Items marked with the HBS shield ( "The
Evolving Bargain," HBS Working Knowledge "Co-opting Customer Competence,"
HBS Working Knowledge "Politics as Usual: A
Roadmap to Backlash, Back Tracking, and Re-Regulation,"
Public Utilities Fortnightly, October 1, 2000 "Electricity Restructuring: Deregulation or
Reregulation?," Regulation: The Cato Review of
Business and Government, Spring 2000 "The
'Deja Vu' Effect," Computerworld, June 12,
2000 "Are Airlines Improving Customer Service?",
SpeakOut.com, May 24, 2000 "Customer Service Lessons Learned from the Competitive Environment in Britain,"
Power Value Magazine, July-August 1999 "The folklore of deregulation,"
Yale Journal on Regulation, Summer 1998 "Airline Deregulation: Twenty Years of Success and "Deregulation:
The Promise and the Portent," Exec, March
1998 "Electric Utility Deregulation Sparks Controversy,"
Harvard Business Review, May-June 1996 |
The Evolving Bargain: Strategic Implications of Deregulation and Privatization by Willis Emmons Sweatshops on Wheels: Winners and Losers in Trucking Deregulation by Michael H. Belzer Hard Landing: The Epic Contest for Power and Profits That Plunged the Airlines Into Chaos by Thomas Petzinger Contrived Competition: Regulation and Deregulation in America by Richard H. K.Vietor Rapid Descent: Deregulation and the Shakeout in the Airlines
by Barbara Sturken Peterson and James Glab |
- Archive
Heskett Column - Have We Overdone Deregulation and Privatization? ADDL RESOURCES
12/4/2000
) are available online only
to HBS alumni subscribers to the eBaker
Research Center and to current HBS faculty, students, and staff.