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A continuation of the progress and prosperity of the last two decades of the twentieth century depends on defining the proper relationship between the private and the public sectors. There is some irony to this challenge. Considering the headlines of the 1980s and 1990s, the number of cover stories that depicted CEOs as heroes, and the free-market rhetoric from both Washington and corporate America, someone might think that the United States had entered an era in which business drove the economic boom without government help. The fact is, though, that the interplay between the private and the public sector largely fostered that prosperity. After all, the government invented the Internet and allowed its commercialization. The monetary policies of the Federal Reserve, the fiscal policies of the U.S. Treasury, and the free-trade stance of the Clinton administration all contributed to low inflation and budget surpluses in the late 1990s, the heart of the long business expansion. Legislation allowed deregulation in finance, transportation, and telecommunications (imperfect as it may have been). Moreover, government-negotiated treaties led to expanded trade. That's why we must get the balance between government and business right.
The United States does not have a lot of maneuvering room in managing its sophisticated economy. True, American companies have grown larger, more powerful, more globally focused, and more technologically complex. As noted, government has also grown steadily. Yet, amid both trends, the nation has become more fragile. We saw how the destruction of just two large skyscrapers affected the U.S. and global economies, and now everyone sees how much greater the damage will be if someone attacks other parts of the nation's critical infrastructureenergy grids, telecommunications centers, food supplies, and the like. Quite separately, but almost simultaneously, we saw how quickly major companies with excellent reputationsEnron and Arthur Andersencan collapse, and how fast other corporate icons such as General Electric and Merrill Lynch & Co., Inc. can lose their market value when facing intense public scrutiny. There are several reasons for this fragility: One is the interlocking nature of all aspects of modern society. Another is the growing demand for transparency in American institutions. There is the instant global reach of the media, and a growing skepticism among ordinary citizens that most big institutions, public and private, can be trusted. One inevitable conclusion is that neither business nor government alone can shore up the overall system. It will take both, working together.
Leaders across sectors must construe security in not just military terms but economic ones. |
Jeffrey E. Garten |
This partnership becomes critical when you put American society in a global context. In the international economy, in which instability is particularly great, there are few rules and institutions. Developing them will take many decades. National governments and business leaders are poorly equipped for the job. Both can abdicate, in which case there will be anarchy. Or they can cooperate to build truly international institutions, in which case the world has a better chance to enjoy a smoothly functioning global economy.
The United States has a lot to do, and neither Washington nor corporate America can do it alone. Over the next several years, the antiterrorism campaign and the response to Enron will result, one way or another, in the rewriting of the rules that govern so much of business and society. How free will Americans be to move around? How much privacy will they sacrifice? What restrictions will the United States place on finance, trade, immigration, communications? How will corporate governance change? How can a nation wage war and live in peace and prosperity at the same time? Someone will make decisions on these and a host of related issues. The question is: Who and how?
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Americans need no less than a new paradigm for leadership in their society. In this book, I am looking at the agenda for business leaders, but, of course, they constitute just one important element of a more complicated picture. I don't know precisely what this paradigm should be, but I know that the roles of business, government, and nongovernmental organizations must move in the direction of closer partnership. They must coalesce around a vision of a society in which many new security measures will be taken, yet be carefully weighed against the freedoms that the United States defends. Leaders across sectors must construe security in not just military terms but economic ones. They must understand that global problems are increasingly inseparable from what happens at home. For business leaders in particular, the new paradigm of leadership must go beyond pleasing Wall Street and delivering ever-higher profits on a quarterly basis. By considering all the stakeholders of a companyemployees, customers, suppliers, communitiesbusiness leaders must also consider the concerns of society, such as a cleaner environment and a higher level of integrity in business dealings.
