Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Working Knowledge
Business Research for Business Leaders
  • Browse All Articles
  • Popular Articles
  • Cold Call Podcast
  • Managing the Future of Work Podcast
  • About Us
  • Book
  • Leadership
  • Marketing
  • Finance
  • Management
  • Entrepreneurship
  • All Topics...
  • Topics
    • COVID-19
    • Entrepreneurship
    • Finance
    • Gender
    • Globalization
    • Leadership
    • Management
    • Negotiation
    • Social Enterprise
    • Strategy
  • Sections
    • Book
    • Podcasts
    • HBS Case
    • In Practice
    • Lessons from the Classroom
    • Op-Ed
    • Research & Ideas
    • Research Event
    • Sharpening Your Skills
    • What Do You Think?
  • Browse All
    Accounting for Product Impact in the Consumer Finance Industry
    24 Nov 2020Working Paper Summaries

    Accounting for Product Impact in the Consumer Finance Industry

    by George Serafeim and Katie Trinh
    A framework and method for measuring and monetizing product impact across industries, applying it to two competitors in the consumer finance space.
    LinkedIn
    Email

    Author Abstract

    We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor credit card providers within the consumer finance industry. We design a monetization methodology that allows us to calculate monetary impact estimates on cardholder access to credit, affordability for merchants, financial health, and recyclability, among other factors. Our results indicate substantial differences in the impact that competitors have through their products. These differences demonstrate how impact reflects corporate strategy and informs decision-making on industry-specific areas.

    Paper Information

    • Full Working Paper Text
    • Working Paper Publication Date: November 2020
    • HBS Working Paper Number: HBS Working Paper 21-061
    • Faculty Unit(s): Accounting and Management
      Trending
        • 27 Nov 2023
        • Research & Ideas

        Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

        • 22 Nov 2023
        • Research & Ideas

        Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

        • 21 Nov 2023
        • Research & Ideas

        Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

        • 14 Nov 2023
        • Research & Ideas

        The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

        • 25 Jan 2022
        • Research & Ideas

        More Proof That Money Can Buy Happiness (or a Life with Less Stress)

    George Serafeim
    George Serafeim
    Charles M. Williams Professor of Business Administration
    Contact
    Send an email
    → More Articles
    Find Related Articles
    • Innovation and Management
    • Corporate Social Responsibility and Impact
    • Environmental Sustainability
    • Credit Cards
    • Consumer Behavior
    • Product Positioning
    • Product Marketing
    • Financial Services

    Sign up for our weekly newsletter

    Interested in improving your business? Learn about fresh research and ideas from Harvard Business School faculty.
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
    ǁ
    Campus Map
    Harvard Business School Working Knowledge
    Baker Library | Bloomberg Center
    Soldiers Field
    Boston, MA 02163
    Email: Editor-in-Chief
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College