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- Working Knowledge (40)
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results for theories in
Working Knowledge
- 25 Oct 2013
- Working Paper Summaries
- Working Knowledge
Management: Theory and Practice, and Cases
by Richard L. Nolan
Topic: Theory
The author reflects upon his diverse experiences throughout his career with the benefits and challenges of case method teaching and case writing. The case method is undergoing tremendous innovation as students in the twenty-first century engage in learning about...
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- 10 May 2010
- Research & Ideas
- Working Knowledge
What Top Scholars Say About Leadership
by Martha Lagace
Topic: Theory
As a subject of scholarly inquiry, leadership—and who leaders are, what makes them tick, how they affect others—has been neglected for decades. The Handbook of Leadership Theory and Practice, edited by Harvard Business School's Nitin Nohria and Rakesh Khurana, brings together some of...
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- 14 Jun 2023
- Research & Ideas
- Working Knowledge
Four Steps to Building the Psychological Safety That High-Performing Teams Need
by Kara Baskin
The idea went mainstream in 2012, when Google’s Project Aristotle identified psychological safety as a key component in successful teams. Edmondson says the theory took on more urgency as organizations faced uncertainty and complexity during the COVID-19 pandemic. Psychological safety is “literally
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- 11 Sep 2006
- Research & Ideas
- Working Knowledge
Negotiating When the Rules Suddenly Change
by Michael Wheeler
...include: Traditional negotiation theory says little about crafting strategy in highly dynamic markets—but the military knows all about strategy and uncertainty. Make an informed bet on how you think events will unfold, but also identify the greatest threats to success. Prepare to make good decisions on the fly. Situational awareness and the ability to learn as you go are critical.
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- 09 Jul 2010
- Working Paper Summaries
- Working Knowledge
The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance
by Alnoor Ebrahim & V. Kasturi Rangan
With the contingency framework, organizational leaders and managers can clarify what types of results they seek to achieve, and thus for what they should be held to account. Doing so requires them to articulate a causal logic, or theory of change, that they expect will lead to long-term goals. This...
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- 28 Jun 2007
- Working Paper Summaries
- Working Knowledge
Alignment in Cross-Functional and Cross-Firm Supply Chain Planning
by Santiago Kraiselburd & Noel Watson
...planning for alignment across functions and across the firm? Kraiselburd and Watson push the frontier of theory with their use of mathematical modeling and game theory. They show that seemingly behavioral and psychological effects may still occur if both parties are rational profit maximizers in an...
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- 13 Feb 2020
- Book
- Working Knowledge
Open Your Organization to Honest Conversations
by Dina Gerdeman
conversations are decidedly not the norm. Nor do those who follow and practice strategic management theory recognize that organizations must be disciplined enough to carry out such conversations to avoid the typical gyrations in performance and reputation. Widespread adoption of this discipline must
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- 13 May 2013
- Research & Ideas
- Working Knowledge
How to Spot a Liar
by Carmen Nobel
Topic: Theory
Key linguistic cues can help reveal dishonesty during business negotiations, whether it's a flat-out lie or a deliberate omission of key information, according to research by Deepak Malhotra.
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- 23 Feb 2015
- Research & Ideas
- Working Knowledge
How to Break the Expert’s Curse
by Carmen Nobel
Topic: Theory
Experts could be our most powerful teachers—but often they've lost the ability to connect with novices. Research by Ting Zhang reveals how experts can rediscover the experience of inexperience.
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- 27 Feb 2017
- Research & Ideas
- Working Knowledge
Reputation is Vital to Survival in Turbulent Markets
by Sean Silverthorne
suggests that it is in fact probably the only way to remain competitive in the long run. It is not an easy matter. Reputations take generations to build and can be hugely damaged by a single incident. Silverthorne: What new ideas does your paper contribute to academic theory and business practice?
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- 21 Feb 2005
- Op-Ed
- Working Knowledge
Is Business Management a Profession?
by Rakesh Khurana, Nitin Nohria & Daniel Penrice
since the Middle Ages by the rise and ongoing progress of modern science. The development of the germ theory of disease in the nineteenth century, for example, and of the science of genetics in the twentieth, have gone into the formation of a theoretical structure that undergirds the body of knowledge
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- 06 Mar 2006
- Research & Ideas
- Working Knowledge
Four Strategies for Making Concessions
by Deepak Malhotra
Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership of the employees' union. The biggest issue on the table was a
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- 01 Sep 2021
- What Do You Think?
- Working Knowledge
Can We Train for Trust?
by James Heskett
interests of others as well as your own” or is the effort merely window dressing? Means: Are methods employed perceived, among other things, as being fair? Impact: What are the results, good and bad, and do you take responsibility for them? These are not simple and easy to achieve in theory or
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- 03 Dec 2010
- Working Paper Summaries
- Working Knowledge
Creating Leaders: An Ontological Model
by Werner Erhard, Michael C. Jensen & Kari L. Granger
Topic: Theory
HBS professor emeritus Michael C. Jensen and coauthors have created an ontological approach to creating leaders in which leadership emerges through spontaneous and intuitive natural self-expression. Key concepts include: The ontological model of leader and leadership...
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- 05 Apr 2004
- Research & Ideas
- Working Knowledge
Six Ways to Build Trust in Negotiations
by Deepak Malhotra
unaccommodating behavior by the slighted party. In their 1991 book, A Behavioral Theory of Labor Negotiations (ILR Press), Richard E. Walton and Robert B. McKersie recount such a scenario. After a string of long, protracted contract negotiations with his employees' union, a manufacturer was fed up. He
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- 30 Jun 2003
- Research & Ideas
- Working Knowledge
Are You Supporting Your B Players?
by Martha Lagace
managers, but an "inclusion" issue. People start to feel that they're no longer "in the club." Herb Kelleher, chairman of Southwest, decided to create a club of 114,000 employees, said DeLong. They don't espouse one theory and embrace its opposite. In other words, they practice what
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- 02 Apr 2007
- Lessons from the Classroom
- Working Knowledge
Making the Move to General Manager
by Martha Lagace
to address idiosyncratic development needs. While the program's core content address issues, ideas, and theories relevant to the typical new general manager, the program actually involves eighty individual general managers. "Our goal is to make sure we address as many individual development
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- 04 Sep 2012
- Research & Ideas
- Working Knowledge
Why Most Leaders (Even Thomas Jefferson) Are Replaceable
by Kim Girard
Topic: Theory
than six years as governor and was boosted by family connections. Mukunda's findings support the LFT theory that unfiltered presidents often turn up at the high and low ends—four of the five highest ranked presidents and four of the five lowest ranked ones were unfiltered. In case studies he analyzes
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- 03 Feb 2011
- What Do You Think?
- Working Knowledge
Are We Going “Back to the Future” In Researching Management?
Re: James L. Heskett
Topic: Theory
Summing Up Jim Heskett's readers wonder whether the best business management ideas over the next decade will be for cleaning up the messes from the previous one. (Online forum has closed; next forum opens March 10)
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- 13 Feb 2008
- Working Paper Summaries
- Working Knowledge
Unconventional Insights for Managing Stakeholder Trust
by Michael Pirson & Deepak Malhotra
Topic: Theory
Most organizations understand the need to manage stakeholder trust. The bad news: Most organizations don't really understand how to manage the difficult job effectively. However, for those companies wishing to reap the benefits of improved cooperation with suppliers,...
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