Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Working Knowledge
Business Research for Business Leaders
  • Browse All Articles
  • Popular Articles
  • Cold Call Podcasts
  • About Us
  • Leadership
  • Marketing
  • Finance
  • Management
  • Entrepreneurship
  • All Topics...
  • Topics
    • COVID-19
    • Entrepreneurship
    • Finance
    • Gender
    • Globalization
    • Leadership
    • Management
    • Negotiation
    • Social Enterprise
    • Strategy
  • Sections
    • Book
    • Cold Call Podcast
    • HBS Case
    • In Practice
    • Lessons from the Classroom
    • Op-Ed
    • Research & Ideas
    • Research Event
    • Sharpening Your Skills
    • What Do You Think?
    • Working Paper Summaries
  • Browse All
    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Commuting Hurts Productivity and Your Best Talent Suffers Most
      Research & Ideas
      Commuting Hurts Productivity and Your Best Talent Suffers Most
      30 Mar 2021Research & Ideas

      Commuting Hurts Productivity and Your Best Talent Suffers Most

      by Lane Lambert
      30 Mar 2021|by Lane Lambert
      Companies that prize innovation should keep employees out of soul-crushing transit, even after the COVID-19 pandemic, suggests new research by Andy Wu.
      LinkedIn
      Email

      Many of us have been there: mired in rush-hour traffic, listening to music or news to take our minds off the grind, wishing we didn’t feel so stressed before we’ve even reached the office.

      A late-night conversation with a fellow researcher about the hassle of commuting inspired Harvard Business School Assistant Professor of Business Administration Andy Wu to conduct a study that asked: Does the daily commute affect innovation and productivity for tens of millions of workers? And if so, what are the implications for companies that employ commuters?

      Many companies will confront these questions as the COVID-19 pandemic wanes and remote employees—perhaps grudgingly—contemplate returning to offices. Wu’s conclusions were clear: A long commute hurts workers and their employers by hindering creativity and productivity, which stifles innovation, according to his recent Journal of Urban Economics article Commuting and Innovation: Are Closer Inventors More Productive?

      "Commuting hurts both innovative quantity and quality."

      “It’s amazing how robust the results are. Commuting hurts both innovative quantity and quality,” especially for an organization’s highest-performing workers, says Wu of the three-year analysis he conducted with coauthors Hongyu Xiao and Jaeho Kim, both of the University of Pennsylvania’s Wharton School.

      The results provide an important lesson for companies: “If firms want to make sure their best knowledge workers innovate at their peak, keep them closer to where they work,” either by allowing them to work remotely or by providing incentives to move closer to offices, Wu says.

      The highest performers suffer the most

      While previous studies have shown that long commutes can affect a worker’s mental and physical health—contributing to an astonishing amount of negative health outcomes, including heart disease—Wu says this is the first study to analyze the impact on the innovation generated by firms and their workers.

      The research team analyzed a sample of 3,445 inventors and 1,180 firms in California and New England, drawing data from the US Patent and Trademark Office, Dataquick, which is now owned by CoreLogic, and Data Axle USA.

      When measuring the number and quality of patented inventions by high-tech inventors, Wu and his colleagues found that for every 10 kilometers (6.2 miles) of added travel distance, the firm employing those inventors registered 5 percent fewer patents. The quality of the patents took an even bigger dive, dropping 7 percent with every 6.2 miles added to the inventors’ commute.

      The most talented inventors suffered the most; the greatest productivity losses were found among the highest-performing inventors, those among the top 10 percent.

      "Any distance you can reduce the commute, you can gain in innovative productivity."

      The results show “for inventors with long commutes, any distance you can reduce the commute, you can gain in innovative productivity,” Wu says. And the findings “absolutely can apply” to a wide variety of skilled and creative workers, not just high-tech inventors, he says.

      The researchers conducted the study from 2015 to 2017, prior to the COVID-19 pandemic, when most employees were still physically commuting. As of 2018, 115 million of the 150 million people working in the United States commuted an average 27 minutes each way—almost an hour round-trip, according to the US Census Bureau.

      “The total opportunity cost of commuting for workers can exceed their hourly wages, amounting to thousands of dollars per average worker per year, and this is before taking into account potential costs on workers’ subjective well-being,” the researchers write.

      How can companies ease the commuting pain?

      While Wu is quick to note that some “knowledge work” depends on in-person collaboration, including medical and biotech research, he says business leaders and managers need to pay closer attention to where they locate their offices and where their employees live, with an eye on keeping commutes as short as possible.

      “There should be serious consideration of: Should you plan around where your best people live?” he says.

      Some tech firms have tried to do just that. For instance, in 2015, Facebook offered $10,000 bonuses to employees who moved closer to the company’s main campus in Menlo Park, California. Google went even further in 2017, providing affordable, modular housing for hundreds of workers in Silicon Valley.

      The research team also writes that “firms should seriously consider allowing more telecommuting, at least among more distant employees.” While some firms, such as Goldman Sachs and IDG, are eyeing full office returns in the summer or fall, many others are considering either hybrid or full-time remote work setups long term, even after the pandemic subsides. Fidelity Investments and Blue Cross Blue Shield are in no hurry to resume in-person work, for instance, and Dell Technologies says 60 percent of its employees will continue to work remotely. Twitter also announced in May 2020 that its workers can choose to permanently stay remote rather than return to the physical office.

      Wu suspects some companies may even open satellite offices in an effort to shorten workers’ commutes.

      Wu doesn’t have a long commute himself; he lives in Cambridge, close enough to either walk or ride an electric scooter to HBS. But, he says, everyone should consider the high cost of long commutes: “Firms need to care about this,” he says, “not just employees.”

      About the Author

      Lane Lambert is a writer based in the Boston area.
      [Image: Unsplash/Alexander Popov]

      Will you resume your daily commute after the COVID-19 pandemic? Why or why not?

      Share your insights in the comments below.

      Post A Comment
      In order to be published, comments must be on-topic and civil in tone, with no name calling or personal attacks. Your comment may be edited for clarity and length.
        Trending
          • 01 Mar 2021
          • What Do You Think?

          What Does Remote Work Mean for Middle Managers?

          • 02 Apr 2021
          • Research & Ideas

          Salary Negotiations: A Catch-22 for Women

          • 25 Feb 2019
          • Research & Ideas

          How Gender Stereotypes Kill a Woman’s Self-Confidence

          • 08 Mar 2021
          • In Practice

          COVID Killed the Traditional Workplace. What Should Companies Do Now?

          • 17 May 2017
          • Research & Ideas

          Minorities Who 'Whiten' Job Resumes Get More Interviews

      Andy Wu
      Andy Wu
      Assistant Professor of Business Administration
      Contact
      Send an email
      → More Articles
      Find Related Articles
      • Work-Life Balance
      • Innovation and Invention

      Sign up for our weekly newsletter

      Interested in improving your business? Learn about fresh research and ideas from Harvard Business School faculty.
      ǁ
      Campus Map
      Harvard Business School Working Knowledge
      Baker Library | Bloomberg Center
      Soldiers Field
      Boston, MA 02163
      Email: Editor-in-Chief
      →Map & Directions
      →More Contact Information
      • Make a Gift
      • Site Map
      • Jobs
      • Harvard University
      • Trademarks
      • Policies
      • Digital Accessibility
      Copyright © President & Fellows of Harvard College