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Working Knowledge
- 25 Jan 2022
- Research & Ideas
- Working Knowledge
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
by Michael Blanding
It's not about the bigger home or the better vacation. Financial stability helps people escape the everyday hassles of life, says research by Jon Jachimowicz.
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- 08 Aug 2023
- Research & Ideas
- Working Knowledge
Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions
by Michael Blanding
More than 900,000 reviews highlight broad racial disparities in the American working experience. Beyond pay inequities, research by Letian Zhang shows how Black employees are less likely to work at companies known for positive cultures or work-life balance.
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- 16 Nov 2021
- HBS Case
- Working Knowledge
How a Company Made Employees So Miserable, They Killed Themselves
by Michael Blanding
myopically focused. It’s better to pause, take a look around, and reconsider the situation.” If you or someone you love is having thoughts of suicide, please call the National Suicide Prevention Lifeline at 800-273-TALK. About the Author Michael Blanding is a writer based in the Boston area. [Image:
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- 12 May 2021
- Book
- Working Knowledge
The Hard Truth About Being a CEO
by Michael Blanding
About the Author Michael Blanding is a writer based in Boston. [Image: iStockphoto/LL28] What's the best management advice you've heard? Share your insights in the comments below. Book Excerpt Five Ways To Keep Connected By David Fubini CEOs can slip into an isolated default mode without realizing it.
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- 05 Sep 2023
- Book
- Working Knowledge
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
by Michael Blanding
When we slip up, we are often filled with shame, and our instinct is to hide. Instead, people and businesses should applaud smart risk-taking, even when things don't work out, and closely examine their failures to learn from them, says Amy Edmondson.
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- 11 Aug 2022
- Research & Ideas
- Working Knowledge
When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?
by Michael Blanding
It takes more than grit to succeed in a world rife with systemic inequity. So why don't we tell children that? Research by Ashley Whillans and colleagues shows how honest talk about social barriers could empower kids to break them down.
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- 29 Sep 2014
- Research & Ideas
- Working Knowledge
Why Do Outlet Stores Exist?
by Michael Blanding
Created in the 1930s, outlet stores allowed retailers to dispose of unpopular items at fire-sale prices. Today, outlets seem outmoded and unnecessary—stores have bargain racks, after all. Donald K. Ngwe explains why outlets still exist.
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- 30 Apr 2021
- Research & Ideas
- Working Knowledge
Why Anger Makes a Wrongly Accused Person Look Guilty
by Michael Blanding
Blanding is a writer based in the Boston area. [Image: Shutterstock/AntGor] Related reading from the Working Knowledge Archives The Role of Emotions in Effective Negotiations What do think of this study? Share your insights below.
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- 22 Oct 2019
- Research & Ideas
- Working Knowledge
Use Artificial Intelligence to Set Sales Targets That Motivate
by Michael Blanding
by sales employees. “You get a lot of pushback at the initial stages,” says Chung. “You can see people who get a higher quota saying, this is not right.” When companies stick with the program, however, Chung has seen such resistance from employees lessen over time. About the Author Michael Blanding
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- 19 May 2020
- Research & Ideas
- Working Knowledge
Why Privacy Protection Notices Turn Off Shoppers
by Michael Blanding
it super-salient,” says John. “People who are already thinking about privacy will know where to look for it. For those who aren’t, it’s best not putting it at the top of their mind.” About the Author Michael Blanding is a writer based in Boston. [Image: stockcam] Related Reading Warning: Scary
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- 02 Nov 2021
- Research & Ideas
- Working Knowledge
Why COVID-19 Probably Killed More People Than We Realize
by Michael Blanding
done in the genuine interest of the greater good.” About the Author Michael Blanding is a writer based in the Boston area. [Image: iStockphoto/domin_domin] What should governments do to prepare for the next pandemic? Share your thoughts in the comments below.
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- 12 Nov 2019
- Research & Ideas
- Working Knowledge
Corporate Innovation Increasingly Benefits from Government Research
by Michael Blanding
Blanding is a writer based in the Boston area. [Image: Bruce yuanyue Bi / Alamy Stock Photo] Related Reading Political Dysfunction Makes America Less Competitive Do National Security Secrets Hold Back National Innovation? For Better Ideas, Bring the Right People to the Brainstorm Should government increase its innovation funding for private industry research? Share your insights below.
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- 17 Aug 2021
- Research & Ideas
- Working Knowledge
Can Autonomous Vehicles Drive with Common Sense?
by Michael Blanding
write. About the Author Michael Blanding is a writer based in the Boston area. [Image: Pexels/Taras Makarenko] Do you think that autonomous vehicles will make roads safer? Why or why not? Share your thoughts in the comments below.
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- 30 Jun 2014
- Lessons from the Classroom
- Working Knowledge
The Role of Emotions in Effective Negotiations
by Michael Blanding
Andy Wasynczuk, a former negotiator for the New England Patriots, explores the sometimes intense role that emotions can play in negotiations.
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- 31 Oct 2023
- HBS Case
- Working Knowledge
Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?
by Michael Blanding
Would you complain about a client who verbally abuses their staff? Would you admit to cutting corners on your work? The answers aren't always clear, says David Fubini, who tackles tricky scenarios in a series of case studies and offers his advice from the field.
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- 06 Nov 2023
- Research & Ideas
- Working Knowledge
Did You Hear What I Said? How to Listen Better
by Michael Blanding
People who seem like they're paying attention often aren't—even when they're smiling and nodding toward the speaker. Research by Alison Wood Brooks, Hanne Collins, and colleagues reveals just how prone the mind is to wandering, and sheds light on ways to stay tuned in...
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- 15 Aug 2023
- Research & Ideas
- Working Knowledge
Why Giving to Others Makes Us Happy
by Michael Blanding
Giving to others is also good for the giver. A research paper by Ashley Whillans and colleagues identifies three circumstances in which spending money on other people can boost happiness.
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- 23 Oct 2013
- Research & Ideas
- Working Knowledge
Overcoming Nervous Nelly
by Michael Blanding
In situations from business negotiations to karaoke, Alison Wood Brooks explores the harmful effects of anxiety on performance—and how to combat them.
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- 04 May 2021
- Book
- Working Knowledge
Best Buy: How Human Connection Saved a Failing Retailer
by Michael Blanding
with new lessons centered on human connection. “The mistake that many leaders, myself included, have made is that they lead with their brains,” he says. “But what’s at the heart of business? Well, it’s the heart. It’s people.” About the Author Michael Blanding is a writer based in the Boston area.
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- 04 May 2011
- Research & Ideas
- Working Knowledge
Is Web Surfing Distracting Your Workers?
by Michael Blanding
If you think that banning web surfing at work will improve your employees' productivity, think again. In new research on the effects of temptation, HBS research fellow Marco Piovesan and colleagues found that the act of resisting temptation distracted subjects enough...
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