High Performance Nonprofit Organizations

Drawing on management techniques used by successful managers in both businesses and nonprofits, High Performance Nonprofit Organizations outlines approaches that nonprofits can use to build their capacity for learning, innovating, ensuring quality, and motivating staff. Grossman is a senior lecturer at HBS; Letts (HBS MBA '76) is a lecturer in public policy at Harvard's Kennedy School of Government and executive director of the Hauser Center for Nonprofit Organizations at Harvard; Ryan is a Cambridge, MA, consultant specializing in strategies to strengthen the performance of nonprofit organizations.