How corporate culture casts a shadow across the supply chain.
6/9/2003
There may be a shadow lurking in your organization. Authors Gabel and Pilnick explain that not recognizing the difference between the informal culture and the formal structure of your company may result in an "invisible shadow" impeding successful change initiatives to supply chain management. The authors describe how many companies pay more attention to their business structure—mission statements, operating manuals, organizational charts—and not enough to the internal culture—peer pressure and unstated processes. By identifying the company culture up front, aligning it with its formal structure while understanding the distinction, supply chain managers have a better chance of success with change initiatives.