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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action
      07 Jul 2020Working Paper Summaries

      COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

      by Ashley Whillans and 28 coauthors
      Assembling a large, diverse team of researchers to make sense of COVID-19’s impact on issues of work and organizational psychology, this project explores changes that are unfolding for practitioners and human resources professionals.
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      Author Abstract

      COVID-19’s impacts on workers and workplaces across the globe have been dramatic. We present a broad review of prior research rooted in work and organizational psychology, and related fields, for making sense of the implications for employees, teams, and work organizations. Our review and preview of relevant literatures focuses on: (i) emerging changes in work practices (e.g., working from home, virtual teams) and (ii) economic and social-psychological impacts (e.g., unemployment, mental well-being). In addition, we examine the potential moderating factors of age, race and ethnicity, gender, family status, personality, and cultural differences to generate disparate effects. Illustrating the benefits of team science, our broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work and organizations while also identifying issues for future research and insights to inform solutions.

      Paper Information

      • Full Working Paper Text
      • Working Paper Publication Date: June 2020
      • HBS Working Paper Number: HBS Working Paper #20-127
      • Faculty Unit(s): Negotiation, Organizations & Markets
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      Ashley V. Whillans
      Ashley V. Whillans
      Assistant Professor of Business Administration
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