Team performance measurement as "a platform for problem solving
10/10/2000
Self-directed teams are increasingly taking the lead in launching and carrying out key company initiatives. But while much has been written about the team process, there is little guidance on how to clock team performance and accountability. Jones and Schilling, drawing on a combined 33 years working on organizational performance needs, aim to fill the gap. They offer a step-by-step program, based on consulting work with dozens of companies, that can be geared for almost any kind of team. Designed for team members, managers and facilitators alike, they present team performance measuring as "a platform for problem solving." An accompanying CD-ROM provides examples of an automated measurement system.