Given the powerful role that business plays in U.S. society, the nation needs a level of leadership from corporate America that goes beyond that of an interest group... |
Jeffrey E. Garten |
Indeed, business and other leaders must rethink how they can collaborate to further the public interest on a range of critical issues. I know that a definition of the "public interest" is elusive, but let me explain what I have in mind. First of all, the public interest is not simply the sum of the private interests, which are often self-serving and short term. Nor is a market economy the same as a market society; prices and competition should not govern everything. Moreover, in a highly sophisticated, market-oriented nation such as the United States, the public interest cannot be defined by democratic voting alone or by the judgment of officials responding to opinion polls. American society is more complicated than that. It needs interest groups; it needs political parties. And, given the powerful role that business plays in U.S. society, the nation needs a level of leadership from corporate America that goes beyond that of an interest group and looks at public policy from a more strategic perspective. It needs chief executives who can explain to the government and the public the effects of various policies on the economy over the long term, the risks and rewards of different policy choices, and whom these policies will affect. It needs leaders who can look at the overall economic system and examine ways to strengthen it and recommend national and international policies that will expand open markets and promote democracytwo conditions that reinforce each another. It needs business executives, too, who can expose and condemn the business practices that undermine effective capitalism.
All this translates not into a business community off to the side pursuing its own agenda, or one that sees itself in opposition to government, but one characterized by a closer partnership with government. Such a partnership will bring a market-oriented approach to complex policy decisions and will help guarantee that the nation uses the initiative, resources, and talents of the private sector whenever possible. This approach not only avoids unnecessary expansion of the state but also enhances the government's effectiveness when it does intervene.
In centering my attention on business-government ties, I do not mean that the leaders of corporations should occupy a privileged position in society or in policy development to the exclusion of other groups such as public interest organizations, professional associations, representatives of labor, and educators. At this moment in history, however, business leadership in particular needs attention, and the potential for a more constructive leadership role for corporate America is especially large. In the end, however, the country needs the most inclusive partnerships it can muster, including business-government alliances, but going well beyond that.
Five Questions for Jeffrey E. Garten
Author Jeffrey E. Garten recently engaged in an e-mail interview with HBS Working Knowledge's Martha Lagace.
Lagace: Your career is full of experience in both government and business, so you bring a unique perspective to the integration of the two. What drove you to write The Politics of Fortune?
Garten: I thought that the terrorist attacks of September 11 and the Enron debacle would together precipitate a huge increase in the role of government in our society, creating a gigantic swing of the pendulum from the freewheeling tendencies of the last two decades. I wanted to think through the implications for business leaders.
Q: You mention that busy CEOs are just tending their companies and trying to raise profitability. How and why should they find time and motivation to pursue the many initiatives you suggest, from the local (strengthening the social safety net) to the global (pressing for increases in foreign assistance)?
A: I feel that with 80 million Americans now invested in the stock marketnot to buy their next Mercedes but to finance their retirement and their kids' educationbusiness leaders need to be not only fiduciaries of their companies but also trustees for the entire financial system itself. Otherwise, the basis on which our society is based will have to shift towards much heavier government regulation. So there is no choice: CEOs of major companies have a responsibility to run their firms and contribute more broadly to the public interest.
Q: Your book devotes attention to the loss of public trust in Wall Street since the recent scandals. With the Bush Administration's apparent focus this autumn on war with Iraq, do you think the moment has been lost for addressing corporate integrity on a national level?
A: I am deeply concerned about this possibility. It depends a lot on whether business leaders have a keen sense of their own long-term interest. If they don't, they will collude with the Bush administration to weaken the movement towards better corporate governance. If they see the challenge in the right way, they will not rely on government regulation but move to improve the governance systems themselves. I am not a cynic, so I hold out at least a little hope for the latter.
Q: After the September 11 attacks last year, there seemed to be a lot of goodwill in much of the world towards the United States and its concerns about terrorism. Now the U.S. threat to go to war against Iraq has altered that attitude. How do you think current events would complicate the challenge for corporate leaders to be better global citizens?
A: Hopefully, a war with Iraq won't be a permanent feature of the landscape. I think that global CEOs need to do more to help to build the framework for a stronger and fairer global economy. These are long-term efforts. They ought not to be impeded by the current administration's cavalier attitude towards international cooperation. Again, we need to see more initiative come from the business community, and less reliance on being prodded by government.
Q: For companies to be good corporate citizens, you write "companies will have to do more than have the right policies in place. They will have to do more than just devise codes and write reports." You mention a "social audit" as the next step. What do you mean by a social audit?
A: A social audit is like a financial audit, only it measures different thingsthe impact of policies and activities on the environment, on the health of the workforce, on training talent, on community development, etc. We need hard metrics and independent assessment of what companies are saying they are doing. There needs to be a common framework for measuring these things, and an independent assessment of the integrity and accuracy of what is being reported.