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Working Knowledge
- 06 Nov 2023
- Research & Ideas
- Working Knowledge
Did You Hear What I Said? How to Listen Better
by Michael Blanding
People who seem like they're paying attention often aren't—even when they're smiling and nodding toward the speaker. Research by Alison Wood Brooks, Hanne Collins, and colleagues reveals just how prone the mind is to wandering, and sheds light on ways to stay tuned in...
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- 15 Aug 2023
- Research & Ideas
- Working Knowledge
Why Giving to Others Makes Us Happy
by Michael Blanding
Giving to others is also good for the giver. A research paper by Ashley Whillans and colleagues identifies three circumstances in which spending money on other people can boost happiness.
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- 05 Aug 2022
- Research & Ideas
- Working Knowledge
Why People Crave Feedback—and Why We’re Afraid to Give It
by Michael Blanding
How am I doing? Research by Francesca Gino and colleagues shows just how badly employees want to know. Is it time for managers to get over their discomfort and get the conversation going at work?
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- 08 Dec 2022
- HBS Case
- Working Knowledge
The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?
by Michael Blanding
Nestlé had to choose whether to leave Russia in protest and potentially deprive civilians of essential goods, such as baby formula, or stay and face global outrage. A case study by Nien-hê Hsieh explores this complex decision and offers advice for leaders weighing...
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- 13 Jan 2020
- Research & Ideas
- Working Knowledge
Do Private Equity Buyouts Get a Bad Rap?
by Michael Blanding
jobs and wages. “Starting with that framework,” he continues, “will hopefully lead to better policy discussions than ones that either demonize the industry on the one hand, or present it as completely beneficial on the other.” About the Author Michael Blanding is a writer based in Boston. [Image:
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- 25 Jan 2022
- Research & Ideas
- Working Knowledge
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
by Michael Blanding
It's not about the bigger home or the better vacation. Financial stability helps people escape the everyday hassles of life, says research by Jon Jachimowicz.
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- 10 Jan 2023
- Research & Ideas
- Working Knowledge
How to Live Happier in 2023: Diversify Your Social Circle
by Michael Blanding
People need all kinds of relationships to thrive: partners, acquaintances, colleagues, and family. Research by Michael Norton and Alison Wood Brooks offers new reasons to pick up the phone and reconnect with that old friend from home.
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- 25 Jun 2012
- Research & Ideas
- Working Knowledge
Collaborating Across Cultures
by Michael Blanding
Learning to collaborate creatively with people from other cultures is a vital skill in today's business environment, says professor Roy Y.J. Chua, whose research focuses on a key measure psychologists have dubbed "cultural metacognition."
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- 06 Jan 2020
- Research & Ideas
- Working Knowledge
Motivate Your High Performers to Share Their Knowledge
by Michael Blanding
Sometimes a little push like that is all employees need to get out of a rut. About the Author Michael Blanding is a writer based in Boston. [Image: Mark Kostich] Related Reading Ignore This Advice at Your Own Peril Knowledge Transfer: You Can't Learn Surgery By Watching Sponsorship Programs Could Actually Widen the Gender Gap What will be the most significant business stories and trends in the new decade? Share your insights below.
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- 28 Mar 2016
- Research & Ideas
- Working Knowledge
What's a Boss Worth?
by Michael Blanding
Quite a lot, it turns out. Good bosses can have a multiplier effect that ups everyone’s game, according to new research by Christopher Stanton.
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- 15 Sep 2022
- Research & Ideas
- Working Knowledge
Looking For a Job? Some LinkedIn Connections Matter More Than Others
by Michael Blanding
Debating whether to connect on LinkedIn with that more senior executive you met at that conference? You should, says new research about professional networks by Iavor Bojinov and colleagues. That person just might help you land your next job.
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- 20 Sep 2019
- Research & Ideas
- Working Knowledge
Solving the Riddle of How Companies Grow Over Time
by Michael Blanding
Even though investors may want to see higher growth, it may be better to sacrifice some short-term growth to gain persistence.” About the Author Michael Blanding is a writer based in the Boston area. [Image: Nikada] Related Reading How Big Companies Can Outrun Disruption Is Growth Good? The Airbnb Lesson for Startups? Success Takes More Than Technology What type of business growth is most important to you? Share your insights below.
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- 09 Oct 2019
- Research & Ideas
- Working Knowledge
For Better Ideas, Bring the Right People to the Brainstorm
by Michael Blanding
you need to be a willing to listen to the other person and recombine things that they say,” Koning says. “On the flipside, you want to make sure that the other person is sharing their ideas and not filtering themselves. Otherwise, it’s not much of a conversation.” About the Author Michael Blanding
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- 13 May 2022
- Research & Ideas
- Working Knowledge
Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?
by Michael Blanding
Online reviews by employees can signal internal factors that raise the risk of scandal. Research by Dennis Campbell, who analyzed reviews of 4,000 companies, offers insights for managers trying to prevent misdeeds long before they happen.
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- 08 Aug 2023
- Research & Ideas
- Working Knowledge
Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions
by Michael Blanding
More than 900,000 reviews highlight broad racial disparities in the American working experience. Beyond pay inequities, research by Letian Zhang shows how Black employees are less likely to work at companies known for positive cultures or work-life balance.
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- 18 Dec 2013
- HBS Case
- Working Knowledge
Lessons from the Lance Armstrong Cheating Scandal
by Michael Blanding
Clayton S. Rose's recent case study looks at the behavior of teammates who were swept up in Lance Armstrong's cheating scandal. When do followers need to break away from their leader?
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- 16 Nov 2021
- HBS Case
- Working Knowledge
How a Company Made Employees So Miserable, They Killed Themselves
by Michael Blanding
myopically focused. It’s better to pause, take a look around, and reconsider the situation.” If you or someone you love is having thoughts of suicide, please call the National Suicide Prevention Lifeline at 800-273-TALK. About the Author Michael Blanding is a writer based in the Boston area. [Image:
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- 12 May 2021
- Book
- Working Knowledge
The Hard Truth About Being a CEO
by Michael Blanding
About the Author Michael Blanding is a writer based in Boston. [Image: iStockphoto/LL28] What's the best management advice you've heard? Share your insights in the comments below. Book Excerpt Five Ways To Keep Connected By David Fubini CEOs can slip into an isolated default mode without realizing it.
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- 26 Mar 2018
- Research & Ideas
- Working Knowledge
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
by Michael Blanding
Susanna Gallani finds that employees can be more motivated by the anticipation of a reward or punishment than the actual payoff.
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- 03 Oct 2011
- Research & Ideas
- Working Knowledge
Transforming Manufacturing Waste into Profit
by Michael Blanding
Every manufacturing process leaves waste, but Assistant Professor Deishin Lee believes much of this left-behind material can be put to productive—and profitable—use. Key concepts include: The concept of "by-product synergy" consists of taking the waste...
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