emotional experience goes away, none of those other things matter.” [About the Author] Michael Blanding is a writer based in the Boston area. Image: sjo Related Reading: How Would You Price One of the World's Great Watches? HBS Cases: Porsche’s Risky Roll on an SUV Pay Attention To Your ‘Extreme Consumers
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- 14 May 2018
- Research & Ideas
- Working Knowledge
Amazon vs. Whole Foods: When Cultures Collide
by Michael Blanding
Amazon's acquisition of Whole Foods seemed a Wall Street dream come true. But then Amazon's data-driven efficiency met the customer-driven culture at Whole Foods—and the shelves began to empty. Dennis Campbell and Tatiana Sandino discuss their new case study.
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- 25 Jun 2012
- Research & Ideas
- Working Knowledge
Collaborating Across Cultures
by Michael Blanding
Learning to collaborate creatively with people from other cultures is a vital skill in today's business environment, says professor Roy Y.J. Chua, whose research focuses on a key measure psychologists have dubbed "cultural metacognition."
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- 06 Jan 2020
- Research & Ideas
- Working Knowledge
Motivate Your High Performers to Share Their Knowledge
by Michael Blanding
of a rut. About the Author Michael Blanding is a writer based in Boston. [Image: Mark Kostich] Related Reading Ignore This Advice at Your Own Peril Knowledge Transfer: You Can't Learn Surgery By Watching Sponsorship Programs Could Actually Widen the Gender Gap What will be the most significant business
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- 13 Jan 2020
- Research & Ideas
- Working Knowledge
Do Private Equity Buyouts Get a Bad Rap?
by Michael Blanding
discussions than ones that either demonize the industry on the one hand, or present it as completely beneficial on the other.” About the Author Michael Blanding is a writer based in Boston. [Image: metamorworks] Related Reading Is Greed Ruining Private Equity Firms? Research Paper Investing Outside the Box
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- 08 Feb 2021
- Book
- Working Knowledge
How to Make the World Better, Not Perfect
by Michael Blanding
other things to make the world better, then that’s a pretty good trade-off.” About the Author Michael Blanding is a writer based in the Boston area. [Image: Shutterstock/Min C. Chiu] What's your strategy for giving back to your community? Share your insights in the comments below. Book Excerpt Better
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- 20 Apr 2015
- Research & Ideas
- Working Knowledge
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
by Michael Blanding
David Yoffie and Michael Cusumano find common leadership lessons from the tech titans of Microsoft, Intel, and Apple in the new book, Strategy Rules.
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- 14 Jan 2020
- Research & Ideas
- Working Knowledge
The Business Case for Becoming a Jack-of-All-Trades
by Michael Blanding
“That can have important impacts on the future of science, the future of ideas, and innovation for companies.” About the Author Michael Blanding is a writer based in Boston. [Background image by: AndreyPopov] Related Reading Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs Making
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- 06 Jul 2020
- Research & Ideas
- Working Knowledge
The Right Way to Manage Customer Churn for Maximum Profit
by Michael Blanding
work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit Power of Corporate Culture How an Order Views Your Company Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold
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- 25 Jun 2018
- Research & Ideas
- Working Knowledge
In America, Immigrants Really Do Get the Job Done
by Michael Blanding
Far from being a drain on the US economy, William Kerr’s research finds immigrants are a driver of innovation and entrepreneurship.
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- 23 Mar 2020
- Research & Ideas
- Working Knowledge
Product Disasters Can Be Fertile Ground for Innovation
by Michael Blanding
an additional dimension along which firms can innovate, differentiate, and compete.” While companies are used to seeing such accidents as cost-drivers, they may just as well see them as opportunities to improve their products along with safety for their customers. About the Author Michael Blanding is a writer
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- 18 Jul 2019
- Lessons from the Classroom
- Working Knowledge
The Internet of Things Needs a Business Model. Here It Is
by Michael Blanding
for me too?” As for IoT’s place on Gartner’s hype cycle, the firm says look for the technology to emerge from the disillusionment phase and enter its “plateau of productivity” in five to 10 years. Michael Blanding is a writer based in the Boston area. [Image: metamorworks] Related Reading Distance Still
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- 18 Nov 2013
- Research & Ideas
- Working Knowledge
Pulpit Bullies: Why Dominating Leaders Kill Teams
by Michael Blanding
Power interrupts, and absolute power interrupts absolutely. Francesca Gino and colleagues discover that a high-powered boss can lead a team into poor performance.
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- 17 Dec 2018
- Research & Ideas
- Working Knowledge
Women Receive Harsher Punishment at Work Than Men
by Michael Blanding
Women caught in misconduct were 20 percent more likely to be fired and 30 percent less likely to find new employment in the financial services industry, reports new research by Mark Egan and colleagues.
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- 19 May 2020
- Research & Ideas
- Working Knowledge
Why Privacy Protection Notices Turn Off Shoppers
by Michael Blanding
for it. For those who aren’t, it’s best not putting it at the top of their mind.” About the Author Michael Blanding is a writer based in Boston. [Image: stockcam] Related Reading Warning: Scary Warning Labels Work! What’s the Antidote to Surveillance Capitalism? Would You Live in a Smart City Where Government
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- 29 Sep 2014
- Research & Ideas
- Working Knowledge
Why Do Outlet Stores Exist?
by Michael Blanding
Created in the 1930s, outlet stores allowed retailers to dispose of unpopular items at fire-sale prices. Today, outlets seem outmoded and unnecessary—stores have bargain racks, after all. Donald K. Ngwe explains why outlets still exist.
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- 05 May 2020
- Research & Ideas
- Working Knowledge
China Tariffs and Coronavirus a Double Hit to American Retailers
by Michael Blanding
the Author Michael Blanding is a writer based in Boston [Image: Art Wager ]
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