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    Business Models--Nature and Benefits
    03 Jun 2015Working Paper Summaries

    Business Models--Nature and Benefits

    by Ramon Casadesus-Masanell and John Heilbron
    The authors propose a concept of the "business model" as a set of decisions enforced by the authority of the firm. They then consider how these decisions could be used to the firm's benefit, and propose a new strategic role for the business model: a means of negotiating for a portion of "ambivalent value" (value produced by the interaction of two firms that does not necessarily accrue to either). This work will help managers clarify the organizational determinants of negotiation outcomes.
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    Author Abstract

    This paper considers the nature of the business model and its strategic relevance to negotiations. We elaborate a definition of the business model as decisions enforced by the authority of the firm; this definition builds on the analytical success of previous approaches while enabling the analysis of business models through the analysis of individual firm choices. We situate negotiation outcomes within the strategy literature by considering "ambivalent value," value produced by the interaction of two firms that does not necessarily accrue to either. The extent of "ambivalent value" is unclear, but its persistence despite changing structural features of the market promises to help sustain superior profits in the long run. We conclude with an exploration of ways in which a firm's business model may impact negotiation outcomes. Several of the proposed pathways work intuitively through the intrinsic characteristics of agents (motivation, personality, etc.) negotiating on behalf of the firm; others operate independently of these characteristics.

    Paper Information

    • Full Working Paper Text
    • Working Paper Publication Date: May 2015
    • HBS Working Paper Number: 15-089
    • Faculty Unit(s): Strategy
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    Ramon Casadesus-Masanell
    Ramon Casadesus-Masanell
    Herman C. Krannert Professor of Business Administration
    Unit Head, Strategy
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