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    • Archive

    Heskett Column: What's Happening to Our Patience? ADDL RES

     
    6/5/2000
    Articles

    Items marked with the HBS shield () are available online only to HBS alumni subscribers to the eBaker Research Center and to current HBS faculty, students and staff.

    "Real Time: A Conversation with Regis McKenna" HBS Working Knowledge

    "Running Late? Researchers Blame Your Aging Brain," New York Times, March 24, 1998

    "When A Second Lasts Forever," New Scientist, November 1, 1997

    "Biological Stopwatch Found in the Brain," Science News, February 17, 1996

    "Mobil Speeds Past the Competition", Network World, January 25, 1999

    "Can Fueling Up Be Fun?" Journal of Petroleum Marketing, July 1997

    "Fastpass Moves to the Head of the Line," Amusement Business, May 8, 2000

    Books

    The End of Patience: Cautionary Notes on the Information Revolution, by David Shenk.
    Indiana University, 1999.

    Faster: The Acceleration of Just About Everything, by James Gleick.
    Pantheon, 1999.

    Real Time: Preparing for the Age of the Never Satisfied Customer by Regis McKenna
    HBS Press, 1997

    The Disney Way: Harnessing the Management Secrets of Disney in Your Company by Bill Capodagli, Lynn Jackson and Fred Wiersema.
    McGraw-Hill, 1999.

    Rebounding, Rebuilding, Renewing at Shell Oil, edited by Phil Carroll and Lauren Johnson.
    Pegasus, 1999.

    Company/Industry Information
    Web Sites
    OneSource profiles, marked with the HBS shield (), require a OneSource account, available to HBS alumni subscribers to the eBaker Research Center and to current HBS faculty and students.

    Exxon Mobil
    Home Page
    Hoover's Company Capsule

    Exxon Mobil OneSource Company Profile

    Shell Oil
    Home Page

    Hoover's Company Capsule

    Shell Oil OneSource Company Profile

    Walt Disney Co.
    Home Page
    Hoover's Company Capsule
    Walt Disney OneSource Company Profile

    Mobil SpeedPass
    http://www.mobilspeedpass.com

    Shell: Marketing Innovations
    http://www.countonshell.com/products/products_tech.html

    TCAMS: Timing, Concentration & Motor Skills
    http://www.tcams.org/index.html

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