How to leverage differences among people.
7/14/2003
Aimed at coaches but practical for all executives and managers, especially those going abroad, this book shows how to work through the cultural differences that abound in every company. What differences? All the major ones: how people handle time; how they communicate, interpret territory, organize themselves (hierarchy or equality), and use power and responsibility. Author Rosinski is an executive coach whose clients include Baxter Healthcare, Unilever, Chubb Insurance, and IBM. In an easy-to-follow style, his book outlines each cultural issue and suggests specific team exercises and coaching "tools"alliance building, feedback, videotapingto bridge the boundaries. There is no company on the planet that has truly embraced cultural differences, he writes. But, he adds, there are plenty of reasons to feel encouraged and inspired already.