Building Customer-Based Project Organizations

Is your value chain a little on the flabby side? Covering all the hot buzzwords, this book demonstrates how the integration of project management, supply chain, and customer service can create value for business. Project management is being touted as the career of the future, even as companies try to figure out how project management actually affects their bottom line. While companies were busy building project teams, the authors have been evaluating project management implementations and learning what works. The recommendation: companies need to operate away from bottom-line thinking and move toward customer-focused goals.