Building IT from the ground up.
10/13/2003
The first step in shaping the IT organization, says twenty-year IT veteran Ian Gouge, is to define what your organization is. From there you can discover which IT issues and considerations need to be addressed. Once you know why your organization needs to change, it's time to figure out how to change. Gouge happily divides the book into easy-to-implement subcategories: "Solutions vs. Products" explains how various IT functions are effected by moving from a product-based to a solutions-based business model; "Outsourcing" recognizes the trend to placing IT in external hands and shaping your business to address this change; and finally "Resource Management" argues for a fresh consideration of skills, roles, and accountabilities.