Author Abstract
Several key questions in bundling have not been empirically examined: Do consumers value bundles over and beyond their component products, indicating synergy? Is mixed bundling more effective than pure bundling or pure components? Is bundling more effective when consumer valuations for products in the bundle are more or less correlated? Does bundling serve as a complement or substitute to network effects? We develop a consumer-choice model from micro-foundations to address these questions. Our setting is the handheld video game console market, where consoles and games are marketed as bundles, in addition to being sold separately. We provide a framework to understand the dynamic, long-term impacts of bundling on demand. We find that hardware sales diminish in the absence of bundling, and consumers who had previously purchased bundles may not always purchase pure consoles, even though consoles may be cheaper than bundles. The type of bundling chosen is critical to extracting value from consumers, with pure bundling performing significantly worse than both mixed bundling and pure components. We find that consumers perceive a negative synergy between the components of a bundle. Modeling the dynamic nature of durable good purchases also helps us uncover a finding that contradicts prior static models: positive correlation between products enables bundling to be more effective than negative correlation.
Paper Information
- Full Working Paper Text
- Working Paper Publication Date: December 2011
- HBS Working Paper Number: 12-043
- Faculty Unit(s): Marketing