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Working Knowledge
- 25 Feb 2019
- Research & Ideas
- Working Knowledge
How Gender Stereotypes Kill a Woman’s Self-Confidence
by Dina Gerdeman
Researchers believe gender stereotypes hold women back in the workplace. Katherine Coffman's research adds a new twist: They can even cause women to question their own abilities.
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- 02 Jan 2024
- Research & Ideas
- Working Knowledge
10 Trends to Watch in 2024
by Rachel Layne
Employees may seek new approaches to balance, even as leaders consider whether to bring more teams back to offices or make hybrid work even more flexible. These are just a few trends that Harvard Business School faculty members will be following during a year when...
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- 14 Jun 2023
- Research & Ideas
- Working Knowledge
Four Steps to Building the Psychological Safety That High-Performing Teams Need
by Kara Baskin
Struggling to spark strategic risk-taking and creative thinking? In the post-pandemic workplace, teams need psychological safety more than ever, and a new analysis by Amy Edmondson highlights the best ways to nurture it.
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- 24 Jan 2024
- Op-Ed
- Working Knowledge
Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago
by Bill George
Aggressive cost cutting and rocky leadership changes have eroded the culture at Boeing, a company once admired for its engineering rigor, says Bill George. What will it take to repair the reputational damage wrought by years of crises involving its 737 MAX?
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- 17 May 2017
- Research & Ideas
- Working Knowledge
Minorities Who 'Whiten' Job Resumes Get More Interviews
by Dina Gerdeman
African American and Asian job applicants who mask their race on resumes seem to have better success getting job interviews, according to research by Katherine DeCelles and colleagues.
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- 19 Dec 2023
- Research & Ideas
- Working Knowledge
$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy
by Matthew Lee, Brian Trelstad, and Ethan Tran
Scott's hands-off approach and unparalleled pace—helping almost 2,000 organizations and counting—has upended the status quo in philanthropy. While her donations might seem scattershot, an analysis of five years of data by Matthew Lee, Brian Trelstad, and Ethan Tran...
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- 21 Aug 2023
- Book
- Working Knowledge
You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance
by Kara Baskin
Younger workers are rejecting the idea of sticking with one employer for the long haul and are instead finding happiness by job-hopping and creating dramatically different boundaries with work. In a new book, Christina M. Wallace maps out a step-by-step guide to...
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- 28 Aug 2023
- Research & Ideas
- Working Knowledge
The Clock Is Ticking: 3 Ways to Manage Your Time Better
by Kristen Senz
Life is short. Are you using your time wisely? Leslie Perlow, Arthur Brooks, and DJ DiDonna offer time management advice to help you work smarter and live happier.
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- 05 Sep 2023
- Book
- Working Knowledge
Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential
by Michael Blanding
We tend to avoid failure at all costs. But our smarter missteps are worthwhile because they can force us to take a different path that points us toward personal and professional success, says Amy Edmondson.
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- 16 May 2023
- HBS Case
- Working Knowledge
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
by Avery Forman
KKR turned around a struggling door company and sold it for 10 times its investment—giving factory workers a life-changing cut of the returns. A case study by Ethan Rouen and Dennis Campbell offers lessons for companies trying to instill an owner's mindset in...
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- 21 Nov 2023
- Research & Ideas
- Working Knowledge
Employee Negativity Is Like Wildfire. Manage It Before It Spreads.
by Kristen Senz
One overwhelmed person's gripes can quickly escalate into collective distress. Research by Amit Goldenberg gives managers reasons to pay close attention to teams' emotions. He offers advice to help groups reframe negative experiences.
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- 24 Oct 2023
- HBS Case
- Working Knowledge
From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World
by Avery Forman
What do Steve Jobs and Sarah Breedlove have in common? Through a series of case studies, Robert Simons explores the unique qualities of visionary leaders and what today's managers can learn from their journeys.
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- 30 Apr 2021
- Research & Ideas
- Working Knowledge
Why Anger Makes a Wrongly Accused Person Look Guilty
by Michael Blanding
Too often, people rely on biases and hunches to judge complex situations. Research by Leslie John shows how easy it is to make the wrong call.
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- 05 Jul 2023
- HBS Case
- Working Knowledge
What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment
by Ben Rand
Executives who confront new challenges with old formulas often fail. The best leaders tailor their approach, recalibrating their "action orientation" to address the problem at hand, says Ryan Raffaelli. He details three action orientations and how leaders can harness...
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- 25 Apr 2023
- Op-Ed
- Working Knowledge
How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model
by John Deighton
The platforms SHEIN and Temu match consumer demand and factory output, bringing Chinese production to the rest of the world. The companies have remade fast fashion, but their pioneering approach has the potential to go far beyond retail, says John Deighton.
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- 23 May 2023
- Research & Ideas
- Working Knowledge
Face Value: Do Certain Physical Features Help People Get Ahead?
by Kara Baskin
Society seems to reward people with particular facial features. Research by Shunyuan Zhang and colleagues uses machine learning to analyze traits that people associate with charisma. The findings highlight opportunities to enhance one's image—and challenge bias.
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- 07 Nov 2023
- Research & Ideas
- Working Knowledge
When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'
by Scott Van Voorhis
Is an eyeglass-wearer more likely to be a strong web developer? Employers that use online talent platforms tend to consider profile photos in final hiring decisions, says research by Isamar Troncoso. What's the role of recruiting platforms in preventing bias?
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- 17 Jul 2023
- Research & Ideas
- Working Knowledge
Money Isn’t Everything: The Dos and Don’ts of Motivating Employees
by Avery Forman
Dangling bonuses to checked-out employees might only be a Band-Aid solution. Brian Hall shares four research-based incentive strategies—and three perils to avoid—for leaders trying to engage the post-pandemic workforce.
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- 15 Mar 2024
- HBS Case
- Working Knowledge
Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work
by Avery Forman
Few people enjoy talking about succession plans, performance problems, and pay, but sometimes you must. Christina Wing offers five rules for navigating thorny conversations in the workplace, and makes the case for tackling even sensitive topics, like age, health, and...
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- 31 Oct 2023
- HBS Case
- Working Knowledge
Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?
by Michael Blanding
Would you complain about a client who verbally abuses their staff? Would you admit to cutting corners on your work? The answers aren't always clear, says David Fubini, who tackles tricky scenarios in a series of case studies and offers his advice from the field.
